Contents
Refresh & upgrade your digital expertise
- Assistance 4.0 - How future assistance work will be shaped
- From task profile to competence profile
- Daily business - how digitally do you work?
- A clear view of the Microsoft 365 tool jungle - using tools with confidence
- The Big Five in team and self-management
- What are your stumbling blocks in the digital world?
- Best practice exchange: The focus here is on your practical issues.
- Ready for successful working 4.0: hybrid work - virtual teamwork
- Networked hacks that work: Collaboration and transparency despite distance
- Shaping communication: How to create closeness and strengthen trust
Creativity & Change
- Self-management - what is it?
- What inspires creativity - learning from Walt Disney & Co.
- Creativity techniques - your recipe book for everyday life
- Creative processes - an introduction to design thinking
- Knowing and shaping success factors for change processes
- The assistant as an "ambassador" of change
- Take courage: how to release the handbrake in your head!
Resilience & digital detox
- Brain @Work: The analog brain and digital media
- Deep Work (concentration) - More effectiveness in offline mode
- Less is more - monotasking and mindfulness
- Resilience: the immune system of our soul
- Resilience factor "Self-regulation"
- Just switch off
- Setting boundaries and saying no without feeling guilty
- Resilience factor "Shaping relationships"
- Harmonizing life and work goals
- Impulses for dealing with digital media in leisure time
Learning environment
Your benefit
- You will receive an update on your future skills.
- You will expand your digital skills in the areas of collaboration, learning and working.
- You will receive an overview of the phases in the creativity process.
- You will get to know some creativity techniques and can try them out.
- You will recognize your role in change processes and receive impulses for your personal adaptability.
- You will learn how you can work on your resilience to stay calm, happy and healthy.
- You benefit from the expert knowledge of your trainers and the exchange of experience with your fellow assistants.
Special highlight:
On the evening of the first and second day (19:00 - 20:00), the trainers will be there for you personally for an hour after training . They have prepared something special for you to get you in the mood for the next day: Look forward to inspiring impulses and valuable techniques on the topics of creativity and mental strength - in a cozy atmosphere with a free drink! This offer is optional.
Methods
Trainer input, exchange of experiences, group work, presentation of best practices, collegial case consultation.
Recommended for
Employees from the secretariat and assistance and all Employees employees who would like to get new impulses for learning and working in the future from our experts with plenty of time for professional exchange and learning from each other.
Attendees comments
"I can recommend the training as I was given useful and interesting tools and the event was very lively."

"The topics are on the cutting edge and the support was excellent."

Seminar evaluation for "Offsite Assistance 4.0"







Start dates and details
Monday, 18.08.2025
09:00 am - 5:00 pm
Tuesday, 19.08.2025
09:00 am - 5:00 pm
Wednesday, 20.08.2025
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Monday, 23.02.2026
09:00 am - 5:00 pm
Tuesday, 24.02.2026
09:00 am - 5:00 pm
Wednesday, 25.02.2026
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Tuesday, 30.06.2026
09:00 am - 5:00 pm
Wednesday, 01.07.2026
09:00 am - 5:00 pm
Thursday, 02.07.2026
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.