Communicating convincingly in challenging management situations

Place key messages unerringly

• Key messages for meetings, discussions and conferences - even remotely.
• Convince with linguistic images, vivid comparisons and concrete examples.
• To be remembered with positive associations.
• Simple, clear and direct language - appear authentic - even in front of a webcam and on the phone.

Using the power of non-verbal communication

• Non-verbal success factors for personal persuasiveness.
• positively influence contacts .
• Analyze, optimize and strengthen body language.
• Minimize weaknesses - develop strengths.
• Credibility and authenticity.

Quick-wittedness and confident communication

• Arguing skillfully.
• Sovereignty and composure in the face of critical remarks.
• Increase the accuracy of your statements.

Special case of crisis communication

• Effective internal and external crisis communication.
• Successful crisis communication virtually and in person.
• The crisis guide.
• Facebook, Twitter & Co.
• Crisis as an opportunity: send positive messages.
• Critical bosses, colleagues and business partners.

Excellent communication at all levels

• Professional mental preparation.
• The first impression.
• Focusing on different target groups.
• Present complex content in an understandable way.
• Address TOP levels correctly.
• Key message: Focus on the essentials.
• Skilfully strengthen your expert status.
• Conclude speeches, discussions and conversations successfully.