Crash course in rental management

From A for acceptance report to Z for late payment

This training is held in German.
For the extremely complex and responsible task of tenancy management, you will need extensive knowledge of tenancy law, business management and practical know-how. You will learn about and implement the latest developments in tenancy law with a view to the future. In addition to learning the basics of tenancy law, you will become familiar with the organizational and commercial aspects of modern rental management. Numerous exercises in group work and practical examples will enable you to organize your administration efficiently and in a legally compliant manner. Practical tips will help you to structure your daily routine. You will know how to manage customers and real estate portfolios competently and satisfactorily while complying with the basics of the General Data Protection Regulation. Dealing with the CO2 tax, e-mobility, solar heating and photovoltaics, drinking water regulations and balcony solar power plants will be made easy for you. We also look at AI (artificial intelligence) in rental management.

Contents

Further training according to MaBV

Tenancy law basics

  • News from tenancy law and a look into the future.

  • The new data protection regulation in relation to rental management.

  • The Equal Treatment Act.
  • Credit checks, new tenancy agreements, tenant retention.
  • Deposit and rental guarantee.
  • Maintenance, cosmetic repairs and modernization.
  • Rent control.
  • Rent increases.
  • Calculation of a new rent using an example.
  • Rent reductions by tenants.
  • What to do when tenants don't pay - strategies for late payment.
  • Eviction action and landlord's lien.
  • Cosmetic repairs.
  • Legally compliant termination of tenancy agreements, notice periods.
  • Drinking Water Ordinance.
  • Interesting court rulings.

Commercial principles for efficient rental management in practice

  • The new professional licensing ordinance.
  • CO2 levy.
  • Business management principles and cost optimization.
  • Digitalization in property management - a must for each professional property manager.
  • The optimal organization of rental management in practice.
  • Avoidance of time wasters.
  • Personnel requirements.
  • Profitability check and takeover of management properties.
  • The administrator contract.
  • The administrator's fee and: How do you agree special fees?
  • The liability of the rental manager.
  • Accounting in rental management.
  • Operating cost accounting and dunning.
  • Increase in operating costs.
  • Apartment takeover and handover.
  • Dealing with difficult tenants.
  • House rules.
  • Commissioning of tradesmen, janitors and cleaning staff.

The technical administration

  • Maintenance and repair of properties.
  • Differentiation from WEG properties.
  • General traffic safety obligations or are you already liable?
  • The inspection protocol.
  • E-mobility.
  • Solar heat or photovoltaics
  • Balcony solar power plants.

Marketing and acquisition

  • Marketing for rental management: basics.
  • Customer acquisition, customer loyalty, professional customer management.
  • Users of AI (artificial intelligence).

Learning environment

In your online learning environment, you will find useful information, downloads and extra services for this qualification measure after you have registered.

Your benefit

In this training , you will learn from an experienced practitioner how to organize your tenancy management efficiently and learn essential elements of tenancy law using many practical examples and exercises:

  • You are confident in applying the current laws.
  • You will become confident in dealing with CO2 emissions, e-mobility, solar heating and photovoltaics, drinking water regulations and balcony solar power plants.
  • Dealing with AI (artificial intelligence)
  • You use practical tips to have less stress and more time for essential tasks.
  • You will be able to organize your administration professionally and profitably, taking into account important business aspects, and learn how to put your knowledge into practice as an administrator.
  • You will be equipped with proven tools for professional rental management: You will acquire important practical know-how - using sample letters and checklists - and know how to correctly draw up requests for rent increases, operating cost statements or notices of termination without notice, for example.
  • You feel confident in the subject of rental contract management.
  • You will know the essential components for your rental management practice and will be able to act with legal certainty.
  • They can also deal with difficult and/or insolvent tenants.
  • You will develop a basic foundation and professionalize your work. You will present yourself confidently to customers, business partners and colleagues and increase your chances of success.

Methods

Trainer input, individual and group work, checklists and work aids, sample letters, practical cases, discussion and exchange of experience.

Recommended for

Owners and Employees from real estate management and management companies, real estate managers, real estate investment managers, corporate developers, real estate agentsconsultants, rental owners, newcomers and career changers in the field.

Open Badges - Show what you can do digitally too.

Open Badges are recognized, digital certificates of participation. These verifiable credentials are the current standard for integration in career networks such as LinkedIn.

With them, you digitally demonstrate the competences you possess. After successful completion, you will receive an Open Badge from us.

Read more

Further recommendations for "Crash course in rental management"

Attendees comments

"Outstanding speakers, very professional and practice-oriented. I am thrilled!"

N. Heinrich
McKesson Europe AG, Stuttgart

"The lecturers gave many examples of things that have actually happened to them. So you can see for yourself what would be the right thing to do if similar cases were to occur."

Rafael Gorzolla
GVG Grundstücks- Verwaltungs- und -Verwertungsgesellschaft mbH, Munich

"Great training: The preparation of the topics was very good. The lecturers were responsive to the participants."
Marion Dambach-Schauer, LR GmbH & Co. student residence KG, Munich

Marion Dambach-Schauer
LR GmbH & Co. student residence KG, Munich

"Lots of practical examples! The participants' questions were always answered flexibly."

Stefanie Schulze
Service & Facility Sachsen-Anhalt GmbH, Magdeburg

"The course is also very suitable for newcomers. The content was taught in a very practical and clear way."

Andreas Wöltinger
Otto Wöltinger Tief- und Rohrleitungsbau GmbH & Co KG, Berlin

"I was impressed by the sympathetic and very friendly manner of the lecturers."
Anja Mattes, Liebenau Foundation, Meckenbeuren

Anja Mattes
Liebenau Foundation, Meckenbeuren

"Open discussion - high level of practical relevance."

Faouzia Alhadjiui
State capital Düsseldorf, Düsseldorf

"Excellent: the reminder of the training, the lively, practical presentation and the great documents for at home."

Rita Hilleke
Hans Hilleke Immobilien GmbH, Offenburg

"The practical relevance of the individual topics was particularly good."

Alexandra Sowa
Association of Catholic Parishes Ruhr-Mark, Hagen

"The speakers impressed with their presence and rhetoric."

Malgorzata Fedorczak
GWG Städtische Wohnungsgesellschaft München mbH, Munich

"All my questions were answered and explained."

Anita Heckmann
S & H OHG, Mannheim

"Very competent speakers with both theoretical and practical experience. Imparting sound specialist knowledge."

Boris von Stackelberg
pro optik Augenoptik Fachgeschäft GmbH, Wendlingen am Neckar

"Practical content, a small group, the atmosphere and a good and compact overview of the topic were the highlights of the seminar."

Britta Hermesmeier
halstrup-walcher GmbH, Kirchzarten

"Very professional organization of the seminar, great participant documents and giveaways as well as great speakers who are top experts."

Katja Henning
Residence

"Case studies, topic discussions, lunch together, targeted response to participants' questions - all top!"

Stephanie Evans
GEWOFAG Holding GmbH, Munich

"The speaker combined theory and practice very well thanks to his practical experience. The training is a very effective way of acquiring the necessary knowledge in a short space of time."

Devid Jahn
Berlin

"Competent speakers: The case studies were presented in a very understandable way and our own problems were answered well."

Viola Schmal
Volksbank eG, Villingen-Schwenningen

"The topics were discussed openly. We received good advice from the lecturer. As a beginner, I received the information I needed. I wouldn't have expected that."

Bettina Kilgus
Primepulse Financial Services GmbH

"I was completely satisfied, because the crash course gave me a lot of important insights."

Sven Crüger

"Convincing: The trainer's manner - pleasant, competent, relaxed & easy."

Robert Moris
LYNX Real Estate

"My recommendation based on quality, qualification and competence. The teacher, the participants, the whole atmosphere and the cooperation. "

Sandra Fricke
City.21 Real Estate Services GmbH

"I liked the structure, the process and the information. The lecturer is very personable and was able to convey the seminar content perfectly."

Jannik Löffler
Sylter Bank eG

"Extremely good trainer; lots of practice; best Haufe Akademie - training Best hotel yet!

Seda Alver
Nuremberg Hospital

"The friendliness of the lecturer and the fact that he responded to individual questions. The training was very lively and practical."

Martina De Moura
Participant in live online training, Krieg Hausverwaltungen

"Clear seminar design, making the learning content easy to understand and memorable."

Julia Meissner
Participant in live online training, Nassauische Sparkasse

"I have a good feeling of being up to date with the training. Pleasant seminar leader: Mr. Schreiber responded very well and practically to every single question. He explained in a very visual and therefore understandable way - also in great depth."

Silvia Kupferer
Live online training participant

"Good presence from Mr. Schreiber; I also felt that I was in good hands when I had questions later on. There were many examples from his many years of practice. I received good training to enable me to cope as a career changer. I was also encouraged to take my exam later."

Bianca Brehmer
Participant in live online training, heka Immobilienverwaltung

"Very structured and interesting presentation of the topics. Very nice speaker who went through all the topics well and gave good examples."

Severine Arndt
Participant in live online training, Orphanage Foundation under public law

"Unconditional recommendation: The very good organization around the training - from the selection to the booking to the execution. Also the competent instructors."

Ilona Brandenburger
Social tree Kempten

Seminar evaluation for "Crash course in rental management"

4.6 from 5
with 662 reviews
training content:
4.3
Content comprehensibility:
4.6
Practical relevance:
4.5
Trainer expertise:
4.7
Participant orientation:
4.7
Method variety:
4.5
On-site training together
Booking number
5252
€ 1.240,- plus VAT
2 days
in 6 locations
6 Events
German
In-person trainings
Joint online training
Booking number
32870
€ 1.240,- plus VAT
2 days
Online
5 Events
German
Live online events
Train several employees internally
Pricing upon request
  • Customized training courses according to your needs
  • Directly at your premises or online
  • Cost advantage from 5 participants
  • We contact you within 24 hours (Mon-Fri)
2 days
In-person or Online

Start dates and details

  Select time period
0 events
16.06.2025
Live-Online
Booking number: 32870
€ 1.240,- plus VAT.
€ 1,475.60 incl. VAT.
Course
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Technical notes
We use various software to conduct our online events.
Days & Times
2 days

Monday, 16.06.2025

09:00 am - 5:00 pm

Tuesday, 17.06.2025

09:00 am - 4:30 pm

01.07.2025
Berlin
Booking number: 5252
€ 1.240,- plus VAT.
€ 1,475.60 incl. VAT.
Venue
Hotel Dorint Kurfürstendamm Berlin
Hotel Dorint Kurfürstendamm Berlin
Augsburger Strasse 41, 10789 Berlin
Room rate: € 157,93 plus VAT.
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
2 days

Tuesday, 01.07.2025

09:00 am - 5:00 pm

Wednesday, 02.07.2025

09:00 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
04.09.2025
Live-Online
Booking number: 32870
€ 1.240,- plus VAT.
€ 1,475.60 incl. VAT.
Course
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Technical notes
We use various software to conduct our online events.
Days & Times
2 days

Thursday, 04.09.2025

09:00 am - 5:00 pm

Friday, 05.09.2025

09:00 am - 4:30 pm

06.10.2025
Stuttgart
Booking number: 5252
€ 1.240,- plus VAT.
€ 1,475.60 incl. VAT.
Venue
Holiday Inn
Holiday Inn
Mittlerer Pfad 25-27, 70499 Stuttgart
Room rate: € 128,31 plus VAT.
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
2 days

Monday, 06.10.2025

09:00 am - 5:00 pm

Tuesday, 07.10.2025

09:00 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
17.11.2025
Live-Online
Booking number: 32870
€ 1.240,- plus VAT.
€ 1,475.60 incl. VAT.
Course
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zoom
Technical notes
We use various software to conduct our online events.
Days & Times
2 days

Monday, 17.11.2025

09:00 am - 5:00 pm

Tuesday, 18.11.2025

09:00 am - 4:30 pm

15.12.2025
Hamburg
Booking number: 5252
€ 1.240,- plus VAT.
€ 1,475.60 incl. VAT.
Venue
Mercure Hotel Hamburg City
Mercure Hotel Hamburg City
Amsinckstraße 53, 20097 Hamburg
Room rate: € 132,97 plus VAT.
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
2 days

Monday, 15.12.2025

09:00 am - 5:00 pm

Tuesday, 16.12.2025

09:00 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
02.02.2026
Cologne
Booking number: 5252
€ 1.240,- plus VAT.
€ 1,475.60 incl. VAT.
Venue
PLAZA Premium Hotel Köln
PLAZA Premium Hotel Cologne
Clevischer Ring 121-23, 51063 Cologne
Room rate: € 82,42 plus VAT.
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
2 days

Monday, 02.02.2026

09:00 am - 5:00 pm

Tuesday, 03.02.2026

09:00 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
15.04.2026
Live-Online
Booking number: 32870
€ 1.240,- plus VAT.
€ 1,475.60 incl. VAT.
Course
zoom
zoom
Technical notes
We use various software to conduct our online events.
Days & Times
2 days

Wednesday, 15.04.2026

09:00 am - 5:00 pm

Thursday, 16.04.2026

09:00 am - 4:30 pm

18.05.2026
Munich
Booking number: 5252
€ 1.240,- plus VAT.
€ 1,475.60 incl. VAT.
Venue
Hotel Excelsior by Geisel
Hotel Excelsior by Geisel
Schützenstr. 11, 80335 Munich
Room rate: € 150,27 plus VAT.
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
2 days

Monday, 18.05.2026

09:00 am - 5:00 pm

Tuesday, 19.05.2026

09:00 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
28.07.2026
Live-Online
Booking number: 32870
€ 1.240,- plus VAT.
€ 1,475.60 incl. VAT.
Course
zoom
zoom
Technical notes
We use various software to conduct our online events.
Days & Times
2 days

Tuesday, 28.07.2026

09:00 am - 5:00 pm

Wednesday, 29.07.2026

09:00 am - 4:30 pm

27.08.2026
Frankfurt a. M.
Booking number: 5252
€ 1.240,- plus VAT.
€ 1,475.60 incl. VAT.
Venue
NH Collection Frankfurt Spin Tower
Güterplatz 1, 60327 Frankfurt a. M.
Room rate: € 128,02 plus VAT.
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
2 days

Thursday, 27.08.2026

09:00 am - 5:00 pm

Friday, 28.08.2026

09:00 am - 4:30 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Sufficient places are still free.
Don't wait too long to book.
Fully booked.
Training is guaranteed to take place
Booking number: 5252
€ 1.240,- plus VAT.
€ 1,475.60 incl. VAT.
Details
2 days
Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Booking number: 32870
€ 1.240,- plus VAT.
€ 1,475.60 incl. VAT.
Details
2 days
Book later
You are welcome to make a non-binding advance reservation.
No suitable date?
You are welcome to be notified by e-mail as soon as new dates are released.
Also bookable as in-house training
demand-oriented adaptations possible
on-site or live online for multiple employees
save time and traveling expenses

Crash course in rental management: from A for acceptance report to Z for late payment

Nowadays, basic know-how is indispensable for modern, customer- and competition-oriented rental management. In our training , you will acquire basic organizational and commercial knowledge about rental management and gain an overview of tenancy law as well as important information about the latest case law. With practical tips and strategies tailored to the real estate industry, you will learn how to put all this knowledge into practice. This will enable you to manage your rental administration efficiently and practically.

Whether a commercial property or a residential building - a building with a focus on income not only represents a value as a property in itself, but its value increases considerably through the rental income. In order to maintain the value of a building in the long term, comprehensive knowledge in the complex area of rental administration and property management is required.

Optimal organization ensures efficiency

In order to operate rental management effectively, you need to know the relevant basics of tenancy law. In addition, administrative tasks must be optimally organized and at the same time implemented in a practical manner. Sample letters and various checklists help you to draft certain contracts and statements correctly.

Legal foundations are indispensable

The legal aspects of tenancy management are particularly relevant, as they essentially determine the procedure and organization. How should difficult tenants be dealt with? What needs to be considered when commissioning repair work? What happens in the event of termination? It is therefore essential to acquire practical legal knowledge in order to be able to interact with legal certainty and present yourself to customers in a serious manner.

Please note: We use third-party tools for selected events. Personal data of the participant will be passed on to them for the implementation of the training offer. You can find more information in our privacy policy.

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