Operating cost billing for living space

Practical seminar for newcomers

This training is held in German.
In this training , you will acquire the basic practical knowledge you need to agree operating costs in a legally compliant manner and prepare your operating cost statement correctly. Experienced experts will teach you in a practical and compact way how to proceed step by step with operating cost statements, which new legal regulations and court rulings must be observed and how to effectively enforce your claims. The focus here is on topicality and practice.

Contents

Further training according to MaBV

Operating Costs Ordinance

  • What are operating costs?

Agreeing operating costs with legal certainty

  • Effective inclusion of the operating costs to be apportioned.
  • Tenant claims in the event of an incorrect agreement.
  • Tips for your practice.
  • The 4 golden factors of operating cost accounting

The operating cost statement

  • Understanding the billing system.
  • Form, content.
  • Differentiation between formal and substantive errors.
  • Efficiency and transparency requirements.
  • Structure and positions.
  • Determination and recording of individual costs.
  • Cost allocation and distribution, determining/changing the allocation key, consumption-based billing, allocation of increased or newly introduced operating costs, deduction of advance payments.
  • Consequences of underestimated advance payments, increase in advance payments/flat-rate operating costs.
  • Settlement period and cut-off period, settlement obligation in the event of sale.
  • What consequences does the rent reduction have on the service charge bill?
  • Insight into the accounting documents.
  • Correction of the billing after expiry of the billing deadline, consequences of late billing, right of retention and reclaim.
  • Maturity of back payments: Statute of limitations and forfeiture.
  • Apply the CO2 levy correctly, just like e-mobility.
  • Consideration of balcony solar power plants and renewable energies.
  • Solar-Photovoiltaik billing.
  • Excursus:

  • The heating costs ordinance in practice (Basics)

  • § Section 35a EStG - household-related services

    Current case law

Learning environment

In your online learning environment, you will find useful information, downloads and extra services for this qualification measure after you have registered.

Your benefit

You will acquire basic knowledge and understand the systematics of operating cost accounting. You will learn,

  • how to prepare your operating cost statements correctly and make them audit-proof and unassailable,
  • how to agree operating costs in a legally compliant manner,
  • what requirements there are for the agreement of the apportionment and which contractual design options offer you the greatest possible flexibility,
  • which types of operating costs can be effectively allocated to the tenants,
  • what pitfalls and mistakes you should avoid when settling operating costs and
  • which new regulations and court rulings must be observed.

Methods

trainer, numerous practical cases, discussion, exchange of experience.

Recommended for

Some previous knowledge or initial experience in the preparation of operating cost statements makes it easier to participate in the training, but is not a mandatory requirement. Tenancy administrators, employees of management companies and housing companies, real estate agents, advisory boards, employees of the real estate departments of banks, insurance companies, publicly or cooperatively organized properties, employees of building cooperatives. For all those who want to learn the basics of operating cost accounting.

Open Badges - Show what you can do digitally too.

Open Badges are recognized, digital certificates of participation. These verifiable credentials are the current standard for integration in career networks such as LinkedIn.

With them, you digitally demonstrate the competences you possess. After successful completion, you will receive an Open Badge from us.

Read more

Further recommendations for "Operating cost accounting for residential property"

Attendees comments

"It is not the first training that I am at the Haufe Akademie The very personable and warm speakers, coupled with their expertise and years of experience, convinced me and made it easy for me, as a newcomer, to get started with utility bills.

As a newcomer, my initial fears were quickly allayed and I was able to immediately apply and implement what I had learned in a group work on an operating cost statement. 

I was able to ask questions at any time, which were answered professionally and in a way that everyone could understand. I can only recommend the training to others."

Stefanie Spranger
Rahmel Beratung GmbH, Bielefeld

"The training succeeded in bringing the dry theory of operating cost accounting across in a practical and lively way. It was a great training in which I was able to learn a lot. The relaxed methodology involved us participants very well and we were able to ask questions, which were all answered."

Benjamin Adrian

"The speakers did a great job conveying the topic!"

Sandra Dürr-Entenmann
District building society, Waiblingen

"Competent lecturer, understandable content, good time management."

Tina Völs
IPM Immobilien- und Projektmanagement Berlin GmbH

"Gaining good experience, meeting new nice people, taking ideas with me."

Burhan Sayiner
Real estate company

"I particularly liked the fact that the presentation was printed out and that all questions were answered."

Juliana Häring
A.S. Service GmbH

"I thought it was good that the training was very interactive; however, you didn't feel forced to contribute anything."

Jessica Prascolu
Participant in live online training, Friebe Immobilien Service GmbH

"I liked the entire training very much. Among other things, the choice of topics and the structured treatment of the topics. Mr. Schreiber explained the topics and content very well and comprehensibly, etc."

Sven Jankowski
Participant live online training, Stadtwerke Herne AG

Seminar evaluation for "Operating cost accounting for residential property"

4.6 from 5
with 603 reviews
training content:
4.4
Content comprehensibility:
4.6
Practical relevance:
4.6
Trainer expertise:
4.8
Participant orientation:
4.8
Method variety:
4.6
On-site training together
Booking number
7515
€ 790,- plus VAT
1 day
in 5 locations
5 Events
German
In-person trainings
Joint online training
Booking number
32871
€ 790,- plus VAT
1 day
Online
7 Events
German
Live online events
Train several employees internally
Pricing upon request
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26.06.2025
Live-Online
Booking number: 32871
€ 790,- plus VAT.
€ 940.10 incl. VAT.
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Days & Times
1 day

Thursday, 26.06.2025

09:00 am - 5:00 pm

23.07.2025
Frankfurt a. M.
Booking number: 7515
€ 790,- plus VAT.
€ 940.10 incl. VAT.
Venue
Adina Hotel Frankfurt Neue Oper
Adina Hotel Frankfurt Neue Oper
Wilhelm-Leuschner-Straße 6, 60329 Frankfurt a. M.
Room rate: € 157,38 plus VAT.
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
1 day

Wednesday, 23.07.2025

09:00 am - 5:00 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
08.09.2025
Live-Online
Booking number: 32871
€ 790,- plus VAT.
€ 940.10 incl. VAT.
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Days & Times
1 day

Monday, 08.09.2025

09:00 am - 5:00 pm

09.10.2025
Live-Online
Booking number: 32871
€ 790,- plus VAT.
€ 940.10 incl. VAT.
Course
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Days & Times
1 day

Thursday, 09.10.2025

09:00 am - 5:00 pm

07.11.2025
Berlin
Booking number: 7515
€ 790,- plus VAT.
€ 940.10 incl. VAT.
Venue
art`otel Berlin Mitte
art`otel Berlin Mitte
Wallstraße 70-73, 10179 Berlin
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
1 day

Friday, 07.11.2025

09:00 am - 5:00 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
19.12.2025
Live-Online
Booking number: 32871
€ 790,- plus VAT.
€ 940.10 incl. VAT.
Course
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Days & Times
1 day

Friday, 19.12.2025

09:00 am - 5:00 pm

05.02.2026
Munich
Booking number: 7515
€ 790,- plus VAT.
€ 940.10 incl. VAT.
Venue
Premier Inn München City Ost
Premier Inn Munich City East
Kronstadter Straße 6-8, 81677 Munich
Room rate: € 100,27 plus VAT.
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
1 day

Thursday, 05.02.2026

09:00 am - 5:00 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
23.03.2026
Live-Online
Booking number: 32871
€ 790,- plus VAT.
€ 940.10 incl. VAT.
Course
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Days & Times
1 day

Monday, 23.03.2026

09:00 am - 5:00 pm

20.04.2026
Dortmund
Booking number: 7515
€ 790,- plus VAT.
€ 940.10 incl. VAT.
Venue
Pullman Dortmund
Pullman Dortmund
Lindemannstraße 88, 44137 Dortmund
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
1 day

Monday, 20.04.2026

09:00 am - 5:00 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
17.06.2026
Live-Online
Booking number: 32871
€ 790,- plus VAT.
€ 940.10 incl. VAT.
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1 day

Wednesday, 17.06.2026

09:00 am - 5:00 pm

24.07.2026
Hamburg
Booking number: 7515
€ 790,- plus VAT.
€ 940.10 incl. VAT.
Venue
Best Western Plus Hotel Böttcherhof
Best Western Plus Hotel Böttcherhof
Wöhlerstr. 2, 22113 Hamburg
Room rate: € 124,94 plus VAT.
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
1 day

Friday, 24.07.2026

09:00 am - 5:00 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
14.09.2026
Live-Online
Booking number: 32871
€ 790,- plus VAT.
€ 940.10 incl. VAT.
Course
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1 day

Monday, 14.09.2026

09:00 am - 5:00 pm

Sufficient places are still free.
Don't wait too long to book.
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Booking number: 7515
€ 790,- plus VAT.
€ 940.10 incl. VAT.
Details
1 day
Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Booking number: 32871
€ 790,- plus VAT.
€ 940.10 incl. VAT.
Details
1 day
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In order to operate rental management effectively, you need to know the relevant basics of tenancy law. In addition, administrative tasks must be optimally organized and at the same time implemented in a practical manner. Sample letters and various checklists help you to draft certain contracts and statements correctly.

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