Influencing skills: increasing personal impact

contacts "read"

• How to recognize and assess the behavior of contacts .
• How to immediately "read" the non-verbal behavior and body language of the: contact .
• How does your:e contact relate to you? How you can assess the "intention" behind the behavior.

Recognizing behavioral dynamics and shaping relationships

• How you can (co-)shape the relationship with different contacts .
• How you can set effective situational impulses and influence the situation and the behavior of your counterpart.
• How you can strengthen your position and standing in relationships, concrete situations, cooperation and conversations.
• How you can communicate effectively.

Create impact - increase presence

• How to use body language consciously and gain charisma.
• How to set non-verbal impulses and create impact.
• How to emphasize words with specific gestures.  
• How to express empathy, power and dynamics with the voice and increase expressiveness.

Recognize personal reaction patterns

• How to control your behavior and become aware of your behavior and reaction patterns in situations and in relationships with people (superiors, colleagues, employees, customers, business partners).
• Recognize and develop the impact and effects of your behavior.
• How changing your behavior can have a positive impact on your standing in relationships with people.