Contents
contacts "read"
- How to recognize and assess the behaviour of your:your contact .
- How you can immediately "read" the non-verbal behavior and body language of the: contact .
- How does your:e contact relate to you? How you can assess the "intention" behind the behavior.
Recognizing behavioral dynamics and shaping relationships
- How you can create a relationship with different discussion partners that is beneficial in specific situations and for collaboration.
- How to set effective situational impulses and influence the situation and the behavior of your counterpart.
- How to strengthen your position and standing in relationships, concrete situations, cooperation and conversations.
- How to communicate effectively.
Create impact - increase presence
- How to use your body language consciously and gain charisma.
- How to set non-verbal impulses and create impact.
- How to emphasize your words with targeted gestures.
- How to give your voice empathy, power and dynamics and increase your expressiveness.
Recognize personal reaction patterns
- How you can control your behavior and become aware of your behavior and reaction patterns in situations and in relationships with people (superiors, colleagues, Employees, customers, business partners).
- Recognize and develop the impact and effects of your behavior.
- How changing your behavior can have a positive impact on your standing in relationships with people.
Learning environment
Your benefit
- They recognize that behaviour between people is dynamic and changeable.
- You know how to use your behavior to create an effect that is beneficial for the situation and the relationship.
- You can assess the behavior of your counterpart, set effective impulses for specific situations and influence the relationship in order to strengthen your position.
- You recognize the effect of your body language and gain charisma.
- You can use your body language consciously, emphasize your words with targeted gestures and gain expressiveness.
- You recognize the influence of the voice and can give your words empathy, power and dynamism.
- You will become aware of your personal behavior and reaction patterns in situations and relationships with other people and recognize the effect and impact of your behavior.
- You know how changing your behavior can have a positive impact on your standing in relationships with people and how you can strengthen your role.
Methods
trainer, individual and group exercises, feedback, self-reflection, training sequences in simulated practical situations, relevant situations and concerns of the participants, concrete and personal tips and solution approaches.
Recommended for
All specialists and managers, e.g. junior managers, key account managers, sales persons and others.
Further recommendations for "Influencing Skills: Increasing personal effectiveness"
Attendees comments
"The training offered valuable exercises, an optimal course size and a highly competent instructor."

"I particularly liked the fact that we dealt with our own situations in role plays."

"Very good, practically applicable training."

"I particularly liked the relaxed, individual support, the respectful approach, the many different and understandable examples and situations. In a nutshell: professional, goal-oriented, effective."

Seminar evaluation for "Influencing skills: increasing personal effectiveness"







Start dates and details
Monday, 21.07.2025
09:00 am - 5:00 pm
Tuesday, 22.07.2025
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Monday, 20.10.2025
09:00 am - 5:00 pm
Tuesday, 21.10.2025
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Thursday, 05.03.2026
09:00 am - 5:00 pm
Friday, 06.03.2026
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.