Communication and conversation

Further training: Learn to communicate properly!


Whether in negotiations with your boss, a business lunch or a conversation among colleagues - it is often difficult to communicate in such a way that contacts actually understand what your intention is. With the Haufe Akademie 's seminars on communication and conversation skills, you can improve your communication skills and achieve your goals! Regardless of whether you prefer online or face-to-face training: We have the right offer for you.

One-to-one communication training: improving communication skills and expressiveness

Tailor-made techniques for effective communication and confident handling of difficult situations

online

4 hours

Training

German

Interview and media training - your individual training

Confident and professional in front of camera and microphone
New

online

4 hours

Training

German

From Expat to Expert in Germany: Succeeding at Working in Germany

Master cultural differences, build a strong career and a happy personal life in Germany
New

at 2 locations

2 days + 1h coaching

Training in English

English

Communication training I

The basics of interviewing
(2692)

at 29 locations and online

2 days

Training

German

Communication training II

Expand conversation skills
(894)

at 14 locations and online

2 days

Training

German

Argumentation and discussion training

Convince sustainably, perform confidently
(2058)

at 17 locations and online

2 days

Training

German

Psychology of conversation

Perceive - understand - convince
(1114)

at 17 locations and online

2 days

training

German

Arguing convincingly and fending off manipulation

Strengthen your communication skills in difficult situations
(89)

at 7 locations and online

2 days

training

German

Practical workshop: Targeted optimization of communication

The best models and methods for your challenge!
(63)

at 4 locations

2 days

Workshop

German

Professional customer communication

Conversation techniques that bind customers
(387)

at 8 locations and online

2 days

training

German

Customer focus: the right mindset for successful customer loyalty

(16)

at 2 locations

2 days

Training

German

Inclusive language for more equality and equal opportunities

Promoting diversity and equal opportunities through conscious language

at 3 locations

2 days

training

German

Simple language in business: writing clear and understandable texts

Overcoming language barriers with simple language
(2)

at 4 locations

2 days

training

German

Exerting influence: the best strategies for more persuasiveness

Influence and convince authentically
(22)

at 3 locations

2 days

training

German

AI in the office: efficient and professional business communication

Better texts faster with ChatGPT and co.
(50)

at 5 locations and online

2 days

training

German

He who asks, leads! The art of asking the right questions

Questions without interrogation
(250)

at 7 locations and online

2 days

training

German

I'll be right there! Constructive communication under pressure

Communication strategies for stressful situations and dealing with conflicts
(927)

at 11 locations and online

3 days

training

German

Diplomacy as a success factor

Head through the wall or smoothly to your destination?
(975)

at 8 locations and online

2 days

training

German

Relationship skills in business

Expanding your knowledge of human nature - acting in an appreciative and goal-oriented manner
(741)

at 6 locations and online

2 days

training

German

Giving and receiving feedback professionally

Communication training for better collaboration
(290)

at 6 locations and online

2 days

training

German

Whoever listens leads! The art of guiding conversations in a goal-oriented way

(165)

at 3 locations and online

2 days

training

German

Mimikresonanz®: decoding and using facial expressions, gestures and body language with confidence

(158)

at 4 locations

2 days

training

German

Dialogue instead of monologue: successful conversation

Talking to each other and finding solutions without misunderstandings
(39)

in Berlin

2 days

training

German

Business Correspondence and Telephoning in English

How to communicate more accurately and effectively
(138)

2 days

Training in English

English

Professional networking

How to maintain business contacts and expand your network
(92)

at 4 locations

2 days

training

German

Reaching the goal together: working successfully in teams

How teamwork leads to greater efficiency and satisfaction
(61)

at 3 locations and online

2 days

training

German

Agile working: Developing self-organized teams

Self-motivation & efficiency through meaningful collaboration
(17)

in Berlin

2 days

training

German

Success Through Effective Communication Skills

How to communicate more skillfully and convincingly
(214)

at 4 locations and online

2 days

Training in English

English

Personality Development & Confidence

Boost your communication skills and convince with confidence
(150)

at 4 locations

2 days

Training in English

English

Constructive and capable of acting in difficult situations

(33)

online

see details

Training

German

Train your quick-wittedness

Appear confident, constructive and intelligent
(429)

at 7 locations and online

2 days

Training

German

Professional communication for IT employees with customer contact

IT support is more than just sound technical know-how
(135)

at 3 locations and online

2 days

training

German

Saying no: how to set boundaries in everyday working life

(58)

at 5 locations and online

4 weeks

Blended learning

German

Successful cooperation with international business partners

Basics of intercultural competence
(197)

at 5 locations

2 days

Training

German

Intercultural competence China, India, Japan & Co.

Successful cooperation with Asian business partners
(136)

at 4 locations

2 days

Training

German

Small talk in business: building commitment and rapport

Building relationships made easy!
(18)

in Frankfurt a. M./Offenbach

1 day

training

German

Persuasion and Influence: Speak Up and Convince!

Reach your audience - even in international settings
(232)

at 5 locations

2 days

Training in English

English

Conducting successful conversations | E-learning

Navigate purposefully through all phases of the conversation
Content subscription
Part of the content subscription

online

E-learning

German | English

Communication training | E-learning

Methods for constructive cooperation
Content subscription
Part of the content subscription

online

E-learning

German | English

Giving and receiving feedback | E-learning

Appreciative communication for better collaboration
Content subscription
Part of the content subscription

online

E-learning

German | English

Argue - convince - assert

Gain respect as an assistant!
(908)

at 5 locations and online

2 days

Training

German

Communication training for women

Speak plainly - appear confident
(1092)

at 13 locations and online

2 days

Training

German

Business communication for young professionals

Strong relationships through personality with Insights MDI®
(184)

at 5 locations

2 days

Training

German

Communication training for assistants

Your toolbox for every conversation
(224)

at 2 locations and online

2 days

Training

German

Basics of interviewing for HR managers

Basics and techniques
(875)

at 6 locations and online

2 days

Training

German

Communication for business partners in controlling

Networking - negotiating - managing conflicts
(163)

at 4 locations and online

2 days

Training

German

Argumentation training for controllers

Convince with rhetorical competence
(246)

at 4 locations and online

2 days

Training

German

Communication training for marketing and product management

From briefings and budget negotiations to customer meetings
(258)

at 4 locations and online

3 days

Training

German

Interview training for challenging staff appraisals

Practical workshop for HR managers
(419)

at 8 locations and online

2 days

Training

German

Communicating professionally as a manager

Communication training for your leadership success
(372)

at 12 locations

2 days

Training

German

Relationship skills for managers

Winning people over - appreciative leadership
(230)

at 5 locations and online

2 days

training

German

Conversation training for managers

Communicate clearly and consistently
(738)

at 12 locations

2 days

Training

German

Professional relationship management for sales

Systematic - sustainable - successful
(218)

at 4 locations and online

2 days

training

German

Communication training for sales

Expand your expertise in sales communication
(253)

at 7 locations and online

2 days

Training

German

Communicating convincingly in challenging management situations

Acting effectively internally and externally
(149)

at 5 locations and online

2 days

Training

German

Individual training Giving and receiving feedback

The 1:1 training for your ideal learning success
New

online

4 hours

Training

German

Communication training

In our communication training courses, you will learn effective techniques with which you can better persuade, lead and motivate other people. Communication is the basis for every successful relationship. You cannot "not communicate", according to the famous communication scientist Paul Watzlawick - because communication takes place at all times. This means that non-verbal communication is just as important as the formulation and interpretation of messages - through your personal impact and what you convey unspoken.

Communication training teaches you the most important elements of conversation and communication. This includes classic communication models as well as insights from communication psychology. Which messages really get across? What role do voice, facial expressions and gestures play? What are the worst conversation killers - and how do you deal with attacks and criticism? How can you steer conversations in a targeted way? In a communication training course, these techniques are not only explained in theory, but also practiced with the help of role plays.

Managers in particular benefit from communication training, as good communication plays a key role in achieving goals. Those who can motivate, inspire and guide their team are more successful. Communication problems often arise at the interface between management and team. Effective communication training helps you to ensure that both your non-verbal and verbal communication is more open, efficient and targeted - and more enjoyable.

 

Communication seminar

So you'll never be at a loss for words again

Whether as a trainee, assistant, in management or in leadership - whether in controlling, sales or marketing: rhetoric, diplomacy and communication skills are in demand in all industries, departments and positions.

Depending on the company and your area of responsibility, you talk to colleagues, employees, superiors and/or customers in your day-to-day work - and you want to convince them of your ideas. Whether in business meetings, heated discussions, sensitive negotiations or annual meetings: All conversational situations require a sure instinct to represent your interests in a friendly but effective manner.

So it's no wonder that communication skills are at the top of many job advertisements. However, not every is born with psychological know-how or quick-wittedness. However, good communication skills and conversation techniques can be learned - for example in a communication seminar at the Haufe Akademie!

 

Further training and communication seminars for managers, women and anyone who wants to improve their business communication

For example, you will learn tried-and-tested conversation techniques in the "Communication training I: the basics of conducting conversations" training . Communication models, tips on preparing for conversations and analyzing conversations await you here. Our renowned trainers will show you how conversations work, how to differentiate between the factual and relationship levels and how to specifically define conversation goals.

You will then deepen your skills in "Communication training II: Expanding conversation skills", especially in dealing with criticism and customer conversations. You will learn more about communicating with customers in the training "Professional communication with customers - conversation techniques that retain customers". There you will learn how to present yourself in a confident and friendly manner - and how to say no skilfully.

For managers, we recommend "Relationship skills for managers: winning people over, appreciative leadership". Here you will learn how to build positive relationships and thus increase team productivity.

"Communication training for women: Speak plainly, appear confident" is aimed at female specialists and managers. The focus: differences in communication between women and men - and how to assert yourself confidently in difficult conversational situations.

For internationally active employees, we offer training in English, e.g. "Success Through Effective Communication Skills". Topics include cultural differences and language barriers in international business communication.

You can attend all seminars online or in person.

 

Communication seminars at the Haufe Akademie: Procedure and objectives

Our trainers use a variety of methods: individual and group exercises, personality analysis, discussions, conversation simulations and video analysis. The aim is to prepare you in a practical way for typical interview situations in everyday working life - whether online or on site.

If you decide to attend a communication seminar at the Haufe Akademie , you will learn tried-and-tested approaches for cooperative and constructive communication - and gain the tools you need to master even difficult conversations with confidence.

Our seminars take place regularly in cities such as Berlin, Hamburg, Munich, Frankfurt and Stuttgart.

Do you have questions about topics, content or prices? Our customer service will be happy to help you: 

0761 898 - 44 22 or service@haufe-akademie.de - Stephanie Göpfert and her team look forward to hearing from you.

We look forward to welcoming you to one of our communication training courses soon!

Give us a call or send us an e-mail

Do you have any questions?

We are there for you Monday to Friday from 8:00 to 17:00.

Stephanie Göpfert

Head of Customer Service

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