Communication and conversation

Further training: Learn to communicate properly!


Whether in negotiations with your boss, a business lunch or a conversation among colleagues - it is often difficult to communicate in such a way that contacts actually understand what your intention is. With the Haufe Akademie 's seminars on communication and conversation skills, you can improve your communication skills and achieve your goals! Regardless of whether you prefer online or face-to-face training: We have the right offer for you.

Individual training Giving and receiving feedback

The 1:1 training for your ideal learning success
New

online

4 hours

Training

German

One-to-one communication training: improving communication skills and expressiveness

Tailor-made techniques for effective communication and confident handling of difficult situations

online

4 hours

Training

German

Interview and media training - your individual training

Confident and professional in front of camera and microphone

online

4 hours

Training

German

From Expat to Expert in Germany: Succeeding at Working in Germany

Master cultural differences, build a strong career and a happy personal life in Germany

at 4 locations

2 days + 1h coaching

Training in English

English

Communication training I

The basics of interviewing
(2720)

at 28 locations and online

2 days

Training

German

Communication training II

Expand conversation skills
(907)

at 13 locations and online

2 days

Training

German

Arguing convincingly and fending off manipulation

Strengthen your communication skills in difficult situations
(89)

at 7 locations and online

2 days

training

German

Practical workshop: Targeted optimization of communication

The best models and methods for your challenge!
(63)

at 6 locations

2 days

Workshop

German

Psychology of conversation

Perceive - understand - convince
(1126)

at 16 locations and online

2 days

training

German

Argumentation and discussion training

Convince sustainably, perform confidently
(2077)

at 17 locations and online

2 days

Training

German

Professional customer communication

Conversation techniques that bind customers
(395)

at 7 locations and online

2 days

training

German

Customer focus: the right mindset for successful customer loyalty

(16)

at 2 locations

2 days

Training

German

Inclusive language for more equality and equal opportunities

Promoting diversity and equal opportunities through conscious language

at 2 locations

2 days

training

German

Simple language in business: writing clear and understandable texts

Overcoming language barriers with simple language
(2)

at 3 locations

2 days

training

German

Exerting influence: the best strategies for more persuasiveness

Influence and convince authentically
(22)

at 5 locations

2 days

training

German

AI in the office: efficient and professional business communication

Better texts faster with ChatGPT and co.
(60)

at 5 locations and online

2 days

training

German

He who asks, leads! The art of asking the right questions

Questions without interrogation
(262)

at 6 locations and online

2 days

training

German

I'm about to burst! Constructive communication under pressure

Communication strategies for stressful situations and dealing with conflicts
(942)

at 10 locations and online

3 days

training

German

Whoever listens leads! The art of guiding conversations in a goal-oriented way

(165)

at 3 locations and online

2 days

training

German

Diplomacy as a success factor

Head through the wall or smoothly to your destination?
(980)

at 6 locations and online

2 days

training

German

Relationship skills in business

Expanding your knowledge of human nature - acting in an appreciative and goal-oriented manner
(745)

at 5 locations and online

2 days

training

German

Giving and receiving feedback professionally

Communication training for better collaboration
(297)

at 6 locations and online

2 days

training

German

Mimikresonanz®: decoding and using facial expressions, gestures and body language with confidence

(166)

at 4 locations

2 days

training

German

Dialogue instead of monologue: successful conversation

Talking to each other and finding solutions without misunderstandings
(39)

in Berlin

2 days

training

German

Business Correspondence and Telephoning in English

How to communicate more accurately and effectively
(138)

2 days

Training in English

English

Professional networking

How to maintain business contacts and expand your network
(92)

at 4 locations

2 days

training

German

Reaching the goal together: working successfully in teams

How teamwork leads to greater efficiency and satisfaction
(61)

at 3 locations and online

2 days

training

German

Agile working: Developing self-organized teams

Self-motivation & efficiency through meaningful collaboration
(17)

in Berlin

2 days

training

German

Success Through Effective Communication Skills

How to communicate more skillfully and convincingly
(214)

at 4 locations and online

2 days

Training in English

English

Personality Development & Confidence

Boost your communication skills and convince with confidence
(150)

at 3 locations

2 days

Training in English

English

Acting with constructive repartee in business life

Appear confident, constructive and intelligent
(435)

at 7 locations and online

2 days

Training

German

Constructive and capable of acting in difficult situations

(33)

online

see details

Training

German

Professional communication for IT employees with customer contact

IT support is more than just sound technical know-how
(135)

at 4 locations and online

2 days

training

German

Saying no: how to set boundaries in everyday working life

(64)

at 5 locations and online

4 weeks

Blended learning

German

Successful cooperation with international business partners

Basics of intercultural competence
(203)

at 4 locations

2 days

Training

German

Intercultural competence China, India, Japan & Co.

Successful cooperation with Asian business partners
(141)

at 4 locations

2 days

Training

German

Small talk in business: building commitment and rapport

Consolidate business relationships and strengthen your network
(25)

in Frankfurt a. M./Offenbach

1 day

training

German

Persuasion and Influence: Speak Up and Convince!

Reach your audience - even in international settings
(232)

at 5 locations

2 days

Training in English

English

Conducting successful conversations | E-learning

Navigate purposefully through all phases of the conversation
Content subscription
Part of the content subscription

online

E-learning

German | English

Communication training | E-learning

Methods for constructive cooperation
Content subscription
Part of the content subscription

online

E-learning

German | English

Giving and receiving feedback | E-learning

Appreciative communication for better collaboration
Content subscription
Part of the content subscription

online

E-learning

German | English

Argue - convince - assert

Gain respect as an assistant!
(920)

at 4 locations and online

2 days

Training

German

Communication training for women

Speak plainly - appear confident
(1092)

at 12 locations and online

2 days

Training

German

Business communication for young professionals

Strong relationships through personality with Insights MDI®
(184)

at 5 locations

2 days

Training

German

Communication training for assistants

The toolbox for every conversation
(229)

at 4 locations and online

2 days

Training

German

Basics of interviewing for HR managers

Basics and techniques
(875)

at 9 locations and online

2 days

Training

German

Communication for business partners in controlling

Networking - negotiating - managing conflicts
(163)

at 4 locations and online

2 days

Training

German

Argumentation training for controllers

Convince with rhetorical competence
(249)

at 4 locations and online

2 days

Training

German

Communication training for marketing and product management

From briefings and budget negotiations to customer meetings
(258)

at 4 locations and online

3 days

Training

German

Interview training for challenging staff appraisals

Practical workshop for HR managers
(436)

at 8 locations and online

2 days

Training

German

Communicating professionally as a manager

Communication training for your leadership success
(391)

at 10 locations

2 days

Training

German

Relationship skills for managers

Winning people over - appreciative leadership
(235)

at 5 locations and online

2 days

training

German

Conversation training for managers

Communicate clearly and consistently
(745)

at 10 locations

2 days

Training

German

Professional relationship management for sales

Systematic - sustainable - successful
(218)

at 4 locations and online

2 days

training

German

Communication training for sales

Expand your expertise in sales communication
(253)

at 7 locations and online

2 days

Training

German

Communicating convincingly in challenging management situations

Acting effectively internally and externally
(149)

at 5 locations and online

2 days

Training

German

Communication training: Successful persuasion, leadership and motivation

In our communication training courses, you will learn effective techniques to better persuade, lead and motivate other people. Communication is the basis of every successful relationship - it always takes place, whether verbally or non-verbally. The famous communication scientist Paul Watzlawick aptly said: "You cannot not communicate."

Our training courses teach you the key elements of conversation management and communication psychology: Which messages really get through? What role do voice, facial expressions and gestures play? How do you avoid conversation killers? And how do you manage conversations in a targeted manner - even in difficult situations such as critical discussions? Theory is supplemented by practical exercises such as role plays.

Particularly important for managers

Managers benefit enormously from communication training. Good communication is essential for achieving goals and team dynamics. It helps you to motivate your team efficiently and avoid problems at the interface between managers and employees. Our seminars make your verbal and non-verbal communication more open, clear and targeted.

Communication seminar: Never be speechless again

Whether in management, sales or marketing - communication skills are in demand in all industries. Do you want to convince colleagues, superiors or customers of your ideas? Whether in meetings, discussions or negotiations - a sure instinct is crucial.

Communication skills can be learned! In our seminars, we show you tried-and-tested methods for all communication situations - so that you can present yourself confidently and represent your interests effectively.

Seminars for managers, women & international teams

Our training courses cover a broad spectrum:

  • "Basics of conducting conversations": Learn about communication models and tips for preparing and analyzing conversations.

  • "Expand conversation skills": Perfect your skills specifically for criticism & customer conversations.

  • "Professional customer communication": Learn techniques for confident customer retention - including how to say no skillfully.

  • "Relationship skills for managers": Build positive relationships and increase your team's productivity.

  • "Communication training for women": Develop self-confidence in difficult conversations with a focus on gender-specific differences.

  • International seminars (e.g. "Success Through Effective Communication Skills") : Master cultural barriers in global business conversations.

All courses are available as face-to-face events or online!

Procedure & goals of our communication seminars

Our trainers use a variety of methods such as group exercises, simulations and video analysis. The aim is always to prepare you optimally for typical professional challenges - whether on site or digitally.

The seminars take place regularly throughout Germany: e.g. in Berlin, Hamburg, Munich or Frankfurt.

Do you have any questions? Our customer service team will be happy to help you on 0761 898 - 44 22! We look forward to welcoming you to one of our training courses soon.

Give us a call or email us

Do you have any questions?

We are there for you Monday to Friday from 8:00 to 17:00.

Stephanie Göpfert

Head of Customer Service

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FAQs

Questions & Answers

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