Communication and conversation

Improve your communication skills: Learn to communicate successfully, structure conversations effectively, and act confidently even in challenging situations.

Communicate clearly and convincingly
Conducting conversations professionally and purposefully
Apply communication strategies in a targeted manner and implement them sustainably

Conversation management and techniques

Communication and collaboration

Communication with customers

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Conversation management and techniques

Communication and collaboration

Communication with customers

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Seminars on communication and conversation skills

Communication training: Successful persuasion, leadership and motivation

In our communication training courses, you will learn effective techniques to better persuade, lead and motivate other people. Communication is the basis of every successful relationship - it always takes place, whether verbally or non-verbally. The famous communication scientist Paul Watzlawick aptly said: "You cannot not communicate."

Our training courses teach you the key elements of conversation management and communication psychology: Which messages really get through? What role do voice, facial expressions and gestures play? How do you avoid conversation killers? And how do you manage conversations in a targeted manner - even in difficult situations such as critical discussions? Theory is supplemented by practical exercises such as role plays.

Particularly important for managers

Managers benefit enormously from communication training. Good communication is essential for achieving goals and team dynamics. It helps you to motivate your team efficiently and avoid problems at the interface between managers and employees. Our seminars make your verbal and non-verbal communication more open, clear and targeted.

Communication seminar: Never be speechless again

Whether in management, sales or marketing - communication skills are in demand in all industries. Do you want to convince colleagues, superiors or customers of your ideas? Whether in meetings, discussions or negotiations - a sure instinct is crucial.

Communication skills can be learned! In our seminars, we show you tried-and-tested methods for all communication situations - so that you can present yourself confidently and represent your interests effectively.

Seminars for managers, women & international teams

Our training courses cover a broad spectrum:

"Basics of conversation":Learn about communication models and tips for preparing and analyzing conversations.
"Expand your communication skills":Perfect your skills specifically for criticism and customer conversations.
"Professional customer communication":Learn techniques for confident customer retention—including how to say no skillfully.
"Relationship skills for managers":Build positive relationships and increase your team's productivity.
"Communication training for women":Develop self-confidence in difficult conversations with a focus on gender-specific differences.
International seminars (e.g., "Success Through Effective Communication Skills"):Overcome cultural barriers in global business negotiations.

All courses are available as face-to-face events or online!

Procedure & goals of our communication seminars

Our trainers use a variety of methods such as group exercises, simulations and video analysis. The aim is always to prepare you optimally for typical professional challenges - whether on site or digitally.

The seminars take place regularly throughout Germany: e.g. in Berlin, Hamburg, Munich or Frankfurt.

Do you have any questions? Our customer service team will be happy to help you on 0761 898 - 44 22! We look forward to welcoming you to one of our training courses soon.

We are happy to help

Get in touch

We are there for you Monday to Friday from 8:00 to 17:00.

Stephanie Göpfert

Head of Customer Service

service@haufe-akademie.de

0761 595339-00

*Mandatory fields

Haufe Akademie GmbH & Co. KG
Munzinger Str. 9
79111 Freiburg

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Communication and conversation

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