Communication and conversation

Further training: Learn to communicate effectively

Whether in negotiations with your boss, a business lunch or a conversation among colleagues - it is often difficult to communicate in such a way that contacts actually understand what your intention is. With the Haufe Akademie 's seminars on communication and conversation skills, you can improve your communication skills and achieve your goals! Regardless of whether you prefer online or face-to-face training: We have the right offer for you.

Conversation management and techniques

Communication and collaboration

Communication with customers

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Conversation management and techniques

Communication and collaboration

Communication with customers

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Seminars on communication and conversation skills

Communication training: Successful persuasion, leadership and motivation

In our communication training courses, you will learn effective techniques to better persuade, lead and motivate other people. Communication is the basis of every successful relationship - it always takes place, whether verbally or non-verbally. The famous communication scientist Paul Watzlawick aptly said: "You cannot not communicate."

Our training courses teach you the key elements of conversation management and communication psychology: Which messages really get through? What role do voice, facial expressions and gestures play? How do you avoid conversation killers? And how do you manage conversations in a targeted manner - even in difficult situations such as critical discussions? Theory is supplemented by practical exercises such as role plays.

Particularly important for managers

Managers benefit enormously from communication training. Good communication is essential for achieving goals and team dynamics. It helps you to motivate your team efficiently and avoid problems at the interface between managers and employees. Our seminars make your verbal and non-verbal communication more open, clear and targeted.

Communication seminar: Never be speechless again

Whether in management, sales or marketing - communication skills are in demand in all industries. Do you want to convince colleagues, superiors or customers of your ideas? Whether in meetings, discussions or negotiations - a sure instinct is crucial.

Communication skills can be learned! In our seminars, we show you tried-and-tested methods for all communication situations - so that you can present yourself confidently and represent your interests effectively.

Seminars for managers, women & international teams

Our training courses cover a broad spectrum:

"Basics of conversation":Learn about communication models and tips for preparing and analyzing conversations.
"Expand your communication skills":Perfect your skills specifically for criticism and customer conversations.
"Professional customer communication":Learn techniques for confident customer retention—including how to say no skillfully.
"Relationship skills for managers":Build positive relationships and increase your team's productivity.
"Communication training for women":Develop self-confidence in difficult conversations with a focus on gender-specific differences.
International seminars (e.g., "Success Through Effective Communication Skills"):Overcome cultural barriers in global business negotiations.

All courses are available as face-to-face events or online!

Procedure & goals of our communication seminars

Our trainers use a variety of methods such as group exercises, simulations and video analysis. The aim is always to prepare you optimally for typical professional challenges - whether on site or digitally.

The seminars take place regularly throughout Germany: e.g. in Berlin, Hamburg, Munich or Frankfurt.

Do you have any questions? Our customer service team will be happy to help you on 0761 898 - 44 22! We look forward to welcoming you to one of our training courses soon.

We are happy to help

Get in touch

We are there for you Monday to Friday from 8:00 to 17:00.

Stephanie Göpfert

Head of Customer Service

service@haufe-akademie.de

0761 595339-00

*Mandatory fields

Haufe Akademie GmbH & Co. KG
Munzinger Str. 9
79111 Freiburg

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Communication and conversation

Further training: Learn to communicate effectively

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Communication training I

Communication training II

Practical workshop: Targeted optimization of communication

One-to-one communication training: improving communication skills and expressiveness

Psychology of conversation

Argumentation and discussion training

Making calls with ease: more confidence and pleasure on the phone

Exerting influence: the best strategies for more persuasiveness

I'm about to burst! Constructive communication under pressure

Saying no: how to set boundaries in everyday working life

Acting with constructive repartee in business life

Arguing convincingly and fending off manipulation

He who asks, leads! The art of asking the right questions

Whoever listens leads! The art of guiding conversations in a goal-oriented way

Diplomacy as a success factor

Giving and receiving feedback professionally

Individual training Giving and receiving feedback

Success Through Effective Communication Skills

Individual training: Improve communication, dialogue and expressiveness

Constructive and capable of acting in difficult situations

Mimikresonanz®: decoding and using facial expressions, gestures and body language with confidence

Interview and media training - your individual training

Personality Development & Confidence

Simple language in business: writing clear and understandable texts

Persuasion and Influence: Speak Up and Convince!

Communication training for women

Business communication for young professionals

Argue - convince - assert

Communication training for assistants

Basics of interviewing for HR managers

Communicating professionally as a manager

Communication for business partners in controlling

Argumentation training for controllers

Giving and receiving feedback | E-learning

Conducting successful conversations | E-learning

Communication training | E-learning

Relationship skills in business

Agile working: Developing self-organized teams

Professional networking

Individual training: Networking for introverts

Reaching the goal together: working successfully in teams

Successful cooperation with international business partners

Intercultural competence China, India, Japan & Co.

Online Networking | E-Learning

Professional customer communication

Professional communication for IT employees with customer contact

AI in the office: efficient and professional business communication

Communication training for marketing and product management

Professional relationship management for sales

Communication training for sales

Communicating convincingly in challenging management situations