Confident leadership of employees and teams in the public sector

Specifics of leadership in the public sector

• The special challenges of leadership in the public sector.
• Leadership in the field of tension between stability and change.
• Leadership in the generational conflict between history and innovation.

Leadership skills - basics of personnel management

• Leadership role and understanding of leadership.
• Better understand different types of employees (motives, personality and values).
• The "management cycle": communication, motivation, target agreement, delegation, feedback, conducting appraisal interviews, personnel development.
• Mastering difficult management situations (e.g. absenteeism, giving critical feedback, holding difficult discussions).
• Recognize and understand team dynamics and shape them as a manager.

Modern management tools

• Modern management approaches that are also effective in the public sector.
• Suggestions and tools for modern personnel management in the public sector (e.g. strength-oriented management, employee participation).