Digital Transformation Management Advanced

Stability or flexibility? - Ambidexterity principle of organization and digital collaboration

• Ambidexterity principles in change - The new coexistence of flexibility and stability.
• Psychological foundations: automaticity, neuroplasticity and shaping new behaviors.
• Stable patterns of thought and action or: "Culture eats strategy for breakfast".
• Overview of relevant concepts: e.g. Holocratic Organization, Dual Operating System, Beta Codex, Responsive Organizations and Viable System Model (VSM).
• Organizational designs for implementing Agile practices: SAFe, LeSS and Spotify model.
• Limits of self-organization: Delegation level tools for decisions in agile teams and group work on freedom and control: Where do you set your guard rails?
• Best Practice: "OKR" - When are Objectives & Key Results the right choice?
• Basics and psychological effects of working from home and mobile working.
• Case studies on remote strategies: e.g. settler-traveler choice, remote weeks, 3/2 hybrid model.
• Recommendations and discussion: How do your (mobile) teams really work effectively?

Man or machine? - AI tools and digital automation of business processes

• What lies beneath the surface? Legacy systems and digital mapping of your system landscape.
• Data Driven Company - basics of data governance and dealing with data silos.
• Digital literacy in practice - media literacy and data-oriented media use.
• Fields of application of Digital Process Automation (DPA), Business Process Automation (BPA) and Robotic Process Automation (RPA).
• Intelligent Process Automation (IPA) and typical application examples for AI/KI tools - from photo transfers to personnel pre-selection.
• Big Data Mining - From fraud detection to predictive maintenance.
• Chatbots - From customer service to legal assistants.
• Best practice: "Citizen Developer" - The potential of low/no-code platforms.
• Fired by the algorithm? - Better understand the attitudes, wishes and fears of your workforce and approaches to collaborative transformation.
• Exercise and group discussion - Where is (which) digital automation worthwhile for you?

Transfer

• Implications for your internal Employees and leadership development programs.
• Ideas for transfer to your own work context and definition of your own next steps.