E-learning
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This e-learning is held in English and German.
Knowing and applying the right communication methods is crucial for a positive working environment and constructive collaboration. To ensure that you are aware of the intricacies of communication, both professionally and privately, and can respond appropriately, the following communication training offers you an insight into the most important backgrounds and methods. In this e-learning course, you will find excerpts from the best digital communication training courses in the Haufe Akademie compiled.
Learning objectives
After this e-learning you can ...
- explain the sender-receiver model and the iceberg model.
- explain the four-ears model and analyze situations accordingly.
- Better understanding of communication processes.
- four factors that significantly influence your perception and that of your counterpart.
- explain two basic principles of verbal and non-verbal communication.
- explain what feedback is and what added value it provides.
- develop logical and comprehensible arguments and build them up in a structured way.
- Apply methods of active listening.
- establish a common understanding by paraphrasing.
- direct a conversation by asking questions.
- explain the storytelling method and know what added value it has for you personally.
- structure a presentation or consultation in a structured and creative way.
Recommended for
Anyone who wants to learn the basic principles of communication in order to improve their communication both professionally and privately.
Please note: We use third-party tools for selected events. Personal data of the participant will be passed on to them for the implementation of the training offer. You can find more information in our privacy policy.
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