E-learning
Content subscription

Conducting successful conversations | E-learning

Navigate purposefully through all phases of the conversation

This e-learning is held in English and German.

You are sitting in a meeting and notice how the conversation is dragging on. No one seems to be getting anywhere, in the end everyone leaves unsatisfied and complains about wasted time. You then have to resolve the conflict with your colleague because he has once again misunderstood you. You know situations like this only too well?
Then it's high time you acquired the ability to conduct your conversations in a targeted manner and achieve clear results. This e-learning course will show you methods and tips to help you prepare for important conversations. Prepare an important conversation step by step to apply what you have learned directly. You will see that your conversations will soon become noticeably more focused and productive.

Learning objectives

You can...

  • positively influence the atmosphere of your conversation in the contact phase.
  • ensure a common basis for discussion during the information phase.
  • Communicate your position in the argumentation phase in a comprehensible manner.
  • ensure a joint result in the decision-making phase.
  • bring the conversation to a positive conclusion in the closing phase.
  • Convey to your conversation partner that you are actively listening.
  • Express appreciation.
  • use the paraphrasing method to ensure a common understanding.
  • control the course of the conversation with questions.

Methods

  • Tips and methods for conducting a good conversation.
  • Step by step preparation for your next meeting.
  • Video-based simulation of a conversation situation.

Recommended for

People at all specialist and management levels who frequently experience unproductive conversations and would like to take a more active role in leading them. Employees who want to get to know the key levers for effective communication.

More than 100 courses in one subscription
€ 39,- / Month
plus VAT
Online
On demand
German | English
Contingents of 50 learners or more
Pricing upon request
Online
On demand
German | English
Please note: We use third-party tools for selected events. Personal data of the participant will be passed on to them for the implementation of the training offer. You can find more information in our privacy policy.

About us – The Haufe Akademie

Your optimizer, innovator and companion since 1978 -
Your professional partner for professional development and seminars, training courses and topical conferences.

Whether on site, live online or in-house - our customised solutions, our claim to the highest level of consulting expertise and training tailored to your needs simplify the acquisition of skills for the working world of the future and sustainably facilitate professional development.

A wide range of seminars, individual coaching and our flexible formats support HR managers and decision-makers in shaping the future and developing employees, in-house teams and companies.

Experience the benefits of online training from the comfort of your own home. Our online formats meet the highest quality standards and are in no way inferior to face-to-face events in terms of practical relevance. Learn together live online in interactive groups or digitally at a time of your choice.

2,500+ further training
600,000+ apprentices per year
Over 95% positive reviews
2,500 trainers and coaches
17,500+ training courses held per year
Call us or send an email

Do you have any questions?

We are there for you Mon - Fri 8 a.m. - 5:00 p.m.

Stephanie Göpfert

Head of Customer Service

*Mandatory fields
FAQs

Questions & Answers

In our Questions & Answers (FAQ) section, you will find all the answers and the most frequently asked questions about your selected topic.