"Today, we no longer get what we are entitled to, but only what we negotiate."
But hand on heart: do you like negotiating? Are you good at it?
This e-learning provides you with numerous tips and tricks on how to master future negotiations confidently and, above all, with fun. After all, negotiations are hidden around every corner in everyday working life: we negotiate about this or that tool, the location for the next team workshop, the prioritization of tasks or even over lunch in the canteen or at the bakery...
Negotiating is not at all about pushing through your own goals as hard and consistently as possible. Instead, it's about understanding the needs of your counterpart and creating a win-win situation for both parties - in an appreciative, respectful and solution-oriented manner. This is where the true essence of the art of negotiation is revealed.
In this e-learning course, you will try out various tools, techniques and approaches to get there. One facet is particularly relevant in negotiations: Curiosity towards your:your negotiation partner and a creative use of your ideas and arguments.
Learning objectives
- You can distinguish negotiations from other conversational situations
- You recognize blockades in negotiations and can skilfully avoid them
- You know tips and tricks to make the needs of your counterpart visible
- You are able to tailor your argumentation to the needs of your counterpart
- You know how to switch from the factual level to the relationship level in negotiations - and back again
- You can use the Harvard concept to create a win-win situation for both parties
- You can prepare a negotiation professionally
- They practise interrupting negative patterns in order to open up new options for action
Recommended for
Specialists and managers who want to improve their negotiation skills on the job