Certified Contract & Claim Manager

The Superscout for companies

This course is held in German.
Contracts are never perfect - as Oliver Hart (MIT) proved in his fundamental contribution to contract theory (Nobel Prize in Economics 2016). Based on the assumption that contracts can never be "perfect" or "watertight", the content of contracts is interpreted or construed differently after they are concluded. Essentially, only one question arises: Which services must be provided by the contract and which services are no longer part of the scope of the contract (in-scope/on-scope question)? Additional services must then be commissioned through change requests, which makes projects such as Toll Collect, Elbphilharmonie and Berlin Airport incredibly expensive or incredibly successful, depending on the position. Such claim management is not a "nice to have" but a "must to have" in today's world! In view of the current supply bottlenecks and price increases, this is particularly relevant. By taking part in this intensive course, you will gain comprehensive basic knowledge to help you navigate the legal world of contracts and become familiar with different types of contracts. The knowledge imparted will give you the confidence to make claims or defend against claims. You will learn how to conduct contract negotiations confidently and confidently, even in unclear legal situations.

Contents

Basics of contract law

  • Basics of contract law.
  • Contract drafting.
  • International Law (Civil Law/Common Law).

Contract types

  • Contracts for work and services.
  • Supply and service contracts.
  • Framework agreements.
  • Quality assurance agreement.
  • Order data processing.
  • Service contracts.

Negotiation training and claim management

  • Interpreting ambiguous contracts.
  • demands for additional services.
  • Defending against unjustified claims.
  • Differences between the contract and the real world.
  • Learn how to negotiate professionally in workshops.

Learning environment

Once you have registered, you will find useful information, downloads and extra services relating to this training course in your online learning environment.

Your benefit

  • You will learn how to make and defend claims if the contractual situation is not clear.
  • You understand how to deal professionally with ambiguous contract texts.
  • You will learn ways and means of conducting structured negotiations.
  • They recognize possible risks in order to act proactively, identify and manage risks preventively and whether it makes economic sense to create or avoid a contract through extensive basic legal knowledge.

Methods

Short lectures and presentations, concrete case studies and practical design tips, workshops.

Recommended for

Specialists and managers from companies who are actively involved in concluding contracts and would like to expand their knowledge of contract management and become active in claim management. Employees who support legal project management within the company.

Final examination

The final exam is in written form. You will be provided with the exam in your learning environment after the training . The exam consists of a project/case study that you have to work on independently. After correction and successful completion, you will receive your certificate.

Open Badges - Show what you can do digitally too.

Open Badges are recognized, digital certificates of participation. These verifiable credentials are the current standard for integration in career networks such as LinkedIn.

With them, you digitally demonstrate the competences you possess. After successful completion, you will receive an Open Badge from us.

Read more

Further recommendations for "Certified Contract & Claim Manager"

Seminar evaluation for "Certified Contract & Claim Manager"

4.6 from 5
with 17 ratings
training content:
4.6
Content comprehensibility:
4.8
Practical relevance:
4.2
Trainer expertise:
4.9
Participant orientation:
4.6
Method variety:
4.4
On-site training together
Booking number
34972
€ 2.490,- plus VAT
4 days present ...
in 4 locations
with certificate
4 Events
German
Events
Train several employees internally
Pricing upon request
  • Customized training courses according to your needs
  • Directly at your premises or online
  • Cost advantage from 5 participants
  • We contact you within 24 hours (Mon-Fri)
4 days attendance seminar and final exam
In-person or Online
with certificate

Start dates and details

  Select time period
0 events
02.09.2025
Hamburg
Booking number: 34972
€ 2.490,- plus VAT.
€ 2,963.10 incl. VAT.
Venue
Best Western Plus Hotel Böttcherhof
Best Western Plus Hotel Böttcherhof
Wöhlerstr. 2, 22113 Hamburg
Room rate: € 123,55 plus VAT.
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
4 days attendance seminar and final exam

Tuesday, 02.09.2025

09:00 am - 5:00 pm

Wednesday, 03.09.2025

09:00 am - 5:00 pm

Thursday, 04.09.2025

09:00 am - 5:00 pm

Friday, 05.09.2025

09:00 am - 3:00 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
25.11.2025
Frankfurt a. M.
Booking number: 34972
€ 2.490,- plus VAT.
€ 2,963.10 incl. VAT.
Venue
relexa hotel Frankfurt/Main
relexa hotel Frankfurt/Main
Mertonviertel / Lurgiallee 2, 60439 Frankfurt a. M.
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
4 days attendance seminar and final exam

Tuesday, 25.11.2025

09:00 am - 5:00 pm

Wednesday, 26.11.2025

09:00 am - 5:00 pm

Thursday, 27.11.2025

09:00 am - 5:00 pm

Friday, 28.11.2025

09:00 am - 3:00 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
10.03.2026
Düsseldorf/Kaarst
Booking number: 34972
€ 2.490,- plus VAT.
€ 2,963.10 incl. VAT.
Venue
Mercure Hotel Düsseldorf
Mercure Hotel Düsseldorf
Königsberger Straße 20, 41564 Düsseldorf/Kaarst
Room rate: € 109,29 plus VAT.
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
4 days attendance seminar and final exam

Tuesday, 10.03.2026

09:00 am - 5:00 pm

Wednesday, 11.03.2026

09:00 am - 5:00 pm

Thursday, 12.03.2026

09:00 am - 5:00 pm

Friday, 13.03.2026

09:00 am - 3:00 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
21.07.2026
Berlin
Booking number: 34972
€ 2.490,- plus VAT.
€ 2,963.10 incl. VAT.
Venue
Adina Hotel Berlin Checkpoint Charlie
Adina Hotel Berlin Checkpoint Charlie
Krausenstraße 35-36, 10117 Berlin
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
4 days attendance seminar and final exam

Tuesday, 21.07.2026

09:00 am - 5:00 pm

Wednesday, 22.07.2026

09:00 am - 5:00 pm

Thursday, 23.07.2026

09:00 am - 5:00 pm

Friday, 24.07.2026

09:00 am - 3:00 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Sufficient places are still free.
Don't wait too long to book.
Fully booked.
Training is guaranteed to take place
Booking number: 34972
€ 2.490,- plus VAT.
€ 2,963.10 incl. VAT.
Details
4 days attendance seminar and final exam
Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Booking number: 34972
€ 2.490,- plus VAT.
€ 2,963.10 incl. VAT.
Details
4 days attendance seminar and final exam
Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Book later
You are welcome to make a non-binding advance reservation.
No suitable date?
You are welcome to be notified by e-mail as soon as new dates are released.
Also bookable as in-house training
demand-oriented adaptations possible
on-site or live online for multiple employees
save time and traveling expenses
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