Certified Contract & Claim Manager

The Superscout for companies

This course is held in German.
Contracts are rarely perfect - as Oliver Hart (MIT) made clear in his fundamental contribution to contract theory (Nobel Prize in Economics 2016). After the contract has been concluded, there are often different interpretations, especially when it comes to the question of which services are part of the contract and which are not (in-scope/on-scope question). Additional services require change requests, which make projects such as Toll Collect, the Elbphilharmonie concert hall or Berlin Airport either expensive or successful - depending on the perspective. Effective claim management is indispensable in today's world, especially in view of current delivery bottlenecks and price increases. This intensive course teaches the basics of contract law, introduces different types of contracts and provides confidence in making and defending claims. In addition, skills for confident contract negotiations in unclear legal situations are taught. The aim is to minimize legal risks and manage contracts successfully.

Contents

Basics of contract law

  • Basics of contract law.
  • Contract drafting.
  • International Law (Civil Law/Common Law).

Contract types

  • Contracts for work and services.
  • Supply and service contracts.
  • Framework agreements.
  • Quality assurance agreement.
  • Order data processing.
  • Service contracts.

Negotiation training and claim management

  • Interpreting ambiguous contracts.
  • demands for additional services.
  • Defending against unjustified claims.
  • Differences between the contract and the real world.
  • Learn how to negotiate professionally in workshops.

Learning environment

In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.

Your benefit

  • Security in dealing with claims, even in ambiguous contractual situations.
  • Ability to analyze ambiguous contract texts in a structured manner.
  • Skills for conducting structured and professional negotiations.
  • Proactive identification and prevention of risks through basic legal knowledge.
  • Informed decisions on the creation or avoidance of contracts.

Methods

Short lectures and presentations, concrete case studies and practical design tips, workshops.

Recommended for

Specialists and managers who actively shape contracts and want to expand their knowledge of contract management and claim management. Employees who support legal project management within the company.

Final examination

The final written examination is provided after the training in the individual learning environment. It consists of a project or case study that must be completed independently. A certificate is issued and sent after successful correction.

Open Badges - Show what you can do digitally too.

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Further recommendations for "Certified Contract & Claim Manager"

Seminar evaluation for "Certified Contract & Claim Manager"

4.6 from 5
with 17 ratings
training content:
4.6
Content comprehensibility:
4.8
Practical relevance:
4.2
Trainer expertise:
4.9
Participant orientation:
4.6
Method variety:
4.4
On-site training together
Booking number
34972
€ 2.490,- plus VAT
4 days present ...
in 4 locations
with certificate
4 Events
German
Events
Train several employees internally
Pricing upon request
  • Customized training courses according to your needs
  • Directly at your premises or online
  • Cost advantage from 5 participants
  • We contact you within 24 hours (Mon-Fri)
4 days attendance seminar and final exam
In-person or Online
with certificate

Start dates and details

  Select time period
0 events
02.09.2025
Hamburg
Booking number: 34972
€ 2.490,- plus VAT.
€ 2,963.10 incl. VAT.
Venue
Best Western Plus Hotel Böttcherhof
Best Western Plus Hotel Böttcherhof
Wöhlerstr. 2, 22113 Hamburg
Room rate: € 123,55 plus VAT.
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Days & Times
4 days attendance seminar and final exam

Tuesday, 02.09.2025

09:00 am - 5:00 pm

Wednesday, 03.09.2025

09:00 am - 5:00 pm

Thursday, 04.09.2025

09:00 am - 5:00 pm

Friday, 05.09.2025

09:00 am - 3:00 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.
25.11.2025
Frankfurt a. M.
Booking number: 34972
€ 2.490,- plus VAT.
€ 2,963.10 incl. VAT.
Venue
relexa hotel Frankfurt/Main
relexa hotel Frankfurt/Main
Mertonviertel / Lurgiallee 2, 60439 Frankfurt a. M.
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Days & Times
4 days attendance seminar and final exam

Tuesday, 25.11.2025

09:00 am - 5:00 pm

Wednesday, 26.11.2025

09:00 am - 5:00 pm

Thursday, 27.11.2025

09:00 am - 5:00 pm

Friday, 28.11.2025

09:00 am - 3:00 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.
10.03.2026
Düsseldorf/Kaarst
Booking number: 34972
€ 2.490,- plus VAT.
€ 2,963.10 incl. VAT.
Venue
Mercure Hotel Düsseldorf
Mercure Hotel Düsseldorf
Königsberger Straße 20, 41564 Düsseldorf/Kaarst
Room rate: € 109,29 plus VAT.
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Days & Times
4 days attendance seminar and final exam

Tuesday, 10.03.2026

09:00 am - 5:00 pm

Wednesday, 11.03.2026

09:00 am - 5:00 pm

Thursday, 12.03.2026

09:00 am - 5:00 pm

Friday, 13.03.2026

09:00 am - 3:00 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.
21.07.2026
Berlin
Booking number: 34972
€ 2.490,- plus VAT.
€ 2,963.10 incl. VAT.
Venue
Adina Hotel Berlin Checkpoint Charlie
Adina Hotel Berlin Checkpoint Charlie
Krausenstraße 35-36, 10117 Berlin
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Days & Times
4 days attendance seminar and final exam

Tuesday, 21.07.2026

09:00 am - 5:00 pm

Wednesday, 22.07.2026

09:00 am - 5:00 pm

Thursday, 23.07.2026

09:00 am - 5:00 pm

Friday, 24.07.2026

09:00 am - 3:00 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.
Sufficient places are still free.
Don't wait too long to book.
Fully booked.
Training is guaranteed to take place
Booking number: 34972
€ 2.490,- plus VAT.
€ 2,963.10 incl. VAT.
Details
4 days attendance seminar and final exam
Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.
Booking number: 34972
€ 2.490,- plus VAT.
€ 2,963.10 incl. VAT.
Details
4 days attendance seminar and final exam
Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.
Book later
You are welcome to make a non-binding advance reservation.
No suitable date?
You are welcome to be notified by e-mail as soon as new dates are released.
Also bookable as in-house training
demand-oriented adaptations possible
on-site or live online for multiple employees
save time and traveling expenses
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