Distance learning course in agile quality management
Applying Scrum, Kanban, and Design Thinking in Practice – Ensuring Quality
The distance learning course in Agile Quality Management has been reviewed and approved by the State Central Office for Distance Learning (ZFU) in Cologne under number 7574426.
Author: Gabriela Zimmermann
- History and development Quality assurance and quality management (QM)
- The principles of QM according to ISO 9001:2015
- The responsibility of management in QM
- Processes in QM
- Implementation, actively controlling and evaluating quality
- Non-compliance and corrective actions
- Integrated management systems
- QM and compliance, risk management, sustainability and data protection
Author: Ulrike Margit Wahl
- The agile manifesto, the agile funnel
- Manifesto for agile quality management
- Agile methods in QM - Design Thinking, Scrum, Kanban and Kaizen
- Seven success factors on the way to agile QM
- Goals and advantages of agile QM
- Opportunities for change in culture, role and leadership?
- Limits of agile QM
- Similarities and differences between agile and classic QM
- Outlook on how agile QM can break up standardized thinking
Author: Susanne Petersen
- Job, role and reality - concepts and blind spots
- The contemporary approach: the "social" role at work
- Roll phases and altitude: starting, doing and ending job
- Areas of strength and tension in your role
- Role clarification: understanding, avoiding and utilizing tension and conflicts
- Impulses, ideas, role models from the new world of work
- Skillfully juggling roles
Author: Ulrike Margit Wahl
- On the way to customer and business focus: Start with Why, 5 Why, Kaizen, Makigami
- Understanding customer needs with use cases, story mapping and personas
- Living responsibility and commitment: Error culture, psychological safety, Start Smart Canvas and much more.
- Networked working: WeQ, celebrate successes, visualization, Kanban board, Dark Horse
- Early testing and fast learning: prototyping, kill your darlings, ...
- Meaningful key figures and the relevance of their impact
- Build quality expertise in all areas, streamline management
- Stacey matrix as a compass and all tools at a glance
Author: Clemens Rehbein
- Why do we need processes?
- Bureaucracy and regulatory frenzy, process types, role and function
- How standards came about, Harmonized / High Level Structure
- Achieving business goals sustainably
- Setting up process landscapes for the agile environment
- Assessing organizations through audits
- The evaluation of results
- Determine the right measures
- Effectiveness and lessons learned
- People as actors and producers in everyday working life:
Behavior, motivation, information processing and the human decision-making model - Neurocognitive skills: critical thinking, problem-solving skills
- Neurobiological skills: stress management, self-regulation
- Psycho-emotional skills: Empathy, commitment and motivational skills
- Social skills: communication, criticism and humor
- Media and procedural skills
- Interdisciplinary thinking: Innovation, error culture, value management
Author: Clemens Rehbein
- External and internal quality: a basic attitude
- The function of an agile quality department in practice
- Quick Response Quality Control (QRQC) - An agile method of quality improvement
- Supplier development
- Rolling out global management systems
- Key figure systems
- Store Floor Management
- Pragmatic portfolio boards
- Agile management of customer satisfaction
- Advanced Course: "Key Roles in Agile Quality Management"
- Final Reflection and Action Plan
Flexible continuing education—anytime, anywhere.
- 18 months of access:No time pressure—you set the pace.
- Print & digital:Learn flexibly with your printed and digital learning materials.
- Optional online seminars: Expandyour knowledge live with experts.
Your all-inclusive package – guided from start to finish
- Get started right away: Access all course content online as soon as the course begins. We’ll mail your printed study materials to you.
- Always supported: e-mail, interactive quizzes, and regularly updated content.
- Learn together: Join the learning community to ask questions and join study groups.
Your benefit
- Fundamentals and Principles of Agile Quality Management.
- Prerequisites and roles for implementing agile quality management.
- SCRUM, Design Thinking, Kanban, Kaizen: Agile Methods for Practical Application in Agile Quality Management.
- Practical examples of applying agile approaches in day-to-day quality management work.
- Optimized processes through improved collaboration, greater flexibility, and shorter development cycles.
Certificate available:
Complete your online course with the "certified agile " e-exam. You can find all the details in the " certified agile " online course (41104).
Tools
Recommended for
- Quality management professionals (managers, coordinators, staff) who wish to expand their knowledge specifically in agile quality management
- Project/process managers with some experience in quality management
- career changers who want to implement agile quality management
Distance learning with Haufe Akademie:
Flexible further education ‐ when and where you want!
Haufe Akademie's distance learning courses offer you maximum flexibility for your professional development. They include self-study phases with modern e-learning elements and thus guarantee your learning success.
Distance learning with Haufe Akademie:
Flexible further education ‐ when and where you want!
Flexible: You learn independently of time and place
Practice-oriented: Comprehensive knowledge, prepared for you with practical relevance
Up to date: The content in your personal online learning environment is updated on an ongoing basis.
Success confirmed: A certificate of attendance and a badge confirm your participation and the high quality of the course content
Individual: On request, we can extend the access time to all course content free of charge.
41100
- Customized training courses
- Direct application in practice
- Efficient use of time and resources
Additional recommendations for the “Online Course in Agile Quality Management”
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Start dates and details
Partial payments are possible for this training event .
You will receive the first partial invoice on the start date and the subsequent invoices every 4 weeks.
1st partial invoice:
€596.67 plus VAT
€710.04 including VAT
2nd Partial invoice:
€596.67 plus VAT.
€710.04 including VAT.
3. Partial invoice:
€596.67 plus VAT.
€710.04 including VAT.
Flexible start
Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00
Partial payments are possible for this training event .
You will receive the first partial invoice on the start date and the subsequent invoices every 4 weeks.
1st partial invoice:
€596.67 plus VAT
€710.04 including VAT
2nd Partial invoice:
€596.67 plus VAT.
€710.04 including VAT.
3. Partial invoice:
€596.67 plus VAT.
€710.04 including VAT.
Flexible start
Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00
Partial payments are possible for this training event .
You will receive the first partial invoice on the start date and the subsequent invoices every 4 weeks.
1st partial invoice:
€596.67 plus VAT
€710.04 including VAT
2nd Partial invoice:
€596.67 plus VAT.
€710.04 including VAT.
3. Partial invoice:
€596.67 plus VAT.
€710.04 including VAT.
Flexible start
Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00
Partial payments are possible for this training event .
You will receive the first partial invoice on the start date and the subsequent invoices every 4 weeks.
1st partial invoice:
€596.67 plus VAT
€710.04 including VAT
2nd Partial invoice:
€596.67 plus VAT.
€710.04 including VAT.
3. Partial invoice:
€596.67 plus VAT.
€710.04 including VAT.
Flexible start
Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00
Partial payments are possible for this training event .
You will receive the first partial invoice on the start date and the subsequent invoices every 4 weeks.
1st partial invoice:
€596.67 plus VAT
€710.04 including VAT
2nd Partial invoice:
€596.67 plus VAT.
€710.04 including VAT.
3. Partial invoice:
€596.67 plus VAT.
€710.04 including VAT.
Flexible start
Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00
Partial payments are possible for this training event .
You will receive the first partial invoice on the start date and the subsequent invoices every 4 weeks.
1st partial invoice:
€596.67 plus VAT
€710.04 including VAT
2nd Partial invoice:
€596.67 plus VAT.
€710.04 including VAT.
3. Partial invoice:
€596.67 plus VAT.
€710.04 including VAT.
Flexible start
Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00
Partial payments are possible for this training event .
You will receive the first partial invoice on the start date and the subsequent invoices every 4 weeks.
1st partial invoice:
€596.67 plus VAT
€710.04 including VAT
2nd Partial invoice:
€596.67 plus VAT.
€710.04 including VAT.
3. Partial invoice:
€596.67 plus VAT.
€710.04 including VAT.
Flexible start
Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00
Partial payments are possible for this training event .
You will receive the first partial invoice on the start date and the subsequent invoices every 4 weeks.
1st partial invoice:
€596.67 plus VAT
€710.04 including VAT
2nd Partial invoice:
€596.67 plus VAT.
€710.04 including VAT.
3. Partial invoice:
€596.67 plus VAT.
€710.04 including VAT.
Flexible start
Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00
Partial payments are possible for this training event .
You will receive the first partial invoice on the start date and the subsequent invoices every 4 weeks.
1st partial invoice:
€596.67 plus VAT
€710.04 including VAT
2nd Partial invoice:
€596.67 plus VAT.
€710.04 including VAT.
3. Partial invoice:
€596.67 plus VAT.
€710.04 including VAT.
Flexible start
Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00
Partial payments are possible for this training event .
You will receive the first partial invoice on the start date and the subsequent invoices every 4 weeks.
1st partial invoice:
€596.67 plus VAT
€710.04 including VAT
2nd Partial invoice:
€596.67 plus VAT.
€710.04 including VAT.
3. Partial invoice:
€596.67 plus VAT.
€710.04 including VAT.
Flexible start
Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00
Partial payments are possible for this training event .
You will receive the first partial invoice on the start date and the subsequent invoices every 4 weeks.
1st partial invoice:
€596.67 plus VAT
€710.04 including VAT
2nd Partial invoice:
€596.67 plus VAT.
€710.04 including VAT.
3. Partial invoice:
€596.67 plus VAT.
€710.04 including VAT.
Flexible start
Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00
Training is guaranteed to take placePartial payments are possible for this training event .
You will receive the first partial invoice on the start date and the subsequent invoices every 4 weeks.
1st partial invoice:
€596.67 plus VAT
€710.04 including VAT
2nd Partial invoice:
€596.67 plus VAT.
€710.04 including VAT.
3. Partial invoice:
€596.67 plus VAT.
€710.04 including VAT.
Flexible start
Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00
Partial payments are possible for this training event .
You will receive the first partial invoice on the start date and the subsequent invoices every 4 weeks.
1st partial invoice:
€596.67 plus VAT
€710.04 including VAT
2nd Partial invoice:
€596.67 plus VAT.
€710.04 including VAT.
3. Partial invoice:
€596.67 plus VAT.
€710.04 including VAT.
Flexible start
Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00
FAQ about the Agile Quality Management distance learning course
The distance learning course teaches you how agile principles such as Scrum or Kanban can be integrated into existing quality management systems. You will learn how to use agile methods to make processes more flexible and efficient.
Agile quality management enables a faster response to changes, promotes continuous improvement and increases customer satisfaction through iterative processes and regular feedback.
The course offers strategies for introducing agile methods in the team, including training concepts and change management techniques to overcome resistance and promote acceptance.
You will learn how to use tools such as Jira or Trello and find out how techniques such as user stories, retrospectives and daily stand-ups can be applied in quality management.
The course shows how you can define and use KPIs (Key Performance Indicators) to evaluate and continuously improve the success of agile quality management measures.
You will receive a guide for the transition, including the identification of pilot projects, stakeholder management and the gradual introduction of agile practices.
Quality management is changing due to increasing demands for flexibility, customer focus, and continuous improvement. Companies are looking for skilled workers who can combine traditional QM approaches with agile methods to increase efficiency, customer value, and adaptability. Those who systematically expand these skills are better positioned to master current challenges and position themselves as valuable specialists in the job market or within their own organization. A distance learning course offers a flexible way to continue your education online at home or on the go.
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Experience the benefits of online training from the comfort of your own home. Our online formats meet the highest quality standards and are in no way inferior to face-to-face events in terms of practical relevance. Learn together live online in interactive groups or digitally at a time of your choice.
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