Distance learning course in agile quality management

Applying Scrum, Kanban, and Design Thinking in Practice – Ensuring Quality

Correspondence course
This distance learning course is held in German.
This online course shows you how to make quality processes faster, more flexible, and more customer-focused. You’ll learn how to enhance traditional ISO 9001-compliant QM systems with agile methods like Scrum or Kanban, set up feedback loops and quality gates, and effectively apply root cause analysis techniques such as the 5 Whys. You’ll discover how to manage the continuous improvement process in your daily work, introduce agile approaches within your team, and professionally handle resistance. You’ll complete the course online, use printed study materials as needed, and deepen your knowledge in two online seminars. This will help you develop the skills to confidently manage quality even in dynamic project environments.

The distance learning course in Agile Quality Management has been reviewed and approved by the State Central Office for Distance Learning (ZFU) in Cologne under number 7574426.

Module
Introduction to quality management
Introduction to quality management

Author: Gabriela Zimmermann

  • History and Development of Quality Management (QM)
  • Principles of Quality Management According to ISO 9001:2015
  • Management Responsibility in Quality Management
  • Actively Manage and Evaluate Processes
  • Quality Management and Compliance, Risk Management, and Sustainability
Module
Agile vs. classic quality management
Agile vs. classic quality management

Author: Ulrike Margit Wahl

  • The Agile Manifesto and Its Principles
  • Agile Methods in Quality Management: Design Thinking, Scrum, Kanban
  • Seven Success Factors for Agile Quality Management
  • Opportunities and Limitations of Agile Quality Management
  • Similarities and Differences Compared to Traditional Approaches
Module
Relevant roles in agile quality management
Relevant roles in agile quality management

Author: Susanne Petersen

  • Understanding Roles in Quality Management: Differences Between Job Title, Role, and Everyday Reality in the Workplace
  • Focus on the “Social” Role: Contemporary Role Models in the Modern Workplace
  • Areas of Tension and Conflict: Recognizing, Understanding, and Constructively Utilizing Role Conflicts
  • Be flexible: confidently juggle multiple roles and handle transitions professionally
Module
Toolbox for agile quality management
Toolbox for agile quality management

Author: Ulrike Margit Wahl

  • Practical Tools: 5 Whys, Kaizen, Use Case, Storymapping
  • Responsibility and Commitment: A Culture of Learning from Mistakes and Psychological Safety
  • Collaborative Work: Kanban Board, Prototyping, Visualization
  • Meaningful Key Performance Indicators and Their Impact
Module
Process management
Process management

Author: Clemens Rehbein

  • Types of Processes and Their Role in the Company
  • Designing Process Landscapes for Agile Environments
  • Assessing organizations through audits
  • Define measures and evaluate their effectiveness
Module
Focus on people
Focus on people
  • People in Everyday Quality Management: Understanding Behavior, Motivation, and Decision-Making Processes
  • Cognitive and Neurobiological Skills: Effectively Applying Critical Thinking, Problem Solving, and Stress Management
  • Social and Psycho-Emotional Skills: Strengthening Empathy, Communication, and Engagement in a Team Context
  • Interdisciplinary Thinking: A Culture of Error, Innovation, and Value Management as Success Factors in Agile Quality Management
Module
Inspiration from practice
Inspiration from practice

Author: Clemens Rehbein

  • Quality Inside and Out: Core Principles and the Role of an Agile Quality Department in Day-to-Day Operations
  • Agile Methods in Practice: QRQC, Shop Floor Management, and Pragmatic Portfolio Boards in Action
  • Global Systems & Key Metrics: Successfully Rolling Out Management Systems and Managing Them with Meaningful KPIs
  • Focus on Suppliers & Customers: Supplier Development and Agile Management of Customer Satisfaction
Online seminars
2 online seminars included
2 online seminars included
  • In-Depth Session:Forward Roll—Agile GM and Me (120 min.)
  • In-Depth Study: Final Reflection and Action Planning (120 min.)

Flexible continuing education—anytime, anywhere.

  • 18 months of access:No time pressure—you set the pace. 
  • Print & digital:Learn flexibly with your printed and digital learning materials. 
  • Optional online seminars: Expandyour knowledge live with experts. 

Your all-inclusive package – guided from start to finish

  • Get started right away: Access all course content online as soon as the course begins. We’ll mail your printed study materials to you.  
  • Always supported: e-mail, interactive quizzes, and regularly updated content.  
  • Learn together: Join the learning community to ask questions and join study groups.  

Your benefit

  • Fundamentals and Principles of Agile Quality Management. 
  • Prerequisites and roles for implementing agile quality management. 
  • Scrum, Design Thinking, Kanban, Kaizen: Agile Methods for Practical Application in Agile Quality Management. 
  • Practical examples of applying agile approaches in day-to-day quality management work. 
  • ​Optimized processes through better collaboration, greater flexibility, and shorter development cycles. 

Certificate available:

Complete your online course with the "certified agile " e-exam. You can find all the details in the " certified agile " online course (41104).

Tools

The following third-party tools can be used in the event:

Recommended for

  • Quality management professionals (managers, coordinators, staff) who wish to expand their knowledge specifically in agile quality management 
  • Project/process managers with some experience in quality management 
  • career changers who want to implement agile quality management 

Distance learning with Haufe Akademie:
Flexible further education ‐ when and where you want!

Haufe Akademie's distance learning courses offer you maximum flexibility for your professional development. They include self-study phases with modern e-learning elements and thus guarantee your learning success.

Distance learning with Haufe Akademie:
Flexible further education ‐ when and where you want!

Flexible: You learn independently of time and place

Practice-oriented: Comprehensive knowledge, prepared for you with practical relevance

Up to date: The content in your personal online learning environment is updated on an ongoing basis.

Success confirmed: A certificate of attendance and a badge confirm your participation and the high quality of the course content

Individual: On request, we can extend the access time to all course content free of charge.

Open Badges - Show what you can do digitally too.

Open Badges are recognized, digital certificates of participation. These verifiable credentials are the current standard for integration in career networks such as LinkedIn.

With them, you digitally demonstrate the competences you possess. After successful completion, you will receive an Open Badge from us.

Read more
Digital learning for individuals
Booking number
41100
€ 1.790,- plus VAT
approx. 80 hours
Online
10 Events
German
Available for 18 months
Start dates
Train several employees
Price upon request
approx. 80 hours
Online
Appointment scheduled on an individual basis
  • Customized training courses
  • Direct application in practice
  • Efficient use of time and resources
100% non-binding inquiry
Feedback within 24 hours
Or schedule an appointment and get personalized advice

This training is available as part of course:

Distance learning course certified agile quality manager:in

This distance learning course is also available with a certificate!

Additional recommendations for the “Online Course in Agile Quality Management”

Start dates and details

  Select time period
0 events
15.07.2026
Booking number: 41100
€ 1.790,- plus VAT.
€ 2,130.10 incl. VAT.
Plan course
approx. 80 hours

Partial payments are possible for this training event .

You will receive the first partial invoice on the start date and the subsequent invoices every 4 weeks.

1st partial invoice:
€596.67 plus VAT
€710.04 including VAT
2nd Partial invoice:
€596.67 plus VAT.
€710.04 including VAT.
3. Partial invoice:
€596.67 plus VAT.
€710.04 including VAT.

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

15.08.2026
Booking number: 41100
€ 1.790,- plus VAT.
€ 2,130.10 incl. VAT.
Plan course
approx. 80 hours

Partial payments are possible for this training event .

You will receive the first partial invoice on the start date and the subsequent invoices every 4 weeks.

1st partial invoice:
€596.67 plus VAT
€710.04 including VAT
2nd Partial invoice:
€596.67 plus VAT.
€710.04 including VAT.
3. Partial invoice:
€596.67 plus VAT.
€710.04 including VAT.

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

15.09.2026
Booking number: 41100
€ 1.790,- plus VAT.
€ 2,130.10 incl. VAT.
Plan course
approx. 80 hours

Partial payments are possible for this training event .

You will receive the first partial invoice on the start date and the subsequent invoices every 4 weeks.

1st partial invoice:
€596.67 plus VAT
€710.04 including VAT
2nd Partial invoice:
€596.67 plus VAT.
€710.04 including VAT.
3. Partial invoice:
€596.67 plus VAT.
€710.04 including VAT.

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

01.10.2026
Booking number: 41100
€ 1.790,- plus VAT.
€ 2,130.10 incl. VAT.
Plan course
approx. 80 hours

Partial payments are possible for this training event .

You will receive the first partial invoice on the start date and the subsequent invoices every 4 weeks.

1st partial invoice:
€596.67 plus VAT
€710.04 including VAT
2nd Partial invoice:
€596.67 plus VAT.
€710.04 including VAT.
3. Partial invoice:
€596.67 plus VAT.
€710.04 including VAT.

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

15.10.2026
Booking number: 41100
€ 1.790,- plus VAT.
€ 2,130.10 incl. VAT.
Plan course
approx. 80 hours

Partial payments are possible for this training event .

You will receive the first partial invoice on the start date and the subsequent invoices every 4 weeks.

1st partial invoice:
€596.67 plus VAT
€710.04 including VAT
2nd Partial invoice:
€596.67 plus VAT.
€710.04 including VAT.
3. Partial invoice:
€596.67 plus VAT.
€710.04 including VAT.

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

15.11.2026
Booking number: 41100
€ 1.790,- plus VAT.
€ 2,130.10 incl. VAT.
Plan course
approx. 80 hours

Partial payments are possible for this training event .

You will receive the first partial invoice on the start date and the subsequent invoices every 4 weeks.

1st partial invoice:
€596.67 plus VAT
€710.04 including VAT
2nd Partial invoice:
€596.67 plus VAT.
€710.04 including VAT.
3. Partial invoice:
€596.67 plus VAT.
€710.04 including VAT.

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

15.12.2026
Booking number: 41100
€ 1.790,- plus VAT.
€ 2,130.10 incl. VAT.
Plan course
approx. 80 hours

Partial payments are possible for this training event .

You will receive the first partial invoice on the start date and the subsequent invoices every 4 weeks.

1st partial invoice:
€596.67 plus VAT
€710.04 including VAT
2nd Partial invoice:
€596.67 plus VAT.
€710.04 including VAT.
3. Partial invoice:
€596.67 plus VAT.
€710.04 including VAT.

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

15.01.2027
Booking number: 41100
€ 1.790,- plus VAT.
€ 2,130.10 incl. VAT.
Plan course
approx. 80 hours

Partial payments are possible for this training event .

You will receive the first partial invoice on the start date and the subsequent invoices every 4 weeks.

1st partial invoice:
€596.67 plus VAT
€710.04 including VAT
2nd Partial invoice:
€596.67 plus VAT.
€710.04 including VAT.
3. Partial invoice:
€596.67 plus VAT.
€710.04 including VAT.

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

15.02.2027
Booking number: 41100
€ 1.790,- plus VAT.
€ 2,130.10 incl. VAT.
Plan course
approx. 80 hours

Partial payments are possible for this training event .

You will receive the first partial invoice on the start date and the subsequent invoices every 4 weeks.

1st partial invoice:
€596.67 plus VAT
€710.04 including VAT
2nd Partial invoice:
€596.67 plus VAT.
€710.04 including VAT.
3. Partial invoice:
€596.67 plus VAT.
€710.04 including VAT.

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

15.03.2027
Booking number: 41100
€ 1.790,- plus VAT.
€ 2,130.10 incl. VAT.
Plan course
approx. 80 hours

Partial payments are possible for this training event .

You will receive the first partial invoice on the start date and the subsequent invoices every 4 weeks.

1st partial invoice:
€596.67 plus VAT
€710.04 including VAT
2nd Partial invoice:
€596.67 plus VAT.
€710.04 including VAT.
3. Partial invoice:
€596.67 plus VAT.
€710.04 including VAT.

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

Sufficient places are still free.
Don't wait too long to book.
Fully booked.
Training is guaranteed to take place
Booking number: 41100
€ 1.790,- plus VAT.
€ 2,130.10 incl. VAT.
Plan course
approx. 80 hours

Partial payments are possible for this training event .

You will receive the first partial invoice on the start date and the subsequent invoices every 4 weeks.

1st partial invoice:
€596.67 plus VAT
€710.04 including VAT
2nd Partial invoice:
€596.67 plus VAT.
€710.04 including VAT.
3. Partial invoice:
€596.67 plus VAT.
€710.04 including VAT.

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

Booking number: 41100
€ 1.790,- plus VAT.
€ 2,130.10 incl. VAT.
Plan course
approx. 80 hours

Partial payments are possible for this training event .

You will receive the first partial invoice on the start date and the subsequent invoices every 4 weeks.

1st partial invoice:
€596.67 plus VAT
€710.04 including VAT
2nd Partial invoice:
€596.67 plus VAT.
€710.04 including VAT.
3. Partial invoice:
€596.67 plus VAT.
€710.04 including VAT.

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

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FAQ about the Agile Quality Management distance learning course

The distance learning course teaches you how agile principles such as Scrum or Kanban can be integrated into existing quality management systems. You will learn how to use agile methods to make processes more flexible and efficient. 

Agile quality management enables a faster response to changes, promotes continuous improvement and increases customer satisfaction through iterative processes and regular feedback.
 

The course offers strategies for introducing agile methods in the team, including training concepts and change management techniques to overcome resistance and promote acceptance.
 

You will learn how to use tools such as Jira or Trello and find out how techniques such as user stories, retrospectives and daily stand-ups can be applied in quality management.

The course shows how you can define and use KPIs (Key Performance Indicators) to evaluate and continuously improve the success of agile quality management measures.
 

You will receive a guide for the transition, including the identification of pilot projects, stakeholder management and the gradual introduction of agile practices.
 

Quality management is changing due to increasing demands for flexibility, customer focus, and continuous improvement. Companies are looking for skilled workers who can combine traditional QM approaches with agile methods to increase efficiency, customer value, and adaptability. Those who systematically expand these skills are better positioned to master current challenges and position themselves as valuable specialists in the job market or within their own organization. A distance learning course offers a flexible way to continue your education online at home or on the go.

Please note: We use third-party tools for selected events. Personal data of the participant will be passed on to them for the implementation of the training offer. You can find more information in our privacy policy.

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