Power workshop: Conflict resolution through mediation methods

Conflicts arise in many professional situations, such as in teams, projects, or discussions with customers. This training you how to better analyze conflict situations and deal with them in a structured manner. You will gain insights into conversation techniques and approaches that support constructive clarification. This will enable you to recognize conflicts earlier and address them in a more targeted manner.

Mediation is a structured process for resolving conflicts between multiple parties. A neutral person helps the parties involved to present their points of view and develop joint solutions. The training you which basic principles of mediation can be relevant for conversations in everyday working life. This gives you a better understanding of this conflict resolution process.

Many of the approaches training in training originate from mediation and constructive conflict management concepts. These approaches were originally developed to facilitate structured mediation between parties in conflict. The training insights into these methods and demonstrates how they can be applied to professional communication situations.

The training the basics and methods of mediation, but does not replace a full mediator training course. You will gain insights into key principles and conversation techniques for conflict resolution. This will enable you to use individual methods in your everyday working life without being a trained mediator yourself.

No special prior knowledge training generally required to participate in this training . The training at people who want to expand their conflict management skills. You will learn about basic conflict resolution concepts and practical communication techniques. This makes the training for participants without prior training in mediation.