Contents
Strategy & basics
- Discover the possibilities: What can you achieve with data?
- Get to know the components of the value creation process.
- Develop a structured approach for data-based decisions.
The structured data process
- Introduction to the CRISP-DM model as a proven roadmap for successful projects.
Collect data: Source, structure & quality
- Identify relevant sources and assess their quality.
- Recognize bias early on - why it occurs and how to avoid it.
- Exercise: Analyze sample data for biases.
Types of data analysis
- The four stages of analysis.
- Be careful with the "average" - interpret figures correctly!
- Select the appropriate diagram for your question.
- Exercise: Develop meaningful visualizations and work with a dashboard.
Communication: Visualization & storytelling
- Avoid misleading representations through clear visualizations.
- Tell compelling stories with your data results.
Ethical handling of data
- Consider aspects such as fairness, bias and data protection (GDPR & EU AI Act).
Summary & action plan
- Develop concrete steps for integrating data-based approaches into your everyday work with the help of a guided exercise.
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.
After training you can:
- Independently plan and implement the first steps of the proven CRISP-DM process.
- Identify relevant data sources and evaluate their quality.
- Recognize and avoid bias.
- Create meaningful diagrams and perform visual analyses.
- Communicate clearly with "data storytelling" - in the team or in front of stakeholders.
- Consider ethical aspects of data protection (GDPR).
Methods
Presentations alternate with group work, interactive exercises and practical workshop sessions. Thanks to the mix of theory, discussions and direct application, you will acquire in-depth knowledge that can be used immediately.
This training is aimed at:
- Employees without prior technical knowledge who want to make their work more data-based.
- Specialists from areas such as marketing, controlling or HR who regularly work with reports/data.
- Managers/project managers who want to better understand or manage data-driven discussions.
No technical knowledge is required! The focus is on understandable concepts and practical applications for everyday work.
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Start dates and details

Wednesday, 04.03.2026
09:00 am - 5:00 pm
Thursday, 05.03.2026
08:30 am - 12:30 pm
Tuesday, 12.05.2026
09:00 am - 5:00 pm
Wednesday, 13.05.2026
08:30 am - 12:30 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.

Tuesday, 28.07.2026
09:00 am - 5:00 pm
Wednesday, 29.07.2026
08:30 am - 12:30 pm
Monday, 02.11.2026
09:00 am - 5:00 pm
Tuesday, 03.11.2026
08:30 am - 12:30 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.

Thursday, 04.02.2027
09:00 am - 5:00 pm
Friday, 05.02.2027
08:30 am - 12:30 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.