training
This training is held in German.
In this training, you will learn how to design, negotiate, conclude and then manage service contracts economically. Which key figures are important? What does a reasonable price-performance ratio look like? What is legally permissible and what guarantees that you will receive a reasonable service and avoid costly liability traps? With many practical and contractual examples, you will gain sound knowledge in addition to the theoretical basics.
Contents
Further training according to MaBV
Legal principles and pitfalls
- Standards/guidelines for the awarding of contracts; rules for the transfer of services to contractors, operator responsibility, liability risks, legal consequences.
Outsourcing, tendering of facility services
- Overview of operator models, procedure for outsourcing.
- Assessment of the economic efficiency of outsourcing.
- Type, structure of the invitation to tender, timetable.
Optimization and design of facility service contracts
- Types of contracts, assess contracts with confidence.
- Exploit contractual leeway.
- Contract contents, typical contract clauses (including acceptance regulations, monitoring services, audits, price models, remuneration regulations, securities).
- Example of contract optimization.
How do I behave in the event of problems? How to assert your rights
- Procedure in the event of: delay, poor performance, non-performance, etc.
- Enforce rights: including supplementary performance, withdrawal, termination.
Managing service providers
- Design the implementation phase correctly and use it for potential improvements.
- Documentation/reporting for optimal management; controlling of service providers in terms of price/quality.
Practical examples and contract excerpts
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this qualification measure after you have registered.
Your benefit
In this basic seminar you will learn,
- how to proceed when tendering and awarding facility services and assess the cost-effectiveness of the services.
- how to assess and optimize facility service contracts. This allows you to design your contracts in a more cost- and benefit-oriented manner and make targeted use of contractual leeway.
- what legal standards, guidelines and stumbling blocks there are and how you can avoid costly liability traps.
- how to manage service providers more effectively.
Methods
Trainer input, case studies and best practice examples, checklists, discussion, exchange of experience.
Recommended for
For participants who want to learn the basics: Specialists and managers from facility and building management, property and portfolio management, facility managers (from the technical and commercial sector) as well as from private, municipal or church companies; property and asset managers, real estate managers from rental and condominium management.
Further recommendations for "Designing, negotiating and monitoring service contracts"
Attendees comments
"I really liked the practical examples and very good communication of relevant content. All the training content is important for my day-to-day work."
Lukas Schumacher
Participants live online training, DLR
"Very practical examples that made this otherwise dry topic entertaining. What I took away was that we need to scrutinize the use of subcontractors more closely and draft contract components with the respective partner."
Tobias Pecnik
Live online training participants, CS Parts Logistics
"Very good training, great lecturer, interesting team members."
Carsten Kelle
Mast-Jägermeister
Seminar evaluation for "Drafting, negotiating and monitoring service contracts"
4.5 from 5
with 130 ratings
training content:
4.3
Content comprehensibility:
4.4
Practical relevance:
4.2
Trainer expertise:
4.9
Participant orientation:
4.8
Method variety:
4.4
On-site training together
Booking number
7494
7494
€ 740,-
plus VAT
1 day
in 2 locations
2 Events
German
Joint online training
Start dates and details
15.07.2025
Live-Online
Booking number:
33436
€ 740,- plus VAT.
€ 880.60 incl. VAT.
Course
zoom
Days & Times
1 day
Tuesday, 15.07.2025
09:00 am - 5:00 pm
14.11.2025
Munich
Booking number:
7494
€ 740,- plus VAT.
€ 880.60 incl. VAT.
Days & Times
1 day
Friday, 14.11.2025
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
23.01.2026
Live-Online
Booking number:
33436
€ 740,- plus VAT.
€ 880.60 incl. VAT.
Course
zoom
Days & Times
1 day
Friday, 23.01.2026
09:00 am - 5:00 pm
21.04.2026
Dortmund
Booking number:
7494
€ 740,- plus VAT.
€ 880.60 incl. VAT.
Days & Times
1 day
Tuesday, 21.04.2026
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
24.07.2026
Live-Online
Booking number:
33436
€ 740,- plus VAT.
€ 880.60 incl. VAT.
Course
zoom
Days & Times
1 day
Friday, 24.07.2026
09:00 am - 5:00 pm
Training is guaranteed to take place
Booking number:
7494
€ 740,- plus VAT.
€ 880.60 incl. VAT.
Details
1 day
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Booking number:
33436
€ 740,- plus VAT.
€ 880.60 incl. VAT.
Details
1 day
No suitable date?
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