Drafting, negotiating and monitoring service contracts
From maintenance contracts to the awarding of service packages
Contents
Legal principles and pitfalls
- Standards/guidelines for the awarding of contracts; rules for the transfer of services to contractors, operator responsibility, liability risks, legal consequences.
Outsourcing, tendering of facility services
- Overview of operator models, procedure for outsourcing.
- Assessment of the economic efficiency of outsourcing.
- Type, structure of the invitation to tender, timetable.
Optimization and design of facility service contracts
- Types of contracts, assess contracts with confidence.
- Exploit contractual leeway.
- Contract contents, typical contract clauses (including acceptance regulations, monitoring services, audits, price models, remuneration regulations, securities).
- Example of contract optimization.
How do I deal with problems? How to assert your rights
- Procedure in the event of: delay, poor performance, non-performance, etc.
- Enforce rights: including supplementary performance, withdrawal, termination.
Managing service providers
- Design the implementation phase correctly and use it for potential improvements.
- Documentation/reporting for optimal management; controlling of service providers in terms of price/quality.
Practical examples and contract excerpts
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.
Your benefit
In this basic seminar you will learn ...
- how you proceed when tendering and awarding facility services and assess the cost-effectiveness of the services.
- how to assess and optimize facility service contracts. This will enable you to design your contracts in a more cost and benefit-oriented way and make targeted use of contractual leeway.
- what legal standards, guidelines and stumbling blocks there are and how you can avoid costly liability traps.
- how to manage service providers more effectively.
Further training in accordance with MabV.
Methods
Trainer input, case studies and best practice examples, checklists, discussion, exchange of experience.
Recommended for
For attendees who want to learn the basics: Specialists and managers from facility and building management, property and portfolio management, facility managers (from the technical and commercial sector) as well as from private, municipal or church companies; property and asset managers, real estate managers from rental and condominium management.
7494
- Customized training courses
- Direct application in practice
- Efficient use of time and resources
Further recommendations for "Designing, negotiating and monitoring service contracts"
You might also be interested in:
Start dates and details
Tuesday, 21.04.2026
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Friday, 24.07.2026
09:00 am - 5:00 pm
Wednesday, 21.10.2026
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Monday, 01.02.2027
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
FAQs: Frequently Asked Questions About training "Drafting, Negotiating, and Monitoring training
It is important to have a clear understanding of the legal framework, economic context, and typical contract terms. In training , you training what matters most when drafting service contracts and how to structure them so that they are both practical and robust. This will enable you to define services more clearly, assess risks more effectively, and make more informed decisions in your day-to-day work.
A systematic approach to outsourcing is essential, from defining objectives to structuring the request for proposals. This training you how to structure requests for proposals effectively, develop a realistic timeline, and better evaluate the financial aspects of a contract award. This will help you establish a stronger foundation for selecting suitable service providers reduce ambiguities even before the contract is signed.
This is often because prices can only be meaningfully evaluated when the scope of services, quality expectations, and contractual logic are considered together. In training which key metrics are important and how to assess the cost-effectiveness of services in a more nuanced way. This will enable you to better compare quotes and identify whether a seemingly low price might lead to problems or additional costs down the line.
It is particularly important to identify legal standards, guidelines, and common pitfalls early on. In training the pitfalls associated with the outsourcing of services, operator liability, and liability risks. This will enable you to review contracts and processes more carefully and avoid costly mistakes.
You can only make an informed decision by considering operational models, cost-effectiveness, and organizational implications together. This training you how to approach outsourcing systematically and which criteria are essential for making a sound decision. This will help you better assess whether outsourcing is truly practical and cost-effective in your situation.
The key is not just to focus on the price, but also to pay attention to contract clauses, room for maneuver, and future options for managing the agreement. This training you assess typical contract terms with greater confidence and make strategic use of your negotiating leverage. This will enable you to negotiate more balanced contracts and lay the groundwork for a reliable partnership.
In situations like these, what you need most is clarity about your options and how to apply them correctly. In training how to handle delays, poor performance, or non-performance, and what rights you have in these cases. This will give you the confidence to tackle problems in a structured way and assert your interests more effectively.
