Contents
Basics & milestones
- Agile milestones: the Agile Manifesto, Design Thinking, Kanban, Scrum.
- The seven principles in the Manifesto for Agile QM, from customer interaction to people-centricity.
- Classic versus agile QM.
Seven steps to agile QM - a guide
- Practical tips for your success factors on the way to agile QM.
- Guide to the seven steps to agile QM.
- Insights into the toolbox to understand real needs.
- Special features of the new role of:the quality management officer.
- "Planning has had its day" Outlook on bold ideas in modern QM.
Practical tips & toolbox
- Strong Why and Why QM, strategy and vision belong closely together.
- Creating value and avoiding waste.
- User stories and personas, the power of images.
- Feedback and error culture, celebrating successes, lessons learned.
- Iterative approach, prototyping.
- Meaningful key figures, OKR (Objectives and Key Results).
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.
Your benefit
- You understand the differences and overlaps between ISO 9001 and Agile QM.
- You can rethink QM and develop innovative solutions for your organization.
- You will be able to take a critical look at existing tools and identify open, concrete fields of action and directly reuse them.
- You know the necessary framework conditions for QM to develop its full potential.
- You have a guide with seven steps on the way to agile QM.
You will receive the specialist book by the trainer and author "Toolbox Agile Quality Management" with 81 tools and 3 case studies, which will provide you with valuable practical tips and support you in your day-to-day work in the long term.
Methods
Refreshing mix of input, interaction and self-reflection. Work on your individual practical cases. Space for discussion and networking.
Processing a case study from the book "Toolbox Agile Quality Management": A manager who trained as a strengths coach and the impact this had on her Q-Team.
Recommended for
Specialists and managers from the QM department, quality officers, QM staff units and interested employees who are enthusiastic about QM; no prior knowledge is required.
Further recommendations for "Agile quality management - the practical workshop"
Attendees comments
"I particularly liked the very good trainer. She was motivating and very supportive."

Seminar evaluation for "Agile quality management - the practical workshop"







Start dates and details
Monday, 22.09.2025
09:00 am - 5:00 pm
Tuesday, 23.09.2025
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Thursday, 13.11.2025
09:00 am - 5:00 pm
Friday, 14.11.2025
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Monday, 23.02.2026
09:00 am - 5:00 pm
Tuesday, 24.02.2026
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.