Communication training | E-learning

Methods for constructive cooperation

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This e-learning is held in English and German.

Knowing and applying the right communication methods is crucial for a good working atmosphere and constructive cooperation. The following communication training offers you an insight into the most important background and methods so that you are aware of the subtleties of communication both professionally and privately and can react appropriately. In this e-learning you will find excerpts from the best digital communication training courses from the Haufe Akademie compiled.

Learning objectives

After this e-learning you can ...

explain the sender-receiver model and the iceberg model.
explain the four-ears model and analyze situations accordingly.
Better understanding of communication processes.
four factors that significantly influence your perception and that of your counterpart.
explain two basic principles of verbal and non-verbal communication.
explain what feedback is and what added value it provides.
develop logical and comprehensible arguments and build them up in a structured way.
Apply methods of active listening.
establish a common understanding by paraphrasing.
direct a conversation by asking questions.
explain the storytelling method and know what added value it has for you personally.
structure a presentation or consultation in a structured and creative way.

Recommended for

Anyone who wants to learn the basic principles of communication in order to improve their communication both professionally and privately.

More than 100 courses in one subscription

€ 39,- / Month
plus VAT

Online

On demand

German | English

Contingents of 50 learners or more

Pricing upon request

Online

On demand

German | English

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Please note: We use third-party tools for selected events. Personal data of the participant will be passed on to them for the implementation of the training offer. You can find more information in our privacy policy.

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