Distance learning course in process management
From process analysis to quality management
3.9
The distance learning course "Process Management" has been tested and approved by the State Central Agency for Distance Learning (ZFU) in Cologne under the number 7387321.
Author: Dr. Karl Hermann Fuchs
- Process management in the company.
- Basics of process management.
- Process management as a system.
- The people behind the process (e.g. process owners, process users).
- The engine of process management.
Author: Thorsten Reichert
- Needs assessment and needs survey.
- Persons involved in the process.
- Determination of process results, targets and measurements.
- Derivation and measurement of target achievement.
- Methods of process recording (e.g. workshop, workplace inspection).
Author: Petra Becker-Horn
- Requirements for process documentation.
- Forms of process documentation.
- Process role vs. organizational role.
- Scope of the processes.
- Creation and maintenance of a company manual.
- Standards and other regulations for processes.
Author: Thomas Stegner
- Goals and tasks of process analysis.
- Definition of the process requirements.
- Identification of process deficiencies.
- Diagnostic procedures for process analysis (e.g. throughput analysis, process cost analysis).
- Derivation of measures for process optimization.
Author: Thorsten Reichert
- Tasks and planning of the process introduction.
- Creating optimal framework conditions.
- Professional information and training.
- Support/coaching of those involved in the process.
- Possible scenarios for process implementation.
Author: Dr. Stephan Back
- Tasks and objectives for the process owner.
- Changing requirements - adapting processes.
- Process performance - measurement, assessment, presentation.
- Identify, agree and effectively implement improvement measures.
- Ensuring the long-term success of processes.
Author: Clemens Rehbein
- From process to process landscape.
- assess organizations through audits.
- Evaluation of results - combining audit and key figures.
- Identify the right measures.
- Change management.
- Documentation control - versioning and release management.
- Agile methods
- Using artificial intelligence in everyday work
- Conflict management
- Structured and targeted moderation
Module: Creativity techniques incl. optional online training
Exam (optional) with certificate
You can complete the distance learning course with an e-exam. The prerequisite for this is completion of the Process Management distance learning course. The e-exam takes place online at a time of your choice . If you book the distance learning course and the e-exam at the same time, you will receive a 30% discount on the e-exam. You can find more information about the exam at "Distance learning course certified process manager".
In your personal online learning environment , all learning content will be available to you online from the start of the distance learning course. You will also find interactive learning assessments and other additional content for your course, as well as the opportunity to exchange ideas with other course participants. The materials are updated regularly and are available to you without restriction for 12 months. We are happy to offer you a free extension of 6 months if required.
- You have practical and sound knowledge to successfully introduce process management into the organization and anchor it sustainably.
- You are familiar with process management methods and tools to comprehensively identify, document, analyze and measure processes.
- You recognize potential for improvement in your processes and implement them in order to increase the efficiency of the processes.
Dr. Karl Hermann Fuchs
You will receive helpful learning tips via your online learning environment as soon as you book.
You will have access to all learning elements at the start of the distance learning course.
You will receive all learning units in printed form seven days later.
- newcomers and career changers who want to acquire a solid knowledge of process management.
- Process, project and quality managers as well as specialists and managers who would like to refresh, expand or consolidate their theoretical and practical knowledge.
Haufe Akademie's distance learning courses offer you maximum flexibility for your professional development. They include self-study phases with modern e-learning elements and thus guarantee your learning success.
Your benefits at a glance:
Flexible: You learn independently of time and place
Practice-oriented: Comprehensive knowledge, prepared for you with practical relevance
Up to date: The content in your personal online learning environment is updated on an ongoing basis.
Success confirmed: A certificate of attendance and a badge confirm your participation and the high quality of the course content
Individual: On request, we can extend the access time to all course content free of charge.
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- Customized training courses
- Direct application in practice
- Efficient use of time and resources
Further recommendations for "Distance learning course in process management"
Ratings and feedback from our participants
Start dates and details
Partial payments are possible for this training event .
You'll receive the first partial invoice on the start date, and subsequent invoices every 4 weeks.
1st partial invoice:
€730.00 plus VAT
€868.70 including VAT
2nd Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT
3. Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT
Flexible start
Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00
Partial payments are possible for this training event .
You'll receive the first partial invoice on the start date, and subsequent invoices every 4 weeks.
1st partial invoice:
€730.00 plus VAT
€868.70 including VAT
2nd Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT
3. Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT
Flexible start
Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00
Partial payments are possible for this training event .
You'll receive the first partial invoice on the start date, and subsequent invoices every 4 weeks.
1st partial invoice:
€730.00 plus VAT
€868.70 including VAT
2nd Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT
3. Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT
Flexible start
Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00
Partial payments are possible for this training event .
You'll receive the first partial invoice on the start date, and subsequent invoices every 4 weeks.
1st partial invoice:
€730.00 plus VAT
€868.70 including VAT
2nd Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT
3. Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT
Flexible start
Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00
Partial payments are possible for this training event .
You'll receive the first partial invoice on the start date, and subsequent invoices every 4 weeks.
1st partial invoice:
€730.00 plus VAT
€868.70 including VAT
2nd Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT
3. Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT
Flexible start
Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00
Partial payments are possible for this training event .
You'll receive the first partial invoice on the start date, and subsequent invoices every 4 weeks.
1st partial invoice:
€730.00 plus VAT
€868.70 including VAT
2nd Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT
3. Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT
Flexible start
Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00
Partial payments are possible for this training event .
You'll receive the first partial invoice on the start date, and subsequent invoices every 4 weeks.
1st partial invoice:
€730.00 plus VAT
€868.70 including VAT
2nd Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT
3. Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT
Flexible start
Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00
Partial payments are possible for this training event .
You'll receive the first partial invoice on the start date, and subsequent invoices every 4 weeks.
1st partial invoice:
€730.00 plus VAT
€868.70 including VAT
2nd Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT
3. Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT
Flexible start
Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00
Training is guaranteed to take placePartial payments are possible for this training event .
You'll receive the first partial invoice on the start date, and subsequent invoices every 4 weeks.
1st partial invoice:
€730.00 plus VAT
€868.70 including VAT
2nd Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT
3. Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT
Flexible start
Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00
Partial payments are possible for this training event .
You'll receive the first partial invoice on the start date, and subsequent invoices every 4 weeks.
1st partial invoice:
€730.00 plus VAT
€868.70 including VAT
2nd Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT
3. Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT
Flexible start
Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00
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FAQs About the Process Management Distance Learning Course
Companies are under constant pressure to operate more efficiently, reduce costs, and improve the quality of their services at the same time. Professional process management provides transparency into existing workflows and helps systematically analyze, optimize, and sustainably manage processes. This distance learning course teaches practical methods for improving business processes in a targeted manner and embedding them in the company for the long term.
Optimization begins with a structured analysis of existing workflows. Only after processes have been documented, key metrics collected, and weaknesses identified can appropriate improvement measures be developed. This distance learning course teaches proven methods for process analysis, process documentation, and process optimization, enabling participants to systematically identify opportunities for improvement and successfully implement them.
Process managers ensure that business processes run efficiently, transparently, and with a focus on the customer. Their responsibilities include analyzing and documenting processes, developing optimization measures, implementing new procedures, and continuously monitoring process quality. In addition, they coordinate various departments and support change processes to ensure that improvements are permanently established within the company.
Companies are constantly changing due to new technologies, market demands, or regulatory requirements. For this reason, processes must also be regularly reviewed and adapted. Continuous process management ensures that improvements have a lasting impact and that processes can respond flexibly to new requirements. This distance learning course shows how processes can be sustainably developed and managed using appropriate metrics.
Specialists and managers, in particular, need continuing education that can be flexibly integrated into their daily work lives. Distance learning allows participants to work through course material at any time and from any location, and to apply the knowledge they’ve gained directly to current challenges within the company. Supplementary e-learning modules, application exercises, interactive quizzes, and a digital learning community support long-term learning success and facilitate the transfer of knowledge to real-world practice.
New processes only deliver their benefits if they are accepted and embraced by employees. That is why communication, training, and change management are key components of successful process management. This distance learning course teaches how to professionally implement new processes, support change, and embed improvements in the company for the long term. This helps build acceptance, reduce resistance, and implement change projects more successfully.
About us - The Haufe Akademie
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Whether on site, live online or in-house - our customised solutions, our claim to the highest level of consulting expertise and training tailored to your needs simplify the acquisition of skills for the working world of the future and sustainably facilitate professional development.
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Experience the benefits of online training from the comfort of your own home. Our online formats meet the highest quality standards and are in no way inferior to face-to-face events in terms of practical relevance. Learn together live online in interactive groups or digitally at a time of your choice.
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