Contents
- Contemporary writing style. Trends in correspondence.
- Management around e-mails. e-mail.
- Use of ChatGPT for composing e-mails.
- Legal certainty of e-mails.
Pivots of the e-mail
- Precise subject lines.
- Straightforward text beginning.
- Transparent main section.
- Charismatic text conclusion.
Appreciative style
- Salutation and greeting - development trends.
- Short language allowed?!
- I, you, we, you - observe etiquette.
- Politeness with the subjunctive?
- Simple or easy language?
- Can ChatGPT write appreciative emails?
Correct correspondence
- Note number spellings according to DIN, spelling of abbreviations.
- Use punctuation for better reading (comma, short dash; ...)
- Use special characters, pictograms, images, ...
- Comply with new layout rules.
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.
Your benefit
You learn how to ...
- in a contemporary and professional manner,
- express yourself informatively and precisely,
- write in a reader-oriented and appreciative way,
- wrote correct e-mails in every respect,
- ChatGPT into your text work.
Methods
Demonstration and discussion of the topic using examples (trainer input), correction exercises, formulation exercises, testing of ChatGPT (please make sure you have access to ChatGPT in advance if you want to actively participate in the exercises), checklists.
Recommended for
Specialists and managers who want to optimize their e-mail in the following directions: greater commitment, more appreciation and a contemporary e-mail.
Further recommendations for "Writing emails - Informative, correct and appreciative"
Attendees comments
"This training makes it easy to listen. I really enjoyed the all-round support and was able to take a lot of input with me."

Seminar evaluation for "Writing e-mails - informative, correct and appreciative"







30525
Start dates and details

Friday, 19.09.2025
09:00 am - 5:00 pm
Monday, 03.11.2025
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.

Thursday, 18.12.2025
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.