Contents
E-Mail-Netiquette
- Contemporary writing style. Trends in correspondence.
- Email management. E-mail netiquette.
- Use of ChatGPT for composing e-mails.
- Legal certainty of e-mails
The linchpins of e-mail
- Precise subject lines.
- Straightforward text beginning.
- Transparent main section.
- Charismatic text conclusion.
Appreciative style
- Salutation and greeting - development trends.
- Short language allowed?!
- I, you, we, you - observe etiquette.
- Politeness with the subjunctive?
- Simple or plain language?
- Can ChatGPT write appreciative emails?
Correct correspondence
- Note number spellings according to DIN, spelling of abbreviations.
- Use punctuation for better reading (comma, short dash; ...)
- Use special characters, pictograms, images, ...
- Comply with new layout rules.
Learning environment
Once you have registered, you will find useful information, downloads and extra services relating to this training course in your online learning environment.
Your benefit
You will learn how to
- in a contemporary and professional manner,
- express themselves informatively and precisely,
- write in a reader-oriented and appreciative way,
- write e-mails that are correct in every respect,
- ChatGPT into your text work.
Methods
Demonstration and discussion of the topic using examples (trainer input), correction exercises, formulation exercises, testing of ChatGPT (please make sure you have access to ChatGPT in advance if you want to actively participate in the exercises), checklists.
Recommended for
Specialists and managers who want to optimize their e-mail correspondence in the following directions: greater commitment, more appreciation and a contemporary e-mail style.
Further recommendations for "Writing emails - Informative, correct and appreciative"
Seminar evaluation for "Writing e-mails - informative, correct and appreciative"







30525
Start dates and details
Monday, 30.06.2025
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.

Friday, 19.09.2025
09:00 am - 5:00 pm
Monday, 03.11.2025
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.

Thursday, 18.12.2025
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.