Writing emails - informative, correct and appreciative

Linguistic trends in e-mail correspondence - also using ChatGPT

This training is held in German.
It is not uncommon for emails to be sent with content that is difficult to understand and not very appreciative. What may still be okay within the team is not a good business card when presenting yourself to the outside world. In this training, you will learn how to optimize the style of your emails and at the same time make a convincing impression with correct text. Reduce your flood of e-mails by sending authoritative and comprehensible e-mails. You will also learn about the possibilities and limitations of using ChatGPT to create emails.

Contents

Further training in accordance with AI Regulation Art. 4 for the obligation to provide evidence of AI competence

E-Mail-Netiquette

  • Contemporary writing style. Trends in correspondence.
  • Email management. E-mail netiquette.
  • Use of ChatGPT for composing e-mails.
  • Legal certainty of e-mails

The linchpins of e-mail

  • Precise subject lines.
  • Straightforward text beginning.
  • Transparent main section.
  • Charismatic text conclusion.

Appreciative style

  • Salutation and greeting - development trends.
  • Short language allowed?!
  • I, you, we, you - observe etiquette.
  • Politeness with the subjunctive?
  • Simple or plain language?
  • Can ChatGPT write appreciative emails?

Correct correspondence

  • Note number spellings according to DIN, spelling of abbreviations.
  • Use punctuation for better reading (comma, short dash; ...)
  • Use special characters, pictograms, images, ...
  • Comply with new layout rules.

Learning environment

Once you have registered, you will find useful information, downloads and extra services relating to this training course in your online learning environment.

Your benefit

You will learn how to

  • in a contemporary and professional manner,
  • express themselves informatively and precisely,
  • write in a reader-oriented and appreciative way,
  • write e-mails that are correct in every respect,
  • ChatGPT into your text work.

Methods

Demonstration and discussion of the topic using examples (trainer input), correction exercises, formulation exercises, testing of ChatGPT (please make sure you have access to ChatGPT in advance if you want to actively participate in the exercises), checklists.

The following third-party tool can be used in the event:

Recommended for

Specialists and managers who want to optimize their e-mail correspondence in the following directions: greater commitment, more appreciation and a contemporary e-mail style.  

Open Badges - Show what you can do digitally too.

Open Badges are recognized, digital certificates of participation. These verifiable credentials are the current standard for integration in career networks such as LinkedIn.

With them, you digitally demonstrate the competences you possess. After successful completion, you will receive an Open Badge from us.

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Further recommendations for "Writing emails - Informative, correct and appreciative"

Seminar evaluation for "Writing e-mails - informative, correct and appreciative"

4.6 from 5
with 49 ratings
training content:
4.5
Content comprehensibility:
4.7
Practical relevance:
4.5
Trainer expertise:
4.9
Participant orientation:
4.6
Method variety:
4.5
View into the product

Here you can get impressions of the training as well as information about the training topic.

On-site training together
Booking number
30525
€ 890,- plus VAT
1 day
in 2 locations
2 Events
German
In-person trainings
Joint online training
Booking number
33723
€ 890,- plus VAT
1 day
Online
2 Events
German
Live online events
Train several employees internally
Pricing upon request
  • Customized training courses according to your needs
  • Directly at your premises or online
  • Cost advantage from 5 participants
  • We contact you within 24 hours (Mon-Fri)
1 day
In-person or Online

Start dates and details

  Select time period
0 events
30.06.2025
Hamburg
Booking number: 30525
€ 890,- plus VAT.
€ 1,059.10 incl. VAT.
Venue
Arcotel Rubin
Arcotel Rubin
Steindamm 63, 20099 Hamburg
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
1 day
Limited number of participants

Monday, 30.06.2025

09:00 am - 5:00 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
19.09.2025
Live-Online
Booking number: 33723
€ 890,- plus VAT.
€ 1,059.10 incl. VAT.
Course
zoom
zoom
Technical notes
We use various software to conduct our online events.
Days & Times
1 day
Limited number of participants

Friday, 19.09.2025

09:00 am - 5:00 pm

03.11.2025
Frankfurt a. M./Eschborn
Booking number: 30525
€ 890,- plus VAT.
€ 1,059.10 incl. VAT.
Venue
Best Western Plus iO Hotel
Best Western Plus iO Hotel
Graf-Zeppelin-Straße 2, 65824 Frankfurt a. M./Eschborn
Room rate: € 103,54 plus VAT.
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
1 day
Limited number of participants

Monday, 03.11.2025

09:00 am - 5:00 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
18.12.2025
Live-Online
Booking number: 33723
€ 890,- plus VAT.
€ 1,059.10 incl. VAT.
Course
zoom
zoom
Technical notes
We use various software to conduct our online events.
Days & Times
1 day
Limited number of participants

Thursday, 18.12.2025

09:00 am - 5:00 pm

Sufficient places are still free.
Don't wait too long to book.
Fully booked.
Training is guaranteed to take place
Booking number: 30525
€ 890,- plus VAT.
€ 1,059.10 incl. VAT.
Details
1 day
Limited number of participants
Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Booking number: 33723
€ 890,- plus VAT.
€ 1,059.10 incl. VAT.
Details
1 day
Limited number of participants
Book later
You are welcome to make a non-binding advance reservation.
No suitable date?
You are welcome to be notified by e-mail as soon as new dates are released.
Also bookable as in-house training
demand-oriented adaptations possible
on-site or live online for multiple employees
save time and traveling expenses
Please note: We use third-party tools for selected events. Personal data of the participant will be passed on to them for the implementation of the training offer. You can find more information in our privacy policy.

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