Contents
Facing changes in the company positively
- My role as a senior assistant.
- Actively shaping the climate for change.
- Adapt tasks, competencies and goals to changing conditions.
Actively shaping cooperation in the generation mix
- Understanding Generation Y and utilizing their strengths.
- Contributing your own strengths - dealing constructively with weaknesses.
- Collegial support.
Tips and tools for the office of the future
- The flood of e-mails under control.
- Paperless happiness with One Note, Teams and co.
- Ensure the flow of information even over long distances.
Personal development
- Maintaining performance: Dealing with stress.
- Self-motivation: Incentives for new tasks.
- Job crafting: focus on your own development.
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this qualification measure after you have registered.
Your benefit
- You reflect on your work situation and your assistance environment.
- They are technically up to date and can also master the tasks at hand digitally over long distances.
- You strengthen your role as a competent contact person for superiors and colleagues.
- You will learn methods for supporting others in their development within the company.
Please bring a company laptop with you to the training . This will allow you to try out functions and make optimizations on site.
Methods
Trainer input, case/best practice examples, exercises, discussion, exchange of experiences.
Recommended for
Employees from the secretarial and assistance departments who have many years of professional experience.
Attendees comments
"Very good organization, very good training and very good trainer!"

Seminar evaluation for "The senior assistant"







9397
32171
Start dates and details
Thursday, 11.09.2025
09:00 am - 5:00 pm
Friday, 12.09.2025
09:00 am - 5:00 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.

Wednesday, 26.11.2025
09:00 am - 5:00 pm
Thursday, 27.11.2025
09:00 am - 5:00 pm
Thursday, 26.02.2026
09:00 am - 5:00 pm
Friday, 27.02.2026
09:00 am - 5:00 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.