Contents
Facing changes in the company positively
- My role as a senior assistant.
- Actively shaping the climate for change.
- Adapt tasks, competencies and goals to changing conditions.
Actively shaping cooperation in the generation mix
- Understanding Generation Y and utilizing their strengths.
- Contributing your own strengths - dealing constructively with weaknesses.
- Collegial support.
Tips and tools for the office of the future
- The e-mail under control.
- Paperless happiness with OneNote, Teams and co.
- Ensure the flow of information even over long distances.
Personal development
- Maintaining performance: Dealing with stress.
- Self-motivation: Incentives for new tasks.
- Job crafting: focus on your own development.
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.
Your benefit
- Reflection on the current work situation and the assistance environment.
- Keeping technical skills up to date in order to master tasks efficiently, even digitally and across distances.
- Strengthening the role as a competent contact person for superiors and colleagues.
- Get to know effective methods to support others in their development within the company.
A company laptop is required for the training in order to try out functions directly on site and make optimizations.
Methods
Trainer input, case/best practice examples, exercises, discussion, exchange of experiences.
Recommended for
employees from the secretariat and assistance who have many years of professional experience.
Attendees comments
"Very good organization, very good training and very good trainer!"

"Very good organization, very good training and very good trainer!"

Seminar evaluation for "The senior assistant"







9397
Start dates and details
Thursday, 11.09.2025
09:00 am - 5:00 pm
Friday, 12.09.2025
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.

Wednesday, 26.11.2025
09:00 am - 5:00 pm
Thursday, 27.11.2025
09:00 am - 5:00 pm
Thursday, 26.02.2026
09:00 am - 5:00 pm
Friday, 27.02.2026
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.

Monday, 20.04.2026
09:00 am - 5:00 pm
Tuesday, 21.04.2026
09:00 am - 5:00 pm
Wednesday, 08.07.2026
09:00 am - 5:00 pm
Thursday, 09.07.2026
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.