The senior assistant

New impulses for experienced office managers

This training is held in German.
You already have a lot of experience and know your assistance environment inside out. But today's corporate landscape is constantly changing: Old superiors leave, new (young) superiors arrive, but they are constantly on the move. Suddenly you are responsible for a team at several locations. This requires you to be highly flexible and constantly develop new skills. Take advantage of the creative freedom of your position and find your own job crafting so that you stay healthy and your workplace is fit for the future.

Contents

Facing changes in the company positively

  • My role as a senior assistant.
  • Actively shaping the climate for change.
  • Adapt tasks, competencies and goals to changing conditions.

Actively shaping cooperation in the generation mix

  • Understanding Generation Y and utilizing their strengths.
  • Contributing your own strengths - dealing constructively with weaknesses.
  • Collegial support.

Tips and tools for the office of the future

  • The flood of e-mails under control.
  • Paperless happiness with One Note, Teams and co.
  • Ensure the flow of information even over long distances.

Personal development

  • Maintaining performance: Dealing with stress.
  • Self-motivation: Incentives for new tasks.
  • Job crafting: focus on your own development.

Learning environment

In your online learning environment, you will find useful information, downloads and extra services for this qualification measure after you have registered.

Your benefit

  • You reflect on your work situation and your assistance environment.
  • They are technically up to date and can also master the tasks at hand digitally over long distances.
  • You strengthen your role as a competent contact person for superiors and colleagues.
  • You will learn methods for supporting others in their development within the company.

Please bring a company laptop with you to the training . This will allow you to try out functions and make optimizations on site.

Methods

Trainer input, case/best practice examples, exercises, discussion, exchange of experiences.

Recommended for

Employees from the secretarial and assistance departments who have many years of professional experience.

Open Badges - Show what you can do digitally too.

Open Badges are recognized, digital certificates of participation. These verifiable credentials are the current standard for integration in career networks such as LinkedIn.

With them, you digitally demonstrate the competences you possess. After successful completion, you will receive an Open Badge from us.

Read more

Attendees comments

"Very good organization, very good training and very good trainer!"

Antje Jürgens
TenneT TSO GmbH

Seminar evaluation for "The senior assistant"

4.7 from 5
with 174 reviews
training content:
4.6
Content comprehensibility:
4.8
Practical relevance:
4.5
Trainer expertise:
4.9
Participant orientation:
4.8
Method variety:
4.8
On-site training together
Booking number
9397
€ 1.540,- plus VAT
2 days
in 2 locations
2 Events
German
In-person trainings
Joint online training
Booking number
32171
€ 1.540,- plus VAT
2 days
Online
on 26.11.2025
German
Live online events
Train several employees internally
Pricing upon request
  • Customized training courses according to your needs
  • Directly at your premises or online
  • Cost advantage from 5 participants
  • We contact you within 24 hours (Mon-Fri)
2 days
In-person or Online

Start dates and details

  Select time period
0 events
11.09.2025
Cologne
Booking number: 9397
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Venue
PULLMAN Cologne
Helenenstraße 14, 50667 Cologne
Room rate: € 172,33 plus VAT.
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
2 days
Limited number of participants

Thursday, 11.09.2025

09:00 am - 5:00 pm

Friday, 12.09.2025

09:00 am - 5:00 pm

Fee includes

The participation fee includes

  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.

The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.

26.11.2025
Live-Online
Booking number: 32171
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Course
zoom
zoom
Technical notes
We use various software to conduct our online events.
Days & Times
2 days
Limited number of participants

Wednesday, 26.11.2025

09:00 am - 5:00 pm

Thursday, 27.11.2025

09:00 am - 5:00 pm

26.02.2026
Munich
Booking number: 9397
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Venue
Adina Apartment Hotel München
Adina Apartment Hotel Munich
Atelierstr. 22, 81671 Munich
Room rate: € 148,39 plus VAT.
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
2 days
Limited number of participants

Thursday, 26.02.2026

09:00 am - 5:00 pm

Friday, 27.02.2026

09:00 am - 5:00 pm

Fee includes

The participation fee includes

  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.

The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.

Sufficient places are still free.
Don't wait too long to book.
Fully booked.
Training is guaranteed to take place
Booking number: 9397
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Details
2 days
Limited number of participants
Fee includes

The participation fee includes

  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.

The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.

Booking number: 32171
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Details
2 days
Limited number of participants
Book later
You are welcome to make a non-binding advance reservation.
No suitable date?
You are welcome to be notified by e-mail as soon as new dates are released.
Also bookable as in-house training
demand-oriented adaptations possible
on-site or live online for multiple employees
save time and traveling expenses
Please note: We use third-party tools for selected events. Personal data of the participant will be passed on to them for the implementation of the training offer. You can find more information in our privacy policy.

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