training
This training is held in German.
The aim of IT controlling is to create transparency in order to identify cost drivers in the IT department. Meaningful IT KPIs, which make what is happening in the company visible, serve as the basis for business decisions, strategic development and efficient management of the IT department. Managers understand the language of key figures. Therefore, the "right" key performance indicators (KPIs) can significantly support targeted communication with management decision-makers.
Contents
Introduction of IT key figures
- Benefits and objectives of IT key figures.
- Pitfalls of IT key figures.
- SMART principle: Specific, Measurable, Achievable, Realistic, and Timely.
- Strategy and IT key figures.
Categorization of IT key figures
- Strategic IT KPIs versus operational IT KPIs.
- Leading indicators versus lagging indicators: definition and differences.
Coordination and communication with management
- Break down corporate goals into IT.
- Deriving the IT strategy from the overall strategy.
- Coordinated approach to developing key figures and deriving KPIs.
Case study: Field-tested set of IT key performance indicators (KPIs)
- Categorization in: Financials, Operational, Market/Customer, Development.
- Meaningfulness and interpretation of the key figures.
- Allocation of IT KPIs to strategic and operational leading and lagging indicators.
Implementation of IT key figures
- Assignment to responsible persons.
- Possible data sources for IT key figures.
- Display options of a KPI set.
- Top 10 IT KPIs.
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this qualification measure after you have registered.
Your benefit
- You will learn what requirements are placed on target-oriented IT key figures.
- You will get an overview of different categories of IT key figures.
- You will learn how to translate strategic and operational IT goals into key figures and make them measurable.
- You will receive a set of best practice KPIs that have proven their worth in managing IT performance.
- You benefit from the experience of two trainer with several years of professional experience in IT, management and IT controlling.
Methods
Interactive presentation, case study, group work.
The following third-party tool can be used in the event:
Recommended for
IT controlling managers, IT controllers, IT directors, IT managers, managing directors, CFOs and CIOs. A basic understanding of business as well as basic knowledge of IT and IT controlling is required.
Further recommendations for "IT Key Figures for Controlling and Management"
Seminar evaluation for "IT key figures for controlling and management"
4.3 from 5
with 36 ratings
training content:
4.4
Content comprehensibility:
4.4
Practical relevance:
4
Trainer expertise:
4.6
Participant orientation:
4.5
Method variety:
4.3
Joint online training
Start dates and details
26.09.2025
Live-Online
Booking number:
33987
€ 790,- plus VAT.
€ 940.10 incl. VAT.
Course
zoom
Days & Times
1 day
max. 8 participants
Friday, 26.09.2025
09:00 am - 5:00 pm
20.02.2026
Live-Online
Booking number:
33987
€ 790,- plus VAT.
€ 940.10 incl. VAT.
Course
zoom
Days & Times
1 day
max. 8 participants
Friday, 20.02.2026
09:00 am - 5:00 pm
Training is guaranteed to take place
Booking number:
33987
€ 790,- plus VAT.
€ 940.10 incl. VAT.
Details
1 day
max. 8 participants
Booking number:
33987
€ 790,- plus VAT.
€ 940.10 incl. VAT.
Details
1 day
max. 8 participants
No suitable date?
You are welcome to be notified by e-mail as soon as new dates are released.
Please note: We use third-party tools for selected events. Personal data of the participant will be passed on to them for the implementation of the training offer. You can find more information in our privacy policy.
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