Training
New
This training is held in German.
Small and large annoyances are the order of the day, especially in the everyday life of an assistant, from unclear work assignments, difficult colleagues or demanding superiors to hectic deadlines - but the annoyance is over now. In this training course, you will learn to recognize the real triggers of anger, stand up for your own needs, transform your stress into positive energy and react with confidence. Our expert has developed an easy-to-implement method for dealing constructively with everyday anger situations and communicating it calmly. Put an end to frustration - get to know the anti-annoyance formula and start a more relaxed working day now!
Contents
Module 1: What is "anger" anyway: basics, origins, causes
Be aware of emotions and develop anger awareness:
- Identify physical and emotional anger signals.
- What exactly is anger and why does it arise?
- Is anger really only negative?
- What's behind the trouble?
Common anger strategies:
- How do people typically deal with anger and what strategy do you use yourself?
Check and communicate causes of anger:
- The anti-annoyance formula: filter - clarify - free.
- Using the anger filter: when is it worth getting angry?
- Exploring the desire for anger: Behind every anger is a desire or a need.
- Communicating your own ideas - calmly and without anger: practical formulations and exercises will help you.
Module 2: Recognizing personal anger patterns and preventing anger
Sometimes anger stays with us longer than we would like. In the second module of the seminar, we look at typical anger patterns that can block us again and again. You will learn to recognize, understand and actively break through these patterns.
Getting to know typical anger patterns: There are anger patterns that keep us stuck in angry situations. If we know these, we can free ourselves from our anger.
- Focus: seeing your own position and that of others
- Measure: standing up for your own interests
- Eye level: why do we judge and condemn?
- Debt: what do we expect from others and from ourselves?
- Self-esteem: how would we like to be seen?
Prevent trouble
- Practical tips and techniques to avoid trouble in everyday working life
Application to your own occasions of anger
- You will learn to identify your own anger patterns and recognize them in your everyday life.
- In practical exercises, you will review your own position based on the anger patterns and decide on a new, calm way of dealing with the anger situation.
- Exchange and feedback help you to consolidate your findings and tailor them to your personal life situation.
Important note: The training is divided into two days of 4 hours each
Learning environment
Once you have registered, you will find useful information, downloads and extra services relating to this training course in your online learning environment.
Your benefit
- You will become more aware of your own anger and how you can deal with it more constructively.
- You explore your personal anger strategies, anger triggers and reaction patterns.
- You will learn an easy-to-use 3-step method that will enable you to deal with any anger situation more calmly in your professional and private life.
- You will learn how to communicate your concerns and goals calmly and without annoyance.
- You will learn how to free yourself from stuck anger situations.
- You will learn how you can help others in dealing with angry situations.
- They prevent stress and conflicts by dealing competently with angry situations.
- You will get annoyed less often, for less time and less intensely and therefore become more and more relaxed.
- Stress, frustration, disputes and conflicts are noticeably reduced.
Methods
Interactive development of the content in the team, self-awareness and self-reflection, working in the room, application to your own examples, numerous exercise sequences in groups of two with individual feedback, discussion and exchange of experiences in the group, between the modules you apply the process steps you have learned.
Recommended for
All assistants and team leaders who want to deal with angry situations more calmly and contribute to anger-free cooperation.
Joint online training
Start dates and details
27.10.2025
Live-Online
Booking number:
41255
€ 890,- plus VAT.
€ 1,059.10 incl. VAT.
Course
zoom
Days & Times
2 x 0.5 days
Limited number of participants
Monday, 27.10.2025
09:00 am - 1:00 pm
Monday, 10.11.2025
09:00 am - 1:00 pm
06.02.2026
Live-Online
Booking number:
41255
€ 890,- plus VAT.
€ 1,059.10 incl. VAT.
Course
zoom
Days & Times
2 x 0.5 days
Limited number of participants
Friday, 06.02.2026
09:00 am - 1:00 pm
Friday, 20.02.2026
09:00 am - 1:00 pm
Training is guaranteed to take place
Booking number:
41255
€ 890,- plus VAT.
€ 1,059.10 incl. VAT.
Details
2 x 0.5 days
Limited number of participants
Booking number:
41255
€ 890,- plus VAT.
€ 1,059.10 incl. VAT.
Details
2 x 0.5 days
Limited number of participants
No suitable date?
You are welcome to be notified by e-mail as soon as new dates are released.
Please note: We use third-party tools for selected events. Personal data of the participant will be passed on to them for the implementation of the training offer. You can find more information in our privacy policy.
About us – The Haufe Akademie
Your optimizer, innovator and companion since 1978 -
Your professional partner for professional development and seminars, training courses and topical conferences.
Whether on site, live online or in-house - our customised solutions, our claim to the highest level of consulting expertise and training tailored to your needs simplify the acquisition of skills for the working world of the future and sustainably facilitate professional development.
A wide range of seminars, individual coaching and our flexible formats support HR managers and decision-makers in shaping the future and developing employees, in-house teams and companies.
Experience the benefits of online training from the comfort of your own home. Our online formats meet the highest quality standards and are in no way inferior to face-to-face events in terms of practical relevance. Learn together live online in interactive groups or digitally at a time of your choice.
2,500+ further training
600,000+ apprentices per year
Over 95% positive reviews
2,500 trainers and coaches
17,500+ training courses held per year
Call us or send an email
Do you have any questions?
We are there for you Mon - Fri 8 a.m. - 5:00 p.m.
*Mandatory fields
FAQs
Questions & Answers
In our Questions & Answers (FAQ) section, you will find all the answers and the most frequently asked questions about your selected topic.
Haufe Akademie GmbH & Co. KG
Munzinger Str. 9
79111 Freiburg
Munzinger Str. 9
79111 Freiburg
A brand of
The company
About our offer
- Planning security
- Free seminar places
- Quality standards
- Planning and locations
- Funding opportunities
- Training app
- Business Solutions
Special offers
Contact & Support
