Put an end to frustration: the anti-annoyance formula for the office

Module 1: What is "anger" anyway: basics, origins, causes

Be aware of emotions and develop anger awareness: 

• Identify physical and emotional anger signals.
• What exactly is anger and why does it arise?
• Is anger really only negative?
• What's behind the trouble?

Common anger strategies:

• How do people typically deal with anger and what strategy do you use yourself?

Check and communicate causes of anger:

• The anti-annoyance formula: filter - clarify - free.
• Using the anger filter: when is it worth getting angry?
• Exploring the desire for anger: Behind every anger is a desire or a need.
• Communicating your own ideas - calmly and without anger: practical formulations and exercises will help you.

Module 2: Recognizing personal anger patterns and preventing anger

Sometimes anger stays with us longer than we would like. In the second module of the seminar, we look at typical anger patterns that can block us again and again. You will learn to recognize, understand and actively break through these patterns.

Getting to know typical anger patterns: There are anger patterns that keep us stuck in angry situations. If we know these, we can free ourselves from our anger.

• Focus: seeing your own position and that of others
• Measure: standing up for your own interests
• Eye level: why do we judge and condemn?
• Debt: what do we expect from others and from ourselves?
• Self-esteem: how would we like to be seen?

Prevent trouble

• Practical tips and techniques to avoid trouble in everyday working life

Application to your own occasions of anger

• You will learn to identify your own anger patterns and recognize them in your everyday life.
• In practical exercises, you will check your own position on the basis of the anger patterns and decide on a new, calm way of dealing with the anger situation.
• Exchange and feedback help you to consolidate your findings and tailor them to your personal life situation.

Important note: The training is divided into two days of 4 hours each