AI use cases: identifying use cases, exploiting potential
Work more efficiently through the targeted use of artificial intelligence
Contents
Introduction to AI and GenAI
- Definition and differentiation of AI, machine learning and generative AI.
- Overview of current trends and developments.
Technologies, tools & automation potential
- Possible applications of current AI-based tools in the corporate context.
- Automation potential through CustomGPTs & Copilot Agents, e.g. report generation, process templates or internal communication.
Use cases in other companies
- Examples of use cases in various corporate functions, such as automation of customer inquiries (Sales), optimized feedback and employee development processes (HR) or efficient project management (PMO).
Own use case identification
- Recognize challenges and bottlenecks in the daily work environment.
- Structured description of use cases with the use case canvas.
- Develop solutions with the help of GenAI.
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.
Your benefit
- Sound understanding of the possibilities of AI and GenAI.
- Valuable impulses that you can apply directly in your company.
- Space for exchange and joint analysis of business problems that can be solved by AI.
- Development of concrete use cases that can serve as direct value drivers in your company.
Methods
- Interactive lecture.
- Group work and practical workshops.
- Discussion and feedback.
Tool
Recommended for
Executives, decision makers, IT managers, specialists and AI enthusiasts who want to improve their department and are responsible for the introduction of AI and GenAI technologies or want to implement them in their company.
Further recommendations for "AI use cases: Identifying use cases, exploiting potential"
Start dates and details
Monday, 02.03.2026
09:00 am - 5:00 pm
Wednesday, 10.06.2026
09:00 am - 5:00 pm
Monday, 07.09.2026
09:00 am - 5:00 pm
Tuesday, 01.12.2026
09:00 am - 5:00 pm
Friday, 26.02.2027
09:00 am - 5:00 pm
Frequently Asked Questions (FAQ)
An AI use case involves identifying specific tasks or processes where artificial intelligence can deliver real benefits, for example by saving time, automating processes, or providing a better basis for decision-making. For you as decision maker manager, this means making targeted investments in AI projects that generate measurable added value rather than being purely experimental.
The training you training a sound understanding of AI technologies and demonstrates in a practical way where and how AI can be used in your business context. You will not only learn the theoretical basics, but also develop specific use cases that create added value in your everyday work.
In training , you training with structured methods, such as the Use Case Canvas, to systematically describe a problem, analyze challenges, and evaluate the expected benefits. This allows you to compare and prioritize use cases according to relevance, feasibility, and value contribution.
You will actively work on your own use cases in group work and workshops. This will allow you to reflect on real tasks from your work environment and develop concrete solutions that you can implement or pursue training after the training .
You will expand your strategic understanding of AI, learn about current trends and tools, improve your ability to identify areas of application, and develop methodological expertise in dealing with AI projects. These skills will strengthen your role as decision maker project manager in digital transformation processes.