Certified tenancy administrator course (housing)

The course provides you with practical knowledge on professional rental management, from legal basics and communication with customers to correct operating cost accounting.

The structured module format systematically teaches you the most important aspects of rental management, enabling you to make confident decisions, manage processes efficiently, and prepare legally compliant statements of account. This strengthens your expertise in day-to-day business and reduces uncertainty when dealing with tenants and owners. 

Laws and regulations governing renting and housing change regularly. If you have a solid grasp of legal principles such as tenancy law and operating cost regulations, you can minimize the risk of errors, reduce liability issues, and manage tenancies professionally.

You have the option of completing compulsory seminars either as face-to-face events or as live online training courses and can determine the order of the modules yourself within 1.5 years. Thisallowsyou to optimally combine your continuing education with your professional responsibilities.

This training course is primarily aimed at newcomers employees from real estate management companies, rental management clerks, administrative advisors, real estate assistants, or individuals who would like to develop their skills as rental managers or become self-employed.

With this qualification, you will enhance your professional skills, be able to take on more responsibility, and increase your appeal to employers. You will also receive a recognized certificate and, optionally, a digital Open Badge for your professional profile.

The content of the three compulsory seminars forms the basis for the e-exam. By delving deeper into the classroom or live online modules and supplementary e-learning courses, you will acquire the knowledge you need to pass the exam.

The course helps you to structure complex tasks, communicate appropriately with tenants, act in a legally compliant manner, and professionally implement economic aspects such as operating cost accounting and property management.

The course was developed with experienced trainers the real estate industry and places great emphasis on translating theoretical knowledge into practical application, e.g., through examples, exercises, and specific case studies.

You will gain a solid foundation in all relevant areas of rental management. This will help you to serve your own customers competently, stand on solid legal ground, and position your offering professionally.