Whoever listens leads! The art of guiding conversations in a goal-oriented way

This training is held in German.
Those who listen not only understand better - they also change conversations and relationships in the long term. In everyday working life, communication skills are often synonymous with speaking, negotiating and presenting. However, listening is often underestimated. But only a genuine understanding of the other person and their motivations creates a real connection. Listening means showing respect, building trust and gaining valuable information. In this training , you will learn how targeted listening can help you to put forward arguments more effectively. Conscious listening makes collaboration in everyday life and in negotiations more successful.

Contents

Key competence Listening 

  • Advantages of good listening. 
  • Prerequisites for successful listening. 
  • Establishing a constructive culture of discussion. 
  • Establish a more efficient meeting culture. 

Forms of listening  

  • Listening, active listening, empathic listening. 
  • Pseudo-listening. 
  • Strategic listening. 

Developing and expanding personal listening skills 

  • Interpret and incorporate body language. 
  • Reflection on what good listening feels like. 
  • Ask targeted questions. 
  • Analyze and develop your own listening style. 

Learning environment

In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.

Your benefit

  • Active listening increases concentration and focus. 
  • Negotiation successes are significantly increased through better listening. 
  • With a better understanding of others, exert a targeted influence. 
  • The effect of silence as an antidote to constant acoustic overstimulation. 
  • Effective listeners radiate interest, curiosity, aplomb and self-confidence. 

Methods

In-person events

Self-reflection in individual work through guiding questions, exchange and mutual support in small groups, discussion in plenary, concrete practical exercises, trainer input, learning partnerships.

 

Live online events

Self-reflection in individual work through guiding questions, exchange and mutual support in small groups, discussion in plenary, concrete practical exercises, trainer, learning partnerships.

 

The following third-party tool can be used in the event:

Recommended for

Specialists and managers who want to get more out of conversations and increase their persuasiveness and communication skills through conscious listening. 

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Open Badges - Show what you can do digitally too.

Open Badges are recognized, digital certificates of participation. These verifiable credentials are the current standard for integration in career networks such as LinkedIn.

With them, you digitally demonstrate the competences you possess. After successful completion, you will receive an Open Badge from us.

Read more

Further recommendations for "Who listens leads! The art of guiding conversations in a goal-oriented way"

Attendees comments

"I can recommend the training because it is a goal-oriented course with a lot of empathy and a relaxed approach."

Maurizio Furone
Saint-Gobain GmbH

"I can recommend the training because it is a goal-oriented course with a lot of empathy and a relaxed approach."

Maurizio Furone
Saint-Gobain GmbH

Seminar evaluation for "Who listens leads! The art of guiding conversations in a goal-oriented way"

4.6 from 5
with 165 ratings
training content:
4.4
Content comprehensibility:
4.7
Practical relevance:
4.3
Trainer expertise:
4.8
Participant orientation:
4.7
Method variety:
4.5
View into the product

Here you can get impressions of the training as well as information about the training topic.

Articles, interviews or whitepapers on the topic

Career booster and attitude to life: why active listening pays off

Why active listening pays off

Do you think you are a good listener? The majority of us would probably answer this question spontaneously with "yes". However, whether we are able to internalize and retain what we hear is another matter. In fact, as early as 1957, researchers at the University of Minnesota found that listeners immediately after a conversation [...]

Learn more here

Articles, interviews or whitepapers on the topic

Career booster and attitude to life: why active listening pays off

Why active listening pays off

Do you think you are a good listener? The majority of us would probably answer this question spontaneously with "yes". However, whether we are able to internalize and retain what we hear is another matter. In fact, as early as 1957, researchers at the University of Minnesota found that listeners immediately after a conversation [...]

Learn more here

On-site training together
Booking number
3273
€ 1.540,- plus VAT
2 days
in 3 locations
3 Events
German
In-person trainings
Joint online training
Booking number
33510
€ 1.540,- plus VAT
2 days
Online
0 Events
German
Live online events
Train several employees internally
Pricing upon request
  • Customized training courses according to your needs
  • Directly at your premises or online
  • Cost advantage from 5 participants
  • We contact you within 24 hours (Mon-Fri)
2 days
In-person or Online

Transfer Coaching

Book 2 hours of individual coaching with your trainer.More info

€ 390,-excl. VAT

Start dates and details

  Select time period
0 events
01.09.2025
Mannheim
Booking number: 3273
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Venue
Dorint Kongresshotel
Dorint Congress Hotel
Friedrichsring 6, 68161 Mannheim
Room rate: € 136,53 plus VAT.
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Days & Times
2 days
Limited number of participants

Monday, 01.09.2025

09:30 am - 5:00 pm

Tuesday, 02.09.2025

09:00 am - 4:00 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.
Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
04.12.2025
Cologne
Booking number: 3273
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Venue
PLAZA Premium Hotel Köln
PLAZA Premium Hotel Cologne
Clevischer Ring 121-23, 51063 Cologne
Room rate: € 82,42 plus VAT.
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Days & Times
2 days
Limited number of participants

Thursday, 04.12.2025

09:30 am - 5:00 pm

Friday, 05.12.2025

09:00 am - 4:00 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.
Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
02.02.2026
Stuttgart
Booking number: 3273
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Venue
Mövenpick Hotel Stuttgart Messe&Congress
Mövenpick Hotel Stuttgart Messe&Congress
Flughafenstraße 43, 70629 Stuttgart
Room rate: € 136,25 plus VAT.
Arrival via Deutsche Bahn
Travel at reduced rates by booking via the learning environment.
Days & Times
2 days
Limited number of participants

Monday, 02.02.2026

09:30 am - 5:00 pm

Tuesday, 03.02.2026

09:00 am - 4:00 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.
Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
Sufficient places are still free.
Don't wait too long to book.
Fully booked.
The next booking ensures this course will take place
Booking number: 3273
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Details
2 days
Limited number of participants
Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
Participants will be charged directly by the hotel for their hotel accommodation. You will find a reservation form for hotel bookings in your learning environment.
Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
Booking number: 33510
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Details
2 days
Limited number of participants
Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
Book later
You are welcome to make a non-binding advance reservation.
No suitable date?
You are welcome to be notified by e-mail as soon as new dates are released.
Also bookable as in-house training
demand-oriented adaptations possible
on-site or live online for multiple employees
save time and traveling expenses
Please note: We use third-party tools for selected events. Personal data of the participant will be passed on to them for the implementation of the training offer. You can find more information in our privacy policy.

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