4.6
Book 2 hours of individual coaching with your trainer.More info
Practical training – Listening in difficult situations
Those who listen lead! The art of steering conversations in a goal-oriented manner
training
This training is held in German.
Those who listen not only understand better - they also change conversations and relationships in the long term. In everyday working life, communication skills are often synonymous with speaking, negotiating and presenting. However, listening is often underestimated. But only a genuine understanding of the other person and their motivations creates a real connection. Listening means showing respect, building trust and gaining valuable information. In this training , you will learn how targeted listening can help you to put forward arguments more effectively. Conscious listening makes collaboration in everyday life and in negotiations more successful.
Contents
Key competence Listening
- Advantages of good listening.
- Prerequisites for successful listening.
- Establishing a constructive culture of discussion.
- Establish a more efficient meeting culture.
Forms of listening
- Listening, active listening, empathic listening.
- Pseudo-listening.
- Strategic listening.
Developing and expanding personal listening skills
- Interpret and incorporate body language.
- Reflection on what good listening feels like.
- Ask targeted questions.
- Analyze and develop your own listening style.
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.
Your benefit
- You will achieve better negotiation results through targeted and effective listening.
- You use a better understanding of others to exert targeted influence.
- As an effective listener, you radiate interest, curiosity, confidence, and self-assurance.
- Active listening increases your concentration and focus.
- You recognize the effect of silence as a counterbalance to constant acoustic sensory overload.
Methods
Self-reflection in individual work through guiding questions, exchange and mutual support in small groups, discussion in plenary, concrete practical exercises, trainer, learning partnerships.
Recommended for
Specialists and managers who want to get more out of conversations and increase their persuasiveness and communication skills through conscious listening.
Further recommendations for "Practical training – Listening in difficult situations"
On-site training together
Ratings and feedback from our participants
4.6
156
Ratings
training content:
4.3
Content comprehensibility:
4.8
Practical relevance:
4.3
Trainer expertise:
4.8
Participant orientation:
4.7
Method variety:
4.5
Start dates and details
15.06.2026
Berlin
Booking number:
3273
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Days & Times
2 days
Limited number of participants
Monday, 15.06.2026
09:30 am - 5:00 pm
Tuesday, 16.06.2026
09:00 am - 4:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
07.09.2026
Düsseldorf
Booking number:
3273
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Days & Times
2 days
Limited number of participants
Monday, 07.09.2026
09:30 am - 5:00 pm
Tuesday, 08.09.2026
09:00 am - 4:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
The next booking ensures this course will take place
Booking number:
3273
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Details
2 days
Limited number of participants
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
Booking number:
3273
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Details
2 days
Limited number of participants
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
No suitable date?
You are welcome to be notified by e-mail as soon as new dates are released.
Please note: We use third-party tools for selected events. Personal data of the participant will be passed on to them for the implementation of the training offer. You can find more information in our privacy policy.
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