training
This training is held in German.
Strong communication in everyday working life often means above all: talking, arguing, negotiating, presenting. Listening is neglected! Because only when you have really understood the other person and their motivation can you respond to what they are saying. Those who listen show appreciation and respect, create a connection with the other person, learn more and are more focused. In this training , you will learn how to use listening in a targeted way to better position your arguments. Conscious and skillful listening will make you more successful in negotiations and day-to-day collaboration!
Contents
Listening, a skill that has been forgotten
- Advantages of good listening.
- Prerequisites for good listening.
- What does good listening feel like?
Forms of listening
- Listening, active listening, empathic listening.
- Pseudo-listening.
- Strategic listening.
Developing and expanding personal listening skills
- Read and incorporate body language.
- Asking the right questions.
- Recognize and develop listening styles.
Developing a listening culture
- Establishing a constructive culture of discussion.
- Establish a more efficient meeting culture.
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this qualification measure after you have registered.
Your benefit
- They discover the advantages and power of silence - silence instead of constant acoustic irradiation.
- You can focus and concentrate better by listening properly.
- You can use listening effectively.
- You achieve greater negotiating success.
- They understand others better and can therefore influence them better.
- They make a big impact: good listeners are interested, curious, confident and self-assured.
Methods
In-person events
Self-reflection in individual work through guiding questions, exchange and mutual support in small groups, discussion in plenary, concrete practical exercises, trainer, learning partnerships.
Live online events
Self-reflection in individual work through guiding questions, exchange and mutual support in small groups, discussion in plenary, concrete practical exercises, trainer, learning partnerships.
The following third-party tool can be used in the event:
Recommended for
Specialists and managers and anyone who likes to talk a lot and well, but would like to make their communication in negotiations and in everyday life even more successful.
Further recommendations for "Who listens leads! The art of guiding conversations in a goal-oriented way"
Attendees comments
"I can recommend the training , as it is a goal-oriented course with a lot of empathy and a relaxed approach."
Maurizio Furone
Saint-Gobain GmbH
Seminar evaluation for "Who listens leads! The art of guiding conversations in a goal-oriented way"
4.6 from 5
with 165 ratings
training content:
4.4
Content comprehensibility:
4.7
Practical relevance:
4.3
Trainer expertise:
4.8
Participant orientation:
4.7
Method variety:
4.5
On-site training together
Booking number
3273
3273
€ 1.540,-
plus VAT
2 days
in 3 locations
3 Events
German
Joint online training
Start dates and details
01.09.2025
Mannheim
Booking number:
3273
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Days & Times
2 days
Limited number of participants
Monday, 01.09.2025
09:30 am - 5:00 pm
Tuesday, 02.09.2025
09:00 am - 4:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
04.12.2025
Cologne
Booking number:
3273
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Days & Times
2 days
Limited number of participants
Thursday, 04.12.2025
09:30 am - 5:00 pm
Friday, 05.12.2025
09:00 am - 4:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
02.02.2026
Stuttgart
Booking number:
3273
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Days & Times
2 days
Limited number of participants
Monday, 02.02.2026
09:30 am - 5:00 pm
Tuesday, 03.02.2026
09:00 am - 4:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
The next booking ensures this course will take place
Booking number:
3273
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Details
2 days
Limited number of participants
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
Booking number:
33510
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Details
2 days
Limited number of participants
Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
No suitable date?
You are welcome to be notified by e-mail as soon as new dates are released.
Please note: We use third-party tools for selected events. Personal data of the participant will be passed on to them for the implementation of the training offer. You can find more information in our privacy policy.
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