Practical workshop: Targeted optimization of communication

In their day-to-day work, professionals and managers often have to defend their positions, explain decisions, or address criticism. This can quickly lead to concerns about communicating either too directly or too vaguely. Through the workshop’s practical exercises focused on real-life conversation scenarios, you’ll learn to be more aware of the impact you make and to structure your messages more clearly. You’ll develop a better sense of how to express yourself in a way that’s engaging without unnecessarily straining relationships. Personal feedback will help you further develop your own communication style in a targeted way.

When comments in meetings are overlooked, misunderstood, or become too lengthy, it’s often not due to the content, but rather to structure, timing, and personal delivery. In this workshop, you’ll learn to structure your statements more precisely and organize your thoughts in a way that’s easier to understand. Working on clear, audience-appropriate communication is particularly helpful. This will allow you to articulate your position more clearly in meetings and present your professional perspectives more persuasively.

Emotional conversations require calmness, clarity, and a keen sense of the right moment. Using examples from the workplace, this workshop will help you reflect on your own behavior in tense situations and try out new ways of responding. You’ll discover which conversation strategies help you remain capable of taking action, even under pressure. This will help you feel more confident when faced with resistance, anger, or uncertainty.

A professional demeanor depends heavily on how clearly you speak, how consciously you manage the impression you make, and how engagingly you communicate. Especially in hybrid work environments, face-to-face conversations, phone calls, and online formats differ significantly. Targeted feedback reveals the signals you’re sending and how you come across to others. Through specific practice exercises in the workshop, you can improve your demeanor across different communication channels and gain more confidence.

Professionals and managers are often tasked with leading groups through discussions, decision-making, or voting. In this workshop, you’ll learn facilitation techniques that will help you organize contributions, encourage participation, and steer conversations toward specific goals. The focus is on making meetings more structured and improving collaboration during discussions. This will help you run more productive meetings and better incorporate different perspectives.