Contents
Key competence Listening
- Advantages of good listening.
- Prerequisites for successful listening.
- Establishing a constructive culture of discussion.
- Establish a more efficient meeting culture.
Forms of listening
- Listening, active listening, empathic listening.
- Pseudo-listening.
- Strategic listening.
Developing and expanding personal listening skills
- Interpret and incorporate body language.
- Reflection on what good listening feels like.
- Ask targeted questions.
- Analyze and develop your own listening style.
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.
Your benefit
- Active listening increases concentration and focus.
- Negotiation successes are significantly increased through better listening.
- With a better understanding of others, exert a targeted influence.
- The effect of silence as an antidote to constant acoustic overstimulation.
- Effective listeners radiate interest, curiosity, aplomb and self-confidence.
Methods
Self-reflection in individual work through guiding questions, exchange and mutual support in small groups, discussion in plenary, concrete practical exercises, trainer input, learning partnerships.
Self-reflection in individual work through guiding questions, exchange and mutual support in small groups, discussion in plenary, concrete practical exercises, trainer, learning partnerships.
Recommended for
Specialists and managers who want to get more out of conversations and increase their persuasiveness and communication skills through conscious listening.
Further recommendations for "Who listens leads! The art of guiding conversations in a goal-oriented way"
Attendees comments
"I can recommend the training because it is a goal-oriented course with a lot of empathy and a relaxed approach."

"I can recommend the training because it is a goal-oriented course with a lot of empathy and a relaxed approach."

Seminar evaluation for "Who listens leads! The art of guiding conversations in a goal-oriented way"







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Start dates and details
Monday, 01.09.2025
09:30 am - 5:00 pm
Tuesday, 02.09.2025
09:00 am - 4:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Thursday, 04.12.2025
09:30 am - 5:00 pm
Friday, 05.12.2025
09:00 am - 4:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Monday, 02.02.2026
09:30 am - 5:00 pm
Tuesday, 03.02.2026
09:00 am - 4:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.