Feedback & Feedforward – communicating successfully across generations
Rethinking communication within the team
Contents
- Reverse mentoring:Learning across generations.
- Giving and receiving feedback:clearly, respectfully, and effectively.
- Culture in transition:from a focus on mistakes to a culture of solutions.
- Accepting criticism with confidence: Dealing with challenging feedback.
- React calmly:instead of being sensitive, remain constructive and professional.
- Evaluating feedback: When is change useful, and when is it not?
- Focus on solutions instead of assigning blame: Keep your eyes on the future.
- Generations at a glance: characteristics, differences, fun facts.
- Classic communication tools: Practical methods for every situation.
- Personal feedback toolkit: at the end, you will receive a personalized guide for your own role.
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.
Your benefit
- Give and receive feedback confidently —without misunderstandings.
- Better cooperation in a mix of generations—through understanding differences.
- Calmness in dealing with criticism – react professionally instead of feeling hurt.
- Acting in a solution-oriented manner – focusing on the future and further development.
Methods
- Interactive exercises on feedback and feedforward situations
- Generation check with fun facts and examples from everyday life
- Role-playing and case studies for practical application
- Development of a personal feedback toolkit
- Intergenerational exchange
Recommended for
Young professionals who want to use feedback as an opportunity for development, as well asyoung managers and team leaders who want to promote a culture of feedback and feedforward.
Further recommendations for "Feedback & Feedforward – Successful Communication in a Mixed-Generation Environment"
Start dates and details
Monday, 12.10.2026
09:00 am - 5:30 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Wednesday, 09.12.2026
09:00 am - 5:30 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Friday, 12.03.2027
09:00 am - 5:30 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
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