Constructive instead of explosive! Addressing conflicts effectively

The four styles that can be found in all conflicts

• Distinguish between the conflict styles.
• Classify your own behavior in a conflict and the reactions of others.
• Change your own position as appropriate to the situation.

Transforming intense feelings - instead of going off the deep end

• How feelings are confused in everyday life and lead to avoidable conflicts.
• No longer get caught up in feelings.
• Recognize the cause of your feelings and make them understandable.
• Reflecting and transforming anger and rage.
• Name strong emotions without slipping into the role of victim.

Saying what's important - without hurting

• 4 keys that make life easier for you and others.
• Get to the heart of the perceived conflict.
• Promote inner peace and sovereignty - reduce hostility.
• Bridging cultural differences in international business with confidence.
• Harnessing the power of human connection.
• The art of asking empathic questions that pick up the other person.

Develop your own solutions

• From (secret) blame to solutions.
• MiniMax-KnowHow to avoid everyday communication blocks.
• Conducting conversations in conflict - without pressure, manipulation or threats.