The unspoken Message
It is well-known that the impact of our communication is largely determined by non-verbal means. Our body speaks in ways which both display our confidence and trustworthiness as well as attempt to hide hidden agendas and emotions like deceit, anger and fear. This course will examine the “unspoken message”. It will explore the essential elements of body language and how to use them to appear professional in your self-presentation and to effectively communicate your message. Taking the time to look deeper into the habits which govern your daily actions will produce surprising and meaningful insights about your self-image and your means of interacting with people. Awareness of your body language is the first step. Observation of others is next. Keen awareness and acute observation will have impact in all of your professional interactions. This course will also review methods of observation to help you read the signals conveyed by others when they are speaking and listening to you to enable you to interpret and discern the truthfulness and intentions behind their words. This begins a complex process of the puzzle to be pieced together. There is no magic formula; however, becoming more attentive, sensitive and aware of your own body language and to that of others will increase the possibility of an accurate interpretation and more effective communication. Situations will be discussed in which your body language, and awareness of the body language of others, will make a difference. The workshop includes an engaging combination of participatory activities.
Content
1. Looking at Yourself
Self-Image and Awareness
Understanding body awareness.
Habits - the power of their control.
Video-recording #1: Presenting yourself to your colleagues.
The V’s of your communication.
Using Body Language to Your Advantage
Body language essentials: eye contact, facial expression, gesture, touch, posture, movement, space and distance.
Steps for using body language more effectively.
Wearing Multiple Masks
Personality qualities in connection to body language.
Your appearance and appeal.
Expanding your space.
Personal and cultural masking.
Taking Your Stand
Body profile: awareness, attitude and posture.
Individual movement analysis.
Body alignment and dynamic posture.
Presence - what you stand for.
Looking professional and projecting your image.
2. Looking at Others
Proxemics and Interacting with Others
Proxemics: personal and interpersonal space.
Visual examples of interactions.
Cultural differences in communication.
Rapport development and attention to listening behaviours.
Positioning in conversation
Reading the Body Language of Others.
Where to look: how to obser.
Intuition and your gut feeling.
Carefully using the information you acquire.
Reading and Interacting: The Complex Puzzle
The conversational interchange.
Nature and history of the relationship.
The role of emotions and voice.
Video-recording #2: Observing your listening behaviour.
Further applications
Nonverbal communication review.
Further applications in professional settings.
Wrap-up and Evaluations.
Online Learning Platform
Once you have registered, you will be able to access your online learning platform, including extra materials for consolidating what you have learned.
Benefits
At the end of the course, you will be able to:
- Pay attention to and increase awareness of your self-image.
- Observe habits and patterns which help or hinder you.
- Use your body language to your advantage.
- Be aware of nonverbal elements of your eye contact, facial expression, gesture, touch, posture, movement, space and distance.
- Increase ability to interact more effectively with colleagues, supervisors, staff, clients, students, friends and family.
- Heighten your capacity to observe the actions and reactions of others.
- Attune yourself to the body language of others and the unspoken message.
- Interpret changes, signals, discrepancies and leakages.
- Demonstrate and profile at a more professional level.
Methods
Informative lectures, interactive participation, demonstrations, active discussion, reflective writing, movement activities and games, questionnaires/surveys and individual, partner and small group exercises.
Further recommendations for „The unspoken Message“
- Customised for your needs
- On-site for multiple employees
- Save time and travelling expenses
Price on request.
Request30322
15.-16.10.19
23.-24.04.2007.-08.09.20The stated participation fee includes a group lunch per full seminar day, refreshments during breaks and extensive course handouts. The participant must settle accommodation costs directly with the hotel. Regarding the booking of the hotel, you will find a reservation form in your online learning platform.
Sufficient places are still free.
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