Success Through Effective Communication Skills
How to communicate more skillfully and convincingly
Content
Achieving your goals
- Defining and understanding what effective communication is.
- Why do we need effective communication?
- Setting out what your communication goals are.
- How behaviour can be changed towards the object of communication.
Analysing communication and communication styles
- Patterns and characteristics of different communication styles.
- Communication at work.
- How to communicate under stress.
How do you determine other people´s communication style?
- Identifying the communication style of others.
- What traits do they have when they communicate?
- How knowledge of these characteristics can help you communicate more effectively.
- What communication style do you use and how can you channel it?
How do people from other cultures communicate?
- Categorisation of people from different cultures and countries.
- Do different countries and cultures display similar characteristics when communicating?
- Use of this categorisation to communicate more effectively.
Language aspects
- Throughout the course particular attention will be made to the key terms and linguistic nuances used to communicate in English.
Online Learning Platform
Once you have registered, you will be able to access your online learning platform, including extra materials for consolidating what you have learned.
Benefits
You will be able to
- define and clarify your role and consequently use the communication strategies,
- comprehensively recognise different communication styles,
- develop and tailor your own communication style to achieve your goals,
- foster new and more positive relationships between you, your team and others,
- convey the value of communication for achieving positive and lasting results,
- understand and use non-verbal forms of communication,
- communicate confidently in intercultural settings,
- use your learned strategies to communicate more effectively with email, telephone or in meetings.
Methods
As this is a course dedicated to communication, it will be a very interactive course with continuous role-play, practice-oriented and communicative exercises throughout the two days. Continuous feedback will be given throughout the course as well as trainer-input and the opportunity to self-reflect. This course requires a lot of input from the participants.
Who should attend
Anyone whose business success depends on effective communication and who wants to enhance their communication skills and techniques in order to communicate appropriate and confidently in international settings.
This seminar is available as part of course:
Lehrgang Geprüfte/r Internationale/r Management-Assistent/in
Further recommendations for „Success Through Effective Communication Skills“
Statements from participants

"Competent trainer, new insights of communication."
Transfer coaching available!
more information here
- Customised for your needs
- On-site for multiple employees
- Save time and travelling expenses
Price on request.
RequestThursday, 04.03.2021
9:00 AM - 5:00 PM
Friday, 05.03.2021
9:00 AM - 5:00 PM

Thursday, 24.06.2021
9:00 AM - 5:00 PM
Friday, 25.06.2021
9:00 AM - 5:00 PM

Monday, 11.10.2021
9:00 AM - 5:00 PM
Tuesday, 12.10.2021
9:00 AM - 5:00 PM

Thursday, 10.02.2022
9:00 AM - 5:00 PM
Friday, 11.02.2022
9:00 AM - 5:00 PM

The stated participation fee includes a group lunch per full seminar day, refreshments during breaks and extensive course handouts. The participant must settle accommodation costs directly with the hotel. Regarding the booking of the hotel, you will find a reservation form in your online learning platform.
We use various software to conduct our online events.
Filter the dates according to your desired location and time period

Thursday, 04.03.2021
9:00 AM - 5:00 PM
Friday, 05.03.2021
9:00 AM - 5:00 PM
Thursday, 24.06.2021
9:00 AM - 5:00 PM
Friday, 25.06.2021
9:00 AM - 5:00 PM
Monday, 11.10.2021
9:00 AM - 5:00 PM
Tuesday, 12.10.2021
9:00 AM - 5:00 PM
Thursday, 10.02.2022
9:00 AM - 5:00 PM
Friday, 11.02.2022
9:00 AM - 5:00 PM

Guarantee for your success: Last year alone, 35,000 participants in 3,600 in-house trainings relied on the Haufe Akademie!
You are welcome to make a non-binding advance reservation or to be notified by e-mail as soon as new dates are released.
Guarantee for your success: Last year alone, 35,000 participants in 3,600 in-house trainings relied on the Haufe Akademie!
Guarantee for your success: Last year alone, 35,000 participants in 3,600 in-house trainings relied on the Haufe Akademie!