Training in English

Success Through Effective Communication Skills

How to communicate more skillfully and convincingly

In order to be successful in business, it is important to know about communication styles and how they are influenced by culture and language. In this seminar you will learn how to navigate skillfully through difficult communication situations to achieve the desired result. You will be enabled to create a constructive, appreciative atmosphere and to optimise your communication by means of targeted reflection.

Content

Achieving your goals

  • Defining and understanding what effective communication is.
  • Why do we need effective communication?
  • Setting out what your communication goals are.
  • How behaviour can be changed towards the object of communication.

Analysing communication and communication styles

  • Patterns and characteristics of different communication styles.
  • Communication at work.
  • How to communicate under stress.

How do you determine other people´s communication style?

  • Identifying the communication style of others.
  • What traits do they have when they communicate?
  • How knowledge of these characteristics can help you communicate more effectively.
  • What communication style do you use and how can you channel it?

How do people from other cultures communicate?

  • Categorisation of people from different cultures and countries.
  • Do different countries and cultures display similar characteristics when communicating?
  • Use of this categorisation to communicate more effectively.

Language aspects

  • Throughout the course particular attention will be made to the key terms and linguistic nuances used to communicate in English.

Online Learning Platform

Once you have registered, you will be able to access your online learning platform, including extra materials for consolidating what you have learned.

Benefits

You will be able to

  • define and clarify your role and consequently use the communication strategies,
  • comprehensively recognise different communication styles,
  • develop and tailor your own communication style to achieve your goals,
  • foster new and more positive relationships between you, your team and others,
  • convey the value of communication for achieving positive and lasting results,
  • understand and use non-verbal forms of communication,
  • communicate confidently in intercultural settings,
  • use your learned strategies to communicate more effectively with E-Mail, telephone or in meetings.

Instructor

Methods

As this is a course dedicated to communication, it will be a very interactive course with continuous role-play, practice-oriented and communicative exercises throughout the two days. Continuous feedback will be given throughout the course as well as trainer-input and the opportunity to self-reflect. This course requires a lot of input from the participants.

Who should attend

Anyone whose business success depends on effective communication and who wants to enhance their communication skills and techniques in order to communicate appropriate and confidently in international settings.

Open Badges - Show what you can do digitally too.

Open Badges are recognised, digital certificates of participation. These verifiable credentials are the current standard for integration in career networks such as LinkedIn.

With them, you digitally demonstrate the competences you possess. After successful completion, you will receive an Open Badge from us.

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Further recommendations for „Success Through Effective Communication Skills“

Attendees comments

"Competent trainer, new insights of communication."

Oliver Sauerstein
Toshiba Europe GmbH, Neuss

Seminar Reviews of „Success Through Effective Communication Skills“

4.3 of 5
by 197 reviews
Seminar content:
4.2
Content comprehensibility:
4.6
Practical relevance:
4.2
Trainer expertise:
4.7
Participant orientation:
4.6
Method variety:
4.3
On-site training together
Booking number
5659
€ 1.540,- plus VAT
2 days
in 4 locations
4 Events
EN
In-person trainings
Joint online training
Booking number
33288
€ 1.540,- plus VAT
2 days
Online
on 25.06.2025
EN
Live online events
Exclusively for your employees
Pricing upon request
  • Demand-oriented adaptations possible
  • On-site or live online for multiple employees
  • Save time and travelling expenses
2 days
In-person or Online

This seminar is available as part of course:

Lehrgang Geprüfte:r Internationale:r Management-Assistent:in

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Start dates and details

  Select time period
0 events
18.11.2024
Stuttgart Korntal
Booking number: 5659
€ 1.540,- excl. VAT
€ 1.832,60 incl. VAT
Venue
Abacco Hotel by Rilano Stuttgart Korntal
Abacco Hotel by Rilano Stuttgart Korntal
Stuttgarter Str. 121, 70825 Stuttgart Korntal
Room rate: € 86,71 excl. VAT
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
2 days
limited number of participants

Monday, 18.11.2024

9:00 am - 5:00 pm

Tuesday, 19.11.2024

9:00 am - 5:00 pm

Fee includes

The stated participation fee includes a group lunch per full seminar day, refreshments during breaks and extensive course handouts. The participant must settle accommodation costs directly with the hotel. Regarding the booking of the hotel, you will find a reservation form in your online learning platform.

06.02.2025
Düsseldorf
Booking number: 5659
€ 1.540,- excl. VAT
€ 1.832,60 incl. VAT
Venue
Novotel City West
Novotel City West
Niederkasseler Lohweg 179, 40547 Düsseldorf
Room rate: € 111,08 excl. VAT
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
2 days
limited number of participants

Thursday, 06.02.2025

9:00 am - 5:00 pm

Friday, 07.02.2025

9:00 am - 5:00 pm

Fee includes

The stated participation fee includes a group lunch per full seminar day, refreshments during breaks and extensive course handouts. The participant must settle accommodation costs directly with the hotel. Regarding the booking of the hotel, you will find a reservation form in your online learning platform.

08.05.2025
München
Booking number: 5659
€ 1.540,- excl. VAT
€ 1.832,60 incl. VAT
Venue
Holiday Inn Unterhaching
Holiday Inn Unterhaching
Inselkammerstraße 7-9, 82008 München
Room rate: € 128,39 excl. VAT
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
2 days
limited number of participants

Thursday, 08.05.2025

9:00 am - 5:00 pm

Friday, 09.05.2025

9:00 am - 5:00 pm

Fee includes

The stated participation fee includes a group lunch per full seminar day, refreshments during breaks and extensive course handouts. The participant must settle accommodation costs directly with the hotel. Regarding the booking of the hotel, you will find a reservation form in your online learning platform.

25.06.2025
Live-Online
Booking number: 33288
€ 1.540,- excl. VAT
€ 1.832,60 incl. VAT
Course
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Technical notes
We use various software to conduct our online events.
Days & Times
2 days
limited number of participants

Wednesday, 25.06.2025

9:00 am - 5:00 pm

Thursday, 26.06.2025

9:00 am - 5:00 pm

19.08.2025
Hamburg
Booking number: 5659
€ 1.540,- excl. VAT
€ 1.832,60 incl. VAT
Venue
Leonardo Hotel Hamburg City Nord
Leonardo Hotel Hamburg City Nord
Mexikoring 1, 22297 Hamburg
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
2 days
limited number of participants

Tuesday, 19.08.2025

9:00 am - 5:00 pm

Wednesday, 20.08.2025

9:00 am - 5:00 pm

Fee includes

The stated participation fee includes a group lunch per full seminar day, refreshments during breaks and extensive course handouts. The participant must settle accommodation costs directly with the hotel. Regarding the booking of the hotel, you will find a reservation form in your online learning platform.

Sufficient places are still free.
Don´t wait too long to book.
Fully booked.
Training is guaranteed to take place
Booking number: 5659
€ 1.540,- excl. VAT
€ 1.832,60 incl. VAT
Details
2 days
limited number of participants
Fee includes

The stated participation fee includes a group lunch per full seminar day, refreshments during breaks and extensive course handouts. The participant must settle accommodation costs directly with the hotel. Regarding the booking of the hotel, you will find a reservation form in your online learning platform.

Booking number: 33288
€ 1.540,- excl. VAT
€ 1.832,60 incl. VAT
Details
2 days
limited number of participants
Book later
You are welcome to make a non-binding advance reservation.
No suitable date?
You are welcome to be notified by e-mail as soon as new dates are released.
Also bookable as in-house training
demand-oriented adaptations possible
on-site or live online for multiple employees
save time and travelling expenses
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