Contents
Basics of process management
- Success factors and phases of process management.
- Information in processes.
- Methods for visualizing, analyzing and evaluating processes: Process mapping, process analysis and process design.
Innovative technologies
- Process Mining - detailed insights into your business processes.
- Effects of the Internet of Things, chatbots and big data analysis.
- Identify optimization potential using process mining.
Process optimization through robotic process automation (RPA)
- Practical application RPA: The first own (software) robot.
- Use of machine learning for an intelligent robot.
Change management
- Create acceptance, minimize resistance.
- Facing fears and uncertainties.
Learning environment
Your benefit
- You know how to systematically identify, analyze and document processes.
- Using concrete practical examples, you will learn how to gain detailed insights into your company processes using process mining and what potential process mining holds for your process landscape.
- You know how to identify processes in your company that can be automated.
- You will gain an overview of the possibilities and limitations of using Robotic Process Automation and develop your first own software robot.
- You will learn how to deal with changes brought about by digitalization and how you can take your Employees with you through the changes.
Methods
Trainer input, best practices, exchange, development of your own software robot, case studies in the leading process mining software. For the practical automation exercises, we will work with Microsoft Power Automate.
Note:
During the training , you will work on practical example tasks for which you must have a "Microsoft Office 365" license on your laptop. Please ensure that you are available before starting the training , otherwise full participation is not guaranteed.
Recommended for
Process employees, process managers, process consultants, process designers. Specialists and managers who want to learn about the opportunities and risks of digitalization for their internal processes and gain an overview of current technologies for process optimization.
Further recommendations for "Efficient process management with process mining & RPA"
Attendees comments
"It was a very detailed training that gave a great insight into the whole area of RPA, from automation, efficiency, but also RPA Desktop or Process Mining. The speaker gave a confident presentation and created a relaxed yet entertaining atmosphere for all participants. Overall, the training is a great introduction and outlook for anyone interested in RPA."

Seminar evaluation for "Efficient process management with process mining & RPA"







30725
Start dates and details
Tuesday, 03.06.2025
09:00 am - 6:00 pm
Wednesday, 04.06.2025
09:00 am - 5:00 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.

Thursday, 11.09.2025
09:00 am - 6:00 pm
Friday, 12.09.2025
09:00 am - 5:00 pm
Wednesday, 19.11.2025
09:00 am - 6:00 pm
Thursday, 20.11.2025
09:00 am - 5:00 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.

Tuesday, 10.02.2026
09:00 am - 6:00 pm
Wednesday, 11.02.2026
09:00 am - 5:00 pm
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.