Qualification program
This qualification program is held in German.
Are you a manager, project coordinator, project manager or digitalization officer in the public sector and don't just want to implement digitalization, but shape it yourself? In the "Digital Transformation in the Public Sector" qualification program, you will learn how to develop and successfully implement digital strategies for your area of expertise, responsibility or service. The content of the qualification programme is made up of the topics "Digitalization in the public sector", "Digital project and process know-how" and "(Digital) change management" and is tailored to the special framework conditions of the public sector. Take the digital transformation into your own hands now!
Module 1: Classroom seminar
3 days
Digital transformation - now!
Digital transformation - now!
Day 1: Digitalization in the public sector
Day 2: Process management
Day 3: (Digital) Change Management
Group work for practical transfer takes place during the classroom course.
Module 2: Webinar
0.5 days
Presentation of the digital project/strategy
Presentation of the digital project/strategy
Presentation of individual project work (current project or plan) with feedback from colleagues.
Contents
Day 1: Digitalization in the public sector
- Initial situation: Digitization in public administration.
- Definition: digitization vs. e-government.
- Methodical approach: Planning and successfully implementing digital projects.
- Classic versus agile project management.
- Project structures, roles and responsibilities.
- Agile project management in the public service.
- Development of digital strategies for the public service.
Day 2: Process management
- Process selection.
- Process recording and process documentation.
- Process optimization before digitalization.
- Phases of process management.
- Interface analysis in public administration.
- Tried and tested methods of task analysis and task criticism.
Day 3: (Digital) Change Management
- Special features and challenges of "change" in the public sector.
- Safe maneuvering and leadership in the field of tension between preservation and change.
- Winning Employees for change.
- Dealing with worries, fears and resistance.
- Correct communication: Communicate phases of change - and do it right.
- Recognizing the personal needs of employees.
Own project work
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this qualification measure after you have registered.
Your benefit
- You methodically analyse your organization and processes in the context of digitalization and identify potential for optimization.
- You initiate digitization projects and manage them in a target-oriented manner.
- You develop digital strategies for your area of responsibility.
- You optimize internal processes through the use of agile methods and ways of working.
- They know the opportunities and risks of change for the public sector and know how to deal with them.
- Even in difficult situations, they work out the opportunities for change and motivate colleagues to support the upcoming change.
Methods
trainer, exercises, discussions, exchange of experience, group work, learning from practical examples, project work.
Recommended for
(Junior) managers, decision makers, project project managers and specialists from various administrative and service sectors.
Module 1: Webinar
3 days
Digital transformation - now!
Digital transformation - now!
Day 1: Digitalization in the public sector
Day 2: Process management
Day 3: (Digital) Change Management
Module 2: Webinar
0.5 days
Presentation of the digital project/strategy
Presentation of the digital project/strategy
Presentation of individual project work (current project or plan) with feedback from colleagues.
Contents
Day 1: Digitalization in the public sector
- Initial situation: Digitization in public administration.
- Definition: digitization vs. e-government.
- Methodical approach: Planning and successfully implementing digital projects.
- Classic versus agile project management.
- Project structures, roles and responsibilities.
- Agile project management in the public service.
- Development of digital strategies for the public service.
Day 2: Process management
- Process selection.
- Process recording and process documentation.
- Process optimization before digitalization.
- Phases of process management.
- Interface analysis in public administration.
- Tried and tested methods of task analysis and task criticism.
Day 3: (Digital) Change Management
- Special features and challenges of "change" in the public sector.
- Safe maneuvering and leadership in the field of tension between preservation and change.
- Winning Employees for change.
- Dealing with worries, fears and resistance.
- Correct communication: Communicate phases of change - and do it right.
- Recognizing the personal needs of employees.
Own project work
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this qualification measure after you have registered.
Your benefit
- You methodically analyse your organization and processes in the context of digitalization and identify potential for optimization.
- You initiate digitization projects and manage them in a target-oriented manner.
- You develop digital strategies for your area of responsibility.
- You optimize internal processes through the use of agile methods and ways of working.
- They know the opportunities and risks of change for the public sector and know how to deal with them.
- Even in difficult situations, they work out the opportunities for change and motivate colleagues to support the upcoming change.
Methods
trainer, exercises, discussions, exchange of experience, group work, learning from practical examples, project work.
Recommended for
(Junior) managers, decision makers, project project managers and specialists from various administrative and service sectors.
Seminar evaluation for "Qualification program: Digital transformation in the public sector"
4.7 from 5
with 24 ratings
training content:
4.3
Content comprehensibility:
4.8
Practical relevance:
4.3
Trainer expertise:
4.9
Participant orientation:
4.9
Method variety:
4.7
On-site training together
Booking number
31230
31230
€ 1.990,-
plus VAT
3,5 days
in 2 locations
with certificate
2 Events
German
Joint online training
Booking number
33680
33680
€ 1.990,-
plus VAT
3,5 days
Online
with certificate
2 Events
German
Start dates and details
16.07.2025
Live online
Booking number:
33680
€ 1.990,- plus VAT.
€ 2,368.10 incl. VAT.
Course
zoom
Modules
3,5 days
Limited number of participants
Webinar
Digital transformation - now!
Date
16.-18.07.2025
Course
zoom
Schedule
1st day: 09:30 am - approx. 5:00 pm
2nd - 3rd day: 09:00 am - approx. 5:00 pm
Webinar
Presentation of the digital project/strategy
Date
08.08.2025
Course
zoom
Schedule
Start 09:00, end approx. 13:00
08.09.2025
Frankfurt a. M.
Booking number:
31230
€ 1.990,- plus VAT.
€ 2,368.10 incl. VAT.
Venue
Novotel Frankfurt City
Lise-Meitner-Straße 2, 60486 Frankfurt a. M.
Room rate: € 106,81 plus VAT.
Course
zoom
Modules
3,5 days
Limited number of participants
Classroom seminar
Digital transformation - now!
Date
08.-10.09.2025
Venue
Novotel Frankfurt City
Schedule
1st day: 09:30 am - approx. 5:00 pm
2nd - 3rd day: 09:00 am - approx. 5:00 pm
Webinar
Presentation of the digital project/strategy
Date
26.09.2025
Course
zoom
Schedule
Start 09:00, end approx. 13:00
14.01.2026
Live online
Booking number:
33680
€ 1.990,- plus VAT.
€ 2,368.10 incl. VAT.
Course
zoom
Modules
3,5 days
Limited number of participants
Webinar
Digital transformation - now!
Date
14.-16.01.2026
Course
zoom
Schedule
1st day: 09:30 am - approx. 5:00 pm
2nd - 3rd day: 09:00 am - approx. 5:00 pm
Webinar
Presentation of the digital project/strategy
Date
23.01.2026
Course
zoom
Schedule
Start 09:00, end approx. 13:00
02.03.2026
Düsseldorf/Hilden
Booking number:
31230
€ 1.990,- plus VAT.
€ 2,368.10 incl. VAT.
Venue
PLAZA-Hotel Hilden GmbH
Schwanenstrasse 27, 40721 Düsseldorf/Hilden
Room rate: € 93,21 plus VAT.
Course
zoom
Modules
3,5 days
Limited number of participants
Classroom seminar
Digital transformation - now!
Date
02.-04.03.2026
Venue
PLAZA-Hotel Hilden GmbH
Schedule
1st day: 09:30 am - approx. 5:00 pm
2nd - 3rd day: 09:00 am - approx. 5:00 pm
Webinar
Presentation of the digital project/strategy
Date
20.03.2026
Course
zoom
Schedule
Start 09:00, end approx. 13:00
Training is guaranteed to take place
Booking number:
31230
€ 1.990,- plus VAT.
€ 2,368.10 incl. VAT.
Details
3,5 days
Limited number of participants
Booking number:
33680
€ 1.990,- plus VAT.
€ 2,368.10 incl. VAT.
Details
3,5 days
Limited number of participants
No suitable date?
You are welcome to be notified by e-mail as soon as new dates are released.
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