This training is held in German.
Assistance tasks are becoming increasingly demanding in an agile working environment. The art of agile assistance management is in demand. Enjoying change and acting proactively are important core competencies. At the same time, the complexity of tasks and challenges is increasing and your implementation and change skills are in demand: being well organized, creating clear structures, supporting your boss and your team. Resolving conflicts, emotional stability and positive stress are the opportunities in the new world of work. Take your development skills and well-being into your own hands.

Contents

Assessment of agile working

  • Future check: How digital is/will assistance work be?
  • Know trends and sharpen your own profile.
  • Typogram of Assistance 4.0.
  • More than just a buzzword: agile mindset for assistance work.
  • How agile are you? Your company? An assessment of the situation.

Collaboration 4.0

  • The role of assistance in agile processes.
  • From I to We: working productively in a team.
  • Communication in the digital era: empathy as a key qualification.
  • Collaboration as a success factor - on the trail of solutions.

Self-organization in the VUCA world:
The art of agile assistance management

  • More complex - more global - more digital - faster: the 4-W method.
  • Rethinking self-management and organization.
  • The most important working methods for agile working - translated to everyday assistance.
  • Concrete practical examples of Scrum, Kanban, daily stand-up, change of perspective.

Performance and well-being in the world of work 4.0

  • How to successfully cope with periods of stress and change.
  • The best life hacks for emotional self-management.
  • Digital detox and offline times: Strategies for productivity and balance.
  • Navigating the world of work in a healthy and efficient way.

 

Learning environment

In your online learning environment, you will find useful information, downloads and extra services for this qualification measure after you have registered.

Your benefit

  • You will learn about trends and methods of agile working.
  • You will learn how to work even more efficiently in your role as an assistant and in a team with new digital tools.
  • You will be given ideas on how to increase your performance and improve your well-being.
  • You position yourself as a future-oriented, agile office expert in a rapidly changing, increasingly digital working world.

Please note: There will be no user training in agile project management techniques.

If possible, please bring your laptop to the training.

Methods

In-person events

Trainer input, exchange of experiences, individual and group exercises.

Live online events

Trainer input, exchange of experiences, individual and group exercises.

The following third-party tool can be used in the event:

Recommended for

Employees from the secretarial, assistance and administrative departments who would like to find out which agile methods and tools can be useful for their office work.

Open Badges - Show what you can do digitally too.

Open Badges are recognized, digital certificates of participation. These verifiable credentials are the current standard for integration in career networks such as LinkedIn.

With them, you digitally demonstrate the competences you possess. After successful completion, you will receive an Open Badge from us.

Read more

Attendees comments

"I liked the mixture of theory and active exercises."

Nadine Kuhn
LVR association HPH

"Small group, very good and super flexible trainer."

Tanja Büscher
Hekatron Vertriebs GmbH

"I particularly liked the lively mix of theory, practice and fun."

Christine Herberger
Klambt Verlag GmbH & Co. KG

Seminar evaluation for "Agile office management"

4.7 from 5
with 83 reviews
training content:
4.7
Content comprehensibility:
4.8
Practical relevance:
4.5
Trainer expertise:
4.8
Participant orientation:
4.8
Method variety:
4.8
On-site training together
Booking number
30372
€ 1.540,- plus VAT
2 days
in 3 locations
3 Events
German
In-person trainings
Joint online training
Booking number
33016
€ 1.540,- plus VAT
2 days
Online
2 Events
German
Live online events
Train several employees internally
Pricing upon request
  • Customized training courses according to your needs
  • Directly at your premises or online
  • Cost advantage from 5 participants
  • We contact you within 24 hours (Mon-Fri)
2 days
In-person or Online

Start dates and details

  Select time period
0 events
10.07.2025
Berlin
Booking number: 30372
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Venue
Hyperion Hotel Berlin
Hyperion Hotel Berlin
Prager Straße 12, 10779 Berlin
Room rate: € 133,44 plus VAT.
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
2 days
Limited number of participants

Thursday, 10.07.2025

09:00 am - 5:30 pm

Friday, 11.07.2025

09:00 am - 4:00 pm

Fee includes

The participation fee includes

  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.

The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.

29.10.2025
Live-Online
Booking number: 33016
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Course
zoom
zoom
Technical notes
We use various software to conduct our online events.
Days & Times
2 days
Limited number of participants

Wednesday, 29.10.2025

09:00 am - 5:30 pm

Thursday, 30.10.2025

09:00 am - 4:00 pm

05.02.2026
Cologne
Booking number: 30372
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Venue
Best Western Plus Hotel Köln City
Best Western Plus Hotel Cologne City
Innere Kanalstraße 15, 50823 Cologne
Room rate: € 133,81 plus VAT.
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
2 days
Limited number of participants

Thursday, 05.02.2026

09:00 am - 5:30 pm

Friday, 06.02.2026

09:00 am - 4:00 pm

Fee includes

The participation fee includes

  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.

The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.

13.04.2026
Live-Online
Booking number: 33016
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Course
zoom
zoom
Technical notes
We use various software to conduct our online events.
Days & Times
2 days
Limited number of participants

Monday, 13.04.2026

09:00 am - 5:30 pm

Tuesday, 14.04.2026

09:00 am - 4:00 pm

14.07.2026
Stuttgart
Booking number: 30372
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Venue
Parkhotel Messe-Airport
Parkhotel Messe-Airport
Filderbahnstrasse 2, 70771 Stuttgart
Room rate: € 142,09 plus VAT.
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
2 days
Limited number of participants

Tuesday, 14.07.2026

09:00 am - 5:30 pm

Wednesday, 15.07.2026

09:00 am - 4:00 pm

Fee includes

The participation fee includes

  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.

The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.

Sufficient places are still free.
Don't wait too long to book.
Fully booked.
Training is guaranteed to take place
The next booking ensures this course will take place
Booking number: 30372
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Details
2 days
Limited number of participants
Fee includes

The participation fee includes

  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.

The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.

Booking number: 33016
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Details
2 days
Limited number of participants
Book later
You are welcome to make a non-binding advance reservation.
No suitable date?
You are welcome to be notified by e-mail as soon as new dates are released.
Also bookable as in-house training
demand-oriented adaptations possible
on-site or live online for multiple employees
save time and traveling expenses
Please note: We use third-party tools for selected events. Personal data of the participant will be passed on to them for the implementation of the training offer. You can find more information in our privacy policy.

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