Dialogue instead of monologue: successful conversation

Talking to each other and finding solutions without misunderstandings

This training is held in German.
Effective communication is the key to successful collaboration, problem solving and achieving common goals. In this training course, you will learn basic conversation techniques and structured approaches to clearly formulate your point of view, address difficult topics in an appreciative manner and productively clarify differences with others. You will discover how a goal-oriented, inner attitude can positively influence your conversations and facilitate understanding. Ideal for everyday work and negotiations to find a common basis for consensus and avoid conflicts. Improve your communication skills in the long term.

Contents

Includes book and communication cube.

From communication to real understanding

  • Understanding as a key factor in results-oriented win-win communication and good cooperation.
  • Toolbox communication cube: your checklist for goal-oriented discussions. 
  • Systematically design communication processes. 

Communication and personal attitude

  • Recognize and understand different types of communication.
  • Assess yourself and be aware of differences in type in order to achieve your conversation goals.
  • Establish eye level and maintain an emotional-rational balance.
  • Change old thought patterns in order to develop a new, more goal-oriented attitude.

Preparation and structure of goal-oriented discussions

  • Define your interview objectives and readiness for action.
  • Recognize no-go's and create optimal framework conditions.
  • Clear discussion structure: taking stock of the different perspectives, developing creative solutions in dialog and agreeing on binding measures.

Communication management techniques

  • Use positive language to create a pleasant atmosphere.
  • Use constructive feedback and express criticism appropriately.
  • Present your concerns clearly and in an addressee-oriented manner.
  • Understand and steer conversations through active listening.
  • Engage in metacommunication: Talk about your communication style.

Learning environment

In your online learning environment, you will find useful information, downloads and extra services for this qualification measure after you have registered.

Your benefit

  • They can assess in which situations and with whom communication is necessary and possible.
  • You will learn how to prepare for an interview and gain clarity about your goals and commitment.
  • They develop a clear inner attitude that is conducive to understanding.
  • You will learn conversation techniques with which you can achieve your goals in an appreciative manner and take the interests of others into account.
  • You will reflect on your own communication behavior and know what you should pay attention to in communication processes.  
  • You will be provided with a discussion structure that will make it easier for you to agree on common results with others.

Methods

Intensive, practice-oriented training with trainer input, exercises and case studies of the participants, which are dealt with in small groups; conversation simulations and exchange of experiences in the plenum.
Practicing different conversation situations with the communication cube: preparing and conducting conversations, practicing conversation techniques and avoiding the emergence of conflicts.

Recommended for

Specialists and managers who want to practise practice-oriented communication.

Open Badges - Show what you can do digitally too.

Open Badges are recognized, digital certificates of participation. These verifiable credentials are the current standard for integration in career networks such as LinkedIn.

With them, you digitally demonstrate the competences you possess. After successful completion, you will receive an Open Badge from us.

Read more

Further recommendations for "Dialogue instead of monologue: successful conversation"

Attendees comments

"A very successful event. Above all, there was enough time for practical exercises and to become "aware" of the topic. The seminar leader did a wonderful job of integrating the participants' topics and comments into the training and also provided impetus in various areas."

Michael Hornung
DIC ONSITE GmbH, Mannheim

Seminar evaluation for "Dialogue instead of monologue: successful conversation"

4.6 from 5
with 39 ratings
training content:
4.6
Content comprehensibility:
4.7
Practical relevance:
4.3
Trainer expertise:
4.8
Participant orientation:
4.5
Method variety:
4.6
View into the product

Here you can get impressions of the training as well as information about the training topic.

Articles, interviews or whitepapers on the topic

Communication management: the key to successful communication

Communicating correctly also means being understood correctly. However, communication between people always harbors potential for misunderstandings, conflicts and disagreements. But how can we successfully communicate with each other? The answer lies in what is known as "communication management". Find out how this method developed by Dr. Daniela Dujmic-Erbe works and how it contributes to better interpersonal communication [...].

Learn more here

Articles, interviews or whitepapers on the topic

Communication management: the key to successful communication

Communicating correctly also means being understood correctly. However, communication between people always harbors potential for misunderstandings, conflicts and disagreements. But how can we successfully communicate with each other? The answer lies in what is known as "communication management". Find out how this method developed by Dr. Daniela Dujmic-Erbe works and how it contributes to better interpersonal communication [...].

Learn more here

 

IDGs and SDGs

 

Learning and shaping a sustainable future

Active listening and appreciative communication are skills for the future that you will learn in this training , among others. According to our partner, the Inner Development Goals Initiative (IDGs), you will also be contributing to a sustainable future. The IDGs have scientifically and globally identified the future skills needed to achieve the United Nations Sustainable Development Goals (SDGs). What exactly does that mean? Find out more.

 

On-site training together
Booking number
3467
€ 1.540,- plus VAT
2 days
in Berlin
on 23.09.2025
German
Events
Train several employees internally
Pricing upon request
  • Customized training courses according to your needs
  • Directly at your premises or online
  • Cost advantage from 5 participants
  • We contact you within 24 hours (Mon-Fri)
2 days
In-person or Online

Start dates and details

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23.09.2025
Berlin
Booking number: 3467
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Venue
Mercure Hotel City West
Mercure Hotel City West
Ohmstrasse 4-6, 13629 Berlin
Room rate: € 129,06 plus VAT.
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
2 days
Limited number of participants

Tuesday, 23.09.2025

09:00 am - 5:00 pm

Wednesday, 24.09.2025

09:00 am - 5:00 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Communication management and communication cubes
Sufficient places are still free.
Don't wait too long to book.
Fully booked.
Training is guaranteed to take place
Booking number: 3467
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Details
2 days
Limited number of participants
Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Communication management and communication cubes
Booking number: 3467
€ 1.540,- plus VAT.
€ 1,832.60 incl. VAT.
Details
2 days
Limited number of participants
Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Communication management and communication cubes
Book later
You are welcome to make a non-binding advance reservation.
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on-site or live online for multiple employees
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