training
This training is held in German.
Keeping a cool head in stressful situations is often an art. We all know those moments when words are spoken that we want to take back or when we are completely at a loss for words. In this training course, you will learn how to communicate authentically, constructively and in a solution-oriented manner in everyday business life, even in tricky moments. This not only leaves room for your own interests and goals, but also for a respectful, appreciative relationship with your counterpart.
Contents
Understand your thinking and behavior better
- Find out the "good reason" behind my indignation and make it understandable.
- Dissolving enemy images and inner de-escalation.
- Dealing with hurdles in international business between cultures
How feelings arise
- Distinguish between causes and triggers of feelings.
- Naming feelings instead of pseudo-feelings.
- Get out of feelings of shame and guilt!
- Take your own anger and annoyance seriously and use it to clarify things.
Dealing with strong emotions
- Better understand and accept your own misconduct.
- Setting boundaries and developing appropriate behavior.
Dealing with negative behavior
- Dealing with rejection and a "no" from the other person - without giving up on your own concerns.
- Do not take criticism, accusations and demands personally.
- Respectful interaction with each other.
- Understand the meaning of resistance and disruptive behavior.
Use constructive solution strategies
- Finding solutions instead of looking for culprits.
- Flexibility in finding solutions together.
- Solutions that include your own concerns and maintain the relationship.
- Ask without threatening, manipulating or blackmailing others.
- Develop promising requests.
The best methods for effective communication in business
- Your communication toolbox for business
- Using the four elements flexibly for sustainable solutions.
- Create clarity and sincerity - without hurting.
- Express feelings and needs - without victimization.
- Ask questions and make requests effectively - without making demands.
- Respond empathetically to others - without giving up your own concerns.
- Non-violent communication as an effective business tool.
- How to break down communication blocks and promote cooperation even under difficult conditions.
Practical workshop
- Practice-oriented case work with individual participant concerns.
- Tips for your development.
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this qualification measure after you have registered.
Your benefit
- You remain capable of acting in tense and conflict-laden situations.
- They learn how to deal appropriately with intense feelings, such as powerlessness and fear.
- They practise the use of demarcation strategies to take stress out of emotionally difficult situations.
- You learn to recognize your limits earlier and to treat the limits of others with respect.
- You know the background from modern brain research as to why "working harder on yourself" does not work in this area, despite the best intentions.
- You will learn how you can stand up for your cause without jeopardizing the relationship.
- You develop everyday ways of representing your concerns to people higher up in the hierarchy or to clients.
- You will receive professional feedback on the cases and concerns you bring with you.
- You will learn skills that will make you irreplaceable, despite artificial intelligence.
Methods
We teach you the approach, the method and the most important keys using your own specific examples. In order to learn in an experience-oriented and practical way, we alternate plenary discussions with exercises in small groups, partner or individual work. Many role plays with situations from your own everyday life support you in securing the transfer.
Recommended for
Specialists and managers and all employees who want to understand themselves and others better and communicate constructively even in emotionally charged situations.
Further recommendations for "I'll be right there! Constructive communication under pressure"
Attendees comments
"The seminars are well organized and very helpful. The good selection of methods is also impressive."
Karsten Heiartz
Kölner Pensionskasse VVaG
"The selection of topics was individually tailored to the needs of the participants."
Veronika Klein
Allianz Real Estate Germany GmbH
"I particularly enjoyed the training because there were only four of us. This meant that not only could the content be conveyed in a more targeted way (almost like one-to-one coaching!), but also more case studies could be practiced. Each participant had the opportunity to raise their concerns, which could then be discussed in detail and without time pressure. The trainer is competent and very interested in ensuring that the knowledge imparted is well received and applied by the participants. All in all, a successful training event that has helped me in my personal development. I am now full of confidence to integrate the knowledge I have gained into my everyday working life."
Doris Baum
Audi Interaction GmbH
"I particularly liked the empathy of the coach."
Danica Boje
hep global GmbH
"I can recommend the training because of its quality and the positive experience I had. I was able to take a lot of knowledge with me."
Zoe Ambs
Streck Transportgesellschaft mbH
"It was a first-class training event! I particularly liked the openness of the participants and the trainer."
Heike Hilgers
INFICON GmbH
"I can recommend the training because each person is perceived in their individual situation."
Birgit Dirks
Herford district
"I was able to identify the cause of my problems and was given tools to eliminate them."
Florian Klimmek
Espera-Werke GmbH
Seminar evaluation for "I'll be right there! Constructive communication under pressure"
4.6 from 5
with 927 reviews
training content:
4.5
Content comprehensibility:
4.6
Practical relevance:
4.5
Trainer expertise:
4.9
Participant orientation:
4.8
Method variety:
4.6
On-site training together
Booking number
5369
5369
€ 1.840,-
plus VAT
3 days
in 11 locations
14 Events
German
Joint online training
Start dates and details
02.07.2025
Frankfurt a. M.
Booking number:
5369
€ 1.840,- plus VAT.
€ 2,189.60 incl. VAT.
Days & Times
3 days
Limited number of participants
Wednesday, 02.07.2025
09:30 am - 5:30 pm
Thursday, 03.07.2025
09:00 am - 5:30 pm
Friday, 04.07.2025
09:00 am - 4:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
incl. pocket guide "Nonviolent Communication".
04.08.2025
Munich
Booking number:
5369
€ 1.840,- plus VAT.
€ 2,189.60 incl. VAT.
Days & Times
3 days
Limited number of participants
Monday, 04.08.2025
09:30 am - 5:30 pm
Tuesday, 05.08.2025
09:00 am - 5:30 pm
Wednesday, 06.08.2025
09:00 am - 4:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
incl. pocket guide "Nonviolent Communication".
22.09.2025
Hamburg
Booking number:
5369
€ 1.840,- plus VAT.
€ 2,189.60 incl. VAT.
Days & Times
3 days
Limited number of participants
Monday, 22.09.2025
09:30 am - 5:30 pm
Tuesday, 23.09.2025
09:00 am - 5:30 pm
Wednesday, 24.09.2025
09:00 am - 4:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
incl. pocket guide "Nonviolent Communication".
08.10.2025
Live-Online
Booking number:
32102
€ 1.840,- plus VAT.
€ 2,189.60 incl. VAT.
Course
zoom
Days & Times
3 days
Limited number of participants
Wednesday, 08.10.2025
09:00 am - 5:30 pm
Thursday, 09.10.2025
09:00 am - 5:30 pm
Friday, 10.10.2025
09:00 am - 4:00 pm
incl. pocket guide "Nonviolent Communication".
15.10.2025
Cologne
Booking number:
5369
€ 1.840,- plus VAT.
€ 2,189.60 incl. VAT.
Days & Times
3 days
Limited number of participants
Wednesday, 15.10.2025
09:30 am - 5:30 pm
Thursday, 16.10.2025
09:00 am - 5:30 pm
Friday, 17.10.2025
09:00 am - 4:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
incl. pocket guide "Nonviolent Communication".
20.10.2025
Düsseldorf
Booking number:
5369
€ 1.840,- plus VAT.
€ 2,189.60 incl. VAT.
Days & Times
3 days
Limited number of participants
Monday, 20.10.2025
09:30 am - 5:30 pm
Tuesday, 21.10.2025
09:00 am - 5:30 pm
Wednesday, 22.10.2025
09:00 am - 4:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
incl. pocket guide "Nonviolent Communication".
10.11.2025
Stuttgart
Booking number:
5369
€ 1.840,- plus VAT.
€ 2,189.60 incl. VAT.
Days & Times
3 days
Limited number of participants
Monday, 10.11.2025
09:30 am - 5:30 pm
Tuesday, 11.11.2025
09:00 am - 5:30 pm
Wednesday, 12.11.2025
09:00 am - 4:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
incl. pocket guide "Nonviolent Communication".
24.11.2025
Berlin
Booking number:
5369
€ 1.840,- plus VAT.
€ 2,189.60 incl. VAT.
Days & Times
3 days
Limited number of participants
Monday, 24.11.2025
09:30 am - 5:30 pm
Tuesday, 25.11.2025
09:00 am - 5:30 pm
Wednesday, 26.11.2025
09:00 am - 4:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
incl. pocket guide "Nonviolent Communication".
14.01.2026
Frankfurt a. M.
Booking number:
5369
€ 1.840,- plus VAT.
€ 2,189.60 incl. VAT.
Days & Times
3 days
Limited number of participants
Wednesday, 14.01.2026
09:30 am - 5:30 pm
Thursday, 15.01.2026
09:00 am - 5:30 pm
Friday, 16.01.2026
09:00 am - 4:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
incl. pocket guide "Nonviolent Communication".
02.02.2026
Munich
Booking number:
5369
€ 1.840,- plus VAT.
€ 2,189.60 incl. VAT.
Days & Times
3 days
Limited number of participants
Monday, 02.02.2026
09:30 am - 5:30 pm
Tuesday, 03.02.2026
09:00 am - 5:30 pm
Wednesday, 04.02.2026
09:00 am - 4:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
incl. pocket guide "Nonviolent Communication".
18.03.2026
Hamburg
Booking number:
5369
€ 1.840,- plus VAT.
€ 2,189.60 incl. VAT.
Days & Times
3 days
Limited number of participants
Wednesday, 18.03.2026
09:30 am - 5:30 pm
Thursday, 19.03.2026
09:00 am - 5:30 pm
Friday, 20.03.2026
09:00 am - 4:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
incl. pocket guide "Nonviolent Communication".
27.04.2026
Düsseldorf
Booking number:
5369
€ 1.840,- plus VAT.
€ 2,189.60 incl. VAT.
Days & Times
3 days
Limited number of participants
Monday, 27.04.2026
09:30 am - 5:30 pm
Tuesday, 28.04.2026
09:00 am - 5:30 pm
Wednesday, 29.04.2026
09:00 am - 4:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
incl. pocket guide "Nonviolent Communication".
05.05.2026
Live-Online
Booking number:
32102
€ 1.840,- plus VAT.
€ 2,189.60 incl. VAT.
Course
zoom
Days & Times
3 days
Limited number of participants
Tuesday, 05.05.2026
09:00 am - 5:30 pm
Wednesday, 06.05.2026
09:00 am - 5:30 pm
Thursday, 07.05.2026
09:00 am - 4:00 pm
incl. pocket guide "Nonviolent Communication".
10.06.2026
Berlin
Booking number:
5369
€ 1.840,- plus VAT.
€ 2,189.60 incl. VAT.
Days & Times
3 days
Limited number of participants
Wednesday, 10.06.2026
09:30 am - 5:30 pm
Thursday, 11.06.2026
09:00 am - 5:30 pm
Friday, 12.06.2026
09:00 am - 4:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
incl. pocket guide "Nonviolent Communication".
20.07.2026
Mannheim
Booking number:
5369
€ 1.840,- plus VAT.
€ 2,189.60 incl. VAT.
Days & Times
3 days
Limited number of participants
Monday, 20.07.2026
09:30 am - 5:30 pm
Tuesday, 21.07.2026
09:00 am - 5:30 pm
Wednesday, 22.07.2026
09:00 am - 4:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
incl. pocket guide "Nonviolent Communication".
09.09.2026
Munich
Booking number:
5369
€ 1.840,- plus VAT.
€ 2,189.60 incl. VAT.
Days & Times
3 days
Limited number of participants
Wednesday, 09.09.2026
09:30 am - 5:30 pm
Thursday, 10.09.2026
09:00 am - 5:30 pm
Friday, 11.09.2026
09:00 am - 4:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
incl. pocket guide "Nonviolent Communication".
30.09.2026
Live-Online
Booking number:
32102
€ 1.840,- plus VAT.
€ 2,189.60 incl. VAT.
Course
zoom
Days & Times
3 days
Limited number of participants
Wednesday, 30.09.2026
09:00 am - 5:30 pm
Thursday, 01.10.2026
09:00 am - 5:30 pm
Friday, 02.10.2026
09:00 am - 4:00 pm
incl. pocket guide "Nonviolent Communication".
Training is guaranteed to take placeThe next booking ensures this course will take place
Booking number:
5369
€ 1.840,- plus VAT.
€ 2,189.60 incl. VAT.
Details
3 days
Limited number of participants
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
incl. pocket guide "Nonviolent Communication".
Booking number:
32102
€ 1.840,- plus VAT.
€ 2,189.60 incl. VAT.
Details
3 days
Limited number of participants
incl. pocket guide "Nonviolent Communication".
No suitable date?
You are welcome to be notified by e-mail as soon as new dates are released.
Please note: We use third-party tools for selected events. Personal data of the participant will be passed on to them for the implementation of the training offer. You can find more information in our privacy policy.
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