Appreciative communication - Diplomacy in business
Appreciative communication - Diplomacy in business
4.5
Contents
Achieving your goals with diplomacy, clarity, and respect
- Diplomacy as a factor for success – reaching your goal smoothly instead of banging your head against a brick wall.
- Maintain and strengthen relationship accounts.
- Long-term and solution-oriented thinking.
- Diplomacy and self-control.
- Win-win approaches promote joint solutions.
Appreciative communication in practice
- Principles of respectful and diplomatic communication.
- Directness versus diplomacy - contradiction or complement?
- Key diplomatic skills: active listening, targeted questions, leadership.
- Questioning techniques for a targeted conversation.
- Recognize needs and treat them with respect.
Saying no and setting boundaries
- Three steps to a diplomatic "no".
- Techniques for constructive confrontation.
- Drawing boundaries without jeopardizing relationships.
- Appreciation and recognition as a basis.
Self-esteem, confidence, and self-coaching – Personal aspects of diplomatic behavior
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.
Your benefit
- You understand and utilize the close connection between diplomacy and success.
- You will learn about various aspects of appreciative and diplomatic communication.
- You recognize the connections between self-esteem, self-control, and diplomacy.
- You appreciate the importance of relationship orientation in communication and use it purposefully.
- You use tools for diplomatic communication in a targeted manner.
Methods
trainer, self-reflection, mental preparation, role-playing, discussion, small group work, feedback. attendees on their own examples and situations.
Recommended for
Specialists and managers who want to contribute to sustainable solutions in a spirit of partnership and respect in order to achieve better results.
Further recommendations for "Appreciative Communication - Diplomacy in Business"
Learning and shaping a sustainable future
Long-term solution orientation and treating patterns and needs with respect are future skills that you will learn in this training , among others. According to our partner, the Inner Development Goals Initiative (IDGs), you are also contributing to a sustainable future. The IDGs have scientifically and globally identified the future skills needed to achieve the United Nations Sustainable Development Goals (SDGs). What exactly does that mean? Find out more.
7954
Can also be booked as English-language training:
Success through Diplomacy
32046
Can also be booked as English-language training:
Success through Diplomacy
- Customized training courses according to your needs
- Directly at your premises or online
- Cost advantage from 5 participants
- We contact you within 24 hours (Mon-Fri)
Can also be booked as English-language training:
Success through Diplomacy
Ratings and feedback from our participants
Start dates and details
Wednesday, 18.03.2026
09:00 am - 6:00 pm
Thursday, 19.03.2026
09:00 am - 4:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
incl. pocket guide "Diplomacy in everyday life"
Tuesday, 19.05.2026
09:00 am - 6:00 pm
Wednesday, 20.05.2026
09:00 am - 4:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
incl. pocket guide "Diplomacy in everyday life"
Monday, 10.08.2026
09:00 am - 6:00 pm
Tuesday, 11.08.2026
09:00 am - 4:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
incl. pocket guide "Diplomacy in everyday life"
Thursday, 08.10.2026
09:00 am - 6:00 pm
Friday, 09.10.2026
09:00 am - 4:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
incl. pocket guide "Diplomacy in everyday life"
Monday, 26.10.2026
09:00 am - 6:00 pm
Tuesday, 27.10.2026
09:00 am - 4:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
incl. pocket guide "Diplomacy in everyday life"
Thursday, 19.11.2026
09:00 am - 5:00 pm
Friday, 20.11.2026
09:00 am - 5:00 pm
incl. pocket guide "Diplomacy in everyday life"
Wednesday, 02.12.2026
09:00 am - 6:00 pm
Thursday, 03.12.2026
09:00 am - 4:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
incl. pocket guide "Diplomacy in everyday life"
Tuesday, 16.02.2027
09:00 am - 6:00 pm
Wednesday, 17.02.2027
09:00 am - 4:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
incl. pocket guide "Diplomacy in everyday life"
Thursday, 18.03.2027
09:00 am - 6:00 pm
Friday, 19.03.2027
09:00 am - 4:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
incl. pocket guide "Diplomacy in everyday life"
Training is guaranteed to take place- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
incl. pocket guide "Diplomacy in everyday life"
incl. pocket guide "Diplomacy in everyday life"
About us - The Haufe Akademie
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Whether on site, live online or in-house - our customised solutions, our claim to the highest level of consulting expertise and training tailored to your needs simplify the acquisition of skills for the working world of the future and sustainably facilitate professional development.
A wide range of seminars, individual coaching and our flexible formats support HR managers and decision-makers in shaping the future and developing employees, in-house teams and companies.
Experience the benefits of online training from the comfort of your own home. Our online formats meet the highest quality standards and are in no way inferior to face-to-face events in terms of practical relevance. Learn together live online in interactive groups or digitally at a time of your choice.
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We are there for you Monday to Friday 8:00 a.m. - 5:00 p.m.
Questions & Answers
In our Questions & Answers (FAQ) section, you will find all the answers and the most frequently asked questions about your selected topic.
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