customers and employee-centered leadership | E-Learning

Tools and methods

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This e-learning is held in English and German.

You and your team are more digital and agile - in short, your team has arrived in the new working reality. Your customers give feedback on the product or performance much earlier and more frequently. And your Employees can live more flexible working models.
You have probably already noticed that the increased demands of customers and the needs of your Employees do not always fit together smoothly. In this e-learning, you will learn how to better understand these different needs, turn them into win-win situations and thus steer your team towards greater satisfaction and motivation.

Learning objectives

You can ...

assess the relevance of customers and employee-centered leadership.
proactively involve customers and Employees in your process and product development.
better understand the needs of your Employees and thus improve your team performance.
use the co-creation process with added value.
be supported by digital tools and introduce them sensibly.

Methods

Each learning unit addresses a specific question on the topic. The modular structure of the learning units gives you the flexibility to choose which topics you want to work on and when.

You will be provided with basic theoretical knowledge that you can reflect on directly with the help of specific instructions and exercises and apply in practice.

You learn with high-quality expert videos, audios, checklists, step-by-step instructions and case studies.

Recommended for

New specialists and managers whose teams are increasingly working in a hybrid environment

More than 100 courses in one subscription

€ 39,- / Month
plus VAT

Online

On demand

German | English

Contingents of 50 learners or more

Pricing upon request

Online

On demand

German | English

Request

Please note: We use third-party tools for selected events. Personal data of the participant will be passed on to them for the implementation of the training offer. You can find more information in our privacy policy.

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