Training
This training is held in German.
Efficient and high-quality business processes - who doesn't need that? There are often many types of waste and errors in service processes, the consistent avoidance of which and a constant focus on customer requirements can help companies to move forward. Lean administration is a philosophy. Learn and train the individual methods so that you can actively apply them in administrative processes. Awaken your desire and passion to actively shape processes!
Contents
The analysis of administrative processes
- Analysis of the current situation of administrative processes.
- Error and waste analysis.
The optimization of administrative processes
- Optimization of processes.
- Optimization of work content (input - process - output).
- Clear tasks and defined interfaces as supporting pillars.
Avoiding disruptions in the work process
- Standardize forms and processes.
- Write clear work instructions.
- Process descriptions for clear orientation.
- Define clear responsibilities.
Key figures for evaluating the change
- Survey of employee satisfaction.
- Meaningful KPIs (Key Performance Indicators).
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this qualification measure after you have registered.
Your benefit
- You understand the lean management philosophy and can apply it to your practice.
- You will learn the most important methods and practise them directly using a case study in several group exercises.
- You can increase the efficiency and quality of your processes and consistently align them with the "pull principle".
Methods
Trainer input, business case and discussion. Theory, practice, action tracking and required key figures are taught in several group exercises as part of the case study.
Recommended for
employees and managers from the areas of sales, service/customer service, quality management, purchasing, administration, finance and controlling, as well as employees from administrations, the public sector and similar industries who are entrusted with the design of administrative processes.
Further recommendations for "Lean Administration - consistently improve your administrative processes!"
Attendees comments
"The training gave me a really good insight into the topic of lean and processes. Highly recommended as an introductory seminar. The simulation game in particular clearly illustrates the potential that can be found in improving processes and how you can achieve a lot of benefits with relatively little effort."
Enrico Uschner
Max Planck Institute, Greifswald
Seminar evaluation for "Lean administration - consistently improve your administrative processes!"
4.3 from 5
with 83 reviews
training content:
4.2
Content comprehensibility:
4.4
Practical relevance:
4
Trainer expertise:
4.5
Participant orientation:
4.5
Method variety:
4.4
On-site training together
Booking number
3528
3528
€ 1.490,-
plus VAT
2 days
in 4 locations
4 Events
German
Joint online training
Start dates and details
03.09.2025
Live-Online
Booking number:
33452
€ 1.490,- plus VAT.
€ 1,773.10 incl. VAT.
Course
zoom
Days & Times
2 days
Limited number of participants
Wednesday, 03.09.2025
09:00 am - 5:00 pm
Thursday, 04.09.2025
09:00 am - 5:00 pm
08.09.2025
Frankfurt a. M./Offenbach
Booking number:
3528
€ 1.490,- plus VAT.
€ 1,773.10 incl. VAT.
Days & Times
2 days
Limited number of participants
Monday, 08.09.2025
09:00 am - 5:00 pm
Tuesday, 09.09.2025
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
02.12.2025
Cologne
Booking number:
3528
€ 1.490,- plus VAT.
€ 1,773.10 incl. VAT.
Days & Times
2 days
Limited number of participants
Tuesday, 02.12.2025
09:00 am - 5:00 pm
Wednesday, 03.12.2025
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
24.03.2026
Munich
Booking number:
3528
€ 1.490,- plus VAT.
€ 1,773.10 incl. VAT.
Days & Times
2 days
Limited number of participants
Tuesday, 24.03.2026
09:00 am - 5:00 pm
Wednesday, 25.03.2026
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
13.04.2026
Live-Online
Booking number:
33452
€ 1.490,- plus VAT.
€ 1,773.10 incl. VAT.
Course
zoom
Days & Times
2 days
Limited number of participants
Monday, 13.04.2026
09:00 am - 5:00 pm
Tuesday, 14.04.2026
09:00 am - 5:00 pm
16.09.2026
Hamburg
Booking number:
3528
€ 1.490,- plus VAT.
€ 1,773.10 incl. VAT.
Days & Times
2 days
Limited number of participants
Wednesday, 16.09.2026
09:00 am - 5:00 pm
Thursday, 17.09.2026
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Training is guaranteed to take place
Booking number:
3528
€ 1.490,- plus VAT.
€ 1,773.10 incl. VAT.
Details
2 days
Limited number of participants
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Booking number:
33452
€ 1.490,- plus VAT.
€ 1,773.10 incl. VAT.
Details
2 days
Limited number of participants
No suitable date?
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