training

Crash course in correspondence & Outlook for office workers

Professional tips & perfect e-mail management

This training is held in German.
As an office worker, you need smart self-management and clear, customer-oriented communication in Office 4.0. You can do this effortlessly if you get the flood of emails under control by perfectly organizing your email inbox and your to-dos. Use the possibilities and automation that Outlook offers you to work efficiently and effectively. In this training training course, you will also learn how to drastically reduce search times to a minimum and how to formulate professional, comprehensible and appealing emails, because good communication is an important image factor for your company.

Contents

Layout & wording in e-mail correspondence

  • Get to the heart of your message: write briefly, concisely and unambiguously.
  • Customer orientation: Build positive business relationships through positive wording.
  • Organization and structure: Make your emails clear and easy to read.
  • Writing style update: Which formulations are up-to-date and customer-oriented?
  • Netiquette: Modern online etiquette.

Massive time savings thanks to autotext, quick blocks and templates

  • Increase efficiency: Work efficiently with autotext, quick modules and templates.
  • Sensible use of tools: The difference between quick modules and templates.

Increase efficiency and reduce search times with professional e-mail management

  • Storage space optimization: What to keep? What to delete? Delete without regrets.
  • Transparent inbox: automatically redirect emails.
  • Clever use of automation: Efficiently forward emails and save time with Quicksteps.
  • Minimize search times: Create tasks or appointments directly from emails.
  • Trust is good, control is more efficient: Delegate tasks from e-mails and monitor them in a targeted manner.
  • Overview and transparency: Optimized resubmission with Outlook.
  • Simply ingenious: The link between OneNote and Outlook.
  • Email filing with brains: Avoid redundancy and find it again quickly.

In the training we work with Outlook versions from Outlook 2016 to Outlook 365. Please note that the new Outlook does not yet have all the useful functions and is therefore not included in the seminar.

Learning environment

In your online learning environment, you will find useful information, downloads and extra services for this training course after you have registered.

Your benefit

In this online training

  • you will receive impulses on how to organize yourself even better with Outlook and
  • how you can use the program for your self-management and time management.
  • You optimize your written communication and
  • train meaningful, concise and recipient-oriented correspondence.

 

Methods

Expert trainer input, exercises and exchange of experience, checklists and tools.

Recommended for

This training is aimed at assistants and all office workers who would like to receive a compact summary of the most important tips for correspondence with Outlook, explained by a professional.

Open Badges - Show what you can do digitally too.

Open Badges are recognized, digital certificates of participation. These verifiable credentials are the current standard for integration in career networks such as LinkedIn.

With them, you digitally demonstrate the competences you possess. After successful completion, you will receive an Open Badge from us.

Read more

Seminar evaluation for "Crash Course Correspondence & Outlook for Office Workers"

4.7 from 5
with 4 ratings
training content:
5
Content comprehensibility:
5
Practical relevance:
4.3
Trainer expertise:
5
Participant orientation:
5
Method variety:
4.3
Joint online training
Booking number
36522
€ 890,- plus VAT
1 day
Online
3 Events
German
Events
Train several employees internally
Pricing upon request
  • Customized training courses according to your needs
  • Directly at your premises or online
  • Cost advantage from 5 participants
  • We contact you within 24 hours (Mon-Fri)
1 day
In-person or Online

Start dates and details

  Select time period
0 events
11.07.2025
Live-Online
Booking number: 36522
€ 890,- plus VAT.
€ 1,059.10 incl. VAT.
Course
zoom
zoom
Technical notes
We use various software to conduct our online events.
Days & Times
1 day
Limited number of participants

Friday, 11.07.2025

09:00 am - 5:00 pm

28.10.2025
Live-Online
Booking number: 36522
€ 890,- plus VAT.
€ 1,059.10 incl. VAT.
Course
zoom
zoom
Technical notes
We use various software to conduct our online events.
Days & Times
1 day
Limited number of participants

Tuesday, 28.10.2025

09:00 am - 5:00 pm

20.02.2026
Live-Online
Booking number: 36522
€ 890,- plus VAT.
€ 1,059.10 incl. VAT.
Course
zoom
zoom
Technical notes
We use various software to conduct our online events.
Days & Times
1 day
Limited number of participants

Friday, 20.02.2026

09:00 am - 5:00 pm

Sufficient places are still free.
Don't wait too long to book.
Fully booked.
Training is guaranteed to take place
Booking number: 36522
€ 890,- plus VAT.
€ 1,059.10 incl. VAT.
Details
1 day
Limited number of participants
Booking number: 36522
€ 890,- plus VAT.
€ 1,059.10 incl. VAT.
Details
1 day
Limited number of participants
Book later
You are welcome to make a non-binding advance reservation.
No suitable date?
You are welcome to be notified by e-mail as soon as new dates are released.
Also bookable as in-house training
demand-oriented adaptations possible
on-site or live online for multiple employees
save time and traveling expenses
Please note: We use third-party tools for selected events. Personal data of the participant will be passed on to them for the implementation of the training offer. You can find more information in our privacy policy.

About us – The Haufe Akademie

Your optimizer, innovator and companion since 1978 -
Your professional partner for professional development and seminars, training courses and topical conferences.

Whether on site, live online or in-house - our customised solutions, our claim to the highest level of consulting expertise and training tailored to your needs simplify the acquisition of skills for the working world of the future and sustainably facilitate professional development.

A wide range of seminars, individual coaching and our flexible formats support HR managers and decision-makers in shaping the future and developing employees, in-house teams and companies.

Experience the benefits of online training from the comfort of your own home. Our online formats meet the highest quality standards and are in no way inferior to face-to-face events in terms of practical relevance. Learn together live online in interactive groups or digitally at a time of your choice.

2,500+ further training
600,000+ apprentices per year
Over 95% positive reviews
2,500 trainers and coaches
17,500+ training courses held per year
Call us or send an email

Do you have any questions?

We are there for you Mon - Fri 8 a.m. - 5:00 p.m.

Stephanie Göpfert

Head of Customer Service

*Mandatory fields
FAQs

Questions & Answers

In our Questions & Answers (FAQ) section, you will find all the answers and the most frequently asked questions about your selected topic.