The AI cockpit for assistance: ChatGPT, Copilot & Co.

To get started, we recommend webinars that clearly explain the practical use of AI in everyday caregiving, showcase initial concrete applications, and require no prior knowledge.

• The AI driver's license for assistants
• The AI cockpit for assistance: ChatGPT, Copilot & Co.
• Clever use of AI in MS 365 Office apps
• Modern correspondence with AI tools

Forusers basic knowledge, we recommend training courses that provide in-depth instruction on the safe and productive use of AI in day-to-day assistance work. The focus is on specific tools, practical applications, and tasks where AI can provide targeted support.

• Work smarter - with AI
• MS 365 Copilot with License – for Modern Office Assistance

These training sessions are particularly well-suited if you already have some experience with AI and want to integrate it into your daily work in a more targeted, confident, and efficient way.

In addition to general AI topics, we also offer training on specific use cases. 

• Your smart AI assistant - for more productivity and efficiency in the office
• Take your PowerPoint presentations to the next level—with AI
• Smart logging - with AI
• Practice having difficult conversations with AI

These offerings are designed forusers who have already gained some experience with AI tools and would like to deepen their knowledge in a targeted manner for specific tasks in their day-to-day work. 

Generally speaking, a full version of an AI tool is useful so that you can immediately try out and apply what you’ve learned. In the respective course descriptions, you’ll find specific instructions on which tools are required and how training during training .

Many assistants are faced with the question of how they can use artificial intelligence in a practical way without having to build up a deep understanding of technology. This is exactly where the training : it clearly explains the basics of AI and shows you step by step how to use tools such as ChatGPT and Microsoft Copilot for typical assistant tasks. You will learn not in an abstract way, but using concrete office examples, how AI can support you and really make your everyday work easier.

In everyday assistant work, recurring tasks such as revising texts, summarizing information, or preparing tables take up a lot of time. The training you in a practical way how AI is used for precisely these tasks. You will learn how to create or optimize texts more quickly, prepare content clearly, and support simple Excel solutions with AI. This will free up time for more demanding tasks and make you more efficient in your day-to-day work.

A lot of uncertainty comes from not knowing how AI tools work and what their limits are. In training a clear intro to using ChatGPT and Microsoft Copilot, including the differences between them and how they can be used in the office. You'll learn how to make useful inputs, critically evaluate results, and use AI responsibly in your work without relying on incorrect outputs.

Whether AI really helps depends largely on how precisely the request is formulated. In training , you training prompt design, i.e., how to give AI specific instructions so that the results match your assistance tasks. Through practical exercises, you will learn how to improve and refine prompts and adapt them to different tasks. This turns AI into a reliable tool rather than an experiment.

The requirements for assistant roles are changing noticeably as a result of digitalization and automation. This training you to actively shape this development by teaching you how to use AI as a productive tool. You will build relevant future skills, increase your digital confidence, and position yourself as a modern, proactive assistant. In addition, you will receive an Open Badge that allows you to showcase your acquired AI knowledge.