Practical workshop: Conflicts involving multiple parties
Multi-party conflicts – Understanding, intervening, and resolving the specific challenges
Contents
- Types and dynamics of multi-party conflicts: How do they differ from conflicts between two parties?
- Sources of power, subordination, and hierarchy: What role do formal and informal power play? How do relationships of dependency influence the course of a conflict?
- Legal framework: Labor law obligations, co-determination rights, the Mediation Act, limits, and responsibilities.
- Analysis tools: Use of methods such as stakeholder analyses, conflict maps, or the representation of interests and power relations.
- Communication and perception pitfalls: dealing with attributions, escalations, or structural delays.
- Intervention and moderation methods: Techniques such as multi-party mediation, negotiations based on the Harvard model, and dialogue-oriented approaches.
- Practical exercises and simulation game: Working through realistic scenarios to reflect on roles and develop concrete solutions.
- Ensuring sustainability: Implementing agreements through feedback processes and establishing a corporate culture that is capable of dealing with conflict.
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.
Your benefit
- You gain clarity about complex conflict situations and deal with them in a structured and confident manner.
- You recognize power relations and hierarchies in order to deal with them in a targeted manner.
- You understand the legal framework that allows you to act confidently within the limits.
- You use tools and methods for moderation and conflict resolution.
- You promote a culture in which conflicts are resolved constructively and learning processes can take place.
- You act confidently in complex situations by linking aspects of power and law.
- Get personalized support by bringing in your own cases from your everyday work.
Methods
trainer, case studies, group work, role-playing, systemic visualizations, simulation games, moderated discussions between participants, feedback, and transfer aids for your own practice.
Recommended for
Specialists and managers, team or project leaders, mediators, conflict consultants, HR managers, members of committees, works councils, and employee representatives, and all employees who need and want to resolve conflicts.
Start dates and details
Wednesday, 22.07.2026
09:00 am - 5:30 pm
Thursday, 23.07.2026
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Monday, 09.11.2026
09:00 am - 5:30 pm
Tuesday, 10.11.2026
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Thursday, 11.03.2027
09:00 am - 5:30 pm
Friday, 12.03.2027
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
About us - The Haufe Akademie
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Whether on site, live online or in-house - our customised solutions, our claim to the highest level of consulting expertise and training tailored to your needs simplify the acquisition of skills for the working world of the future and sustainably facilitate professional development.
A wide range of seminars, individual coaching and our flexible formats support HR managers and decision-makers in shaping the future and developing employees, in-house teams and companies.
Experience the benefits of online training from the comfort of your own home. Our online formats meet the highest quality standards and are in no way inferior to face-to-face events in terms of practical relevance. Learn together live online in interactive groups or digitally at a time of your choice.
Do you have any questions?
We are there for you Monday to Friday 8:00 a.m. - 5:00 p.m.
Questions & Answers
In our Questions & Answers (FAQ) section, you will find all the answers and the most frequently asked questions about your selected topic.
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