Qualification program: Effective advising and communication in organizations
Winning people over, advancing ideas, shaping change
Focus: Clarify your role, gain influence, understand problems with razor-sharp precision.
Key content:
- Role clarification & mandate: Internal consultant, coach, sparring partner? Where does responsibility begin and end?
- Stakeholder management: Realistically assess power, interests, and camps, and navigate them skillfully.
- Clarification of the assignment: expectations, goals, success criteria, limitations.
- Diagnosis & analysis: Break down problems clearly, form hypotheses, incorporate feedback loops.
- Effective communication: getting to the heart of complex issues, winning over your audience, pitching and presenting.
Focus: Managing groups, designing processes, dealing with resistance.
Key content:
- Convincing conversation skills: Asking questions that are relevant and helpful, addressing conflicts before they escalate.
- Building relationships and trust: quickly establish rapport, provide reassurance without holding back.
- Conflict management skills: Recognizing dynamics, acting in a way that prevents escalation without taking sides.
- Process design: setting up sustainably effective workshops and change processes.
- Moderation & facilitation: clear structure, good energy management, securing results.
- Utilizing resistance: understanding psychological mechanisms, not pushing away blockages, but integrating them.
Focus: Empowerment, implementation, self-management, and professional attitude.
Key content:
- Anchoring change: supporting measures, creating commitment, designing follow-up.
- Coaching elements: Questions that inspire; designing efficient spaces for reflection.
- Self-management & resilience: setting boundaries, managing expectations, dealing with stress.
- Systemic perspective: Recognizing patterns, reading culture, interventions at the system level.
- Professional attitude: neutrality, clarity, courage, integrity.
- Lateral leadership: Exercising influence without formal power, bringing about decisions.
- Appearance & impact: Presence through posture, voice, and speech.
Contents
This training you training the skills you need for effective organizational development, internal consulting, and lateral leadership. In three modules that build on each other, you will strengthen your role, expand your conflict and process management skills, and ensure sustainable implementation.
You clarify your mandate, analyze stakeholders professionally, and sharpen your positioning within the organization. You learn to diagnose complex problems in a structured manner, define tasks precisely, and communicate them in a way that is suitable for management.
Building on this, you will develop skills in conflict management, communication, and process design. You will moderate workshops effectively, confidently manage group dynamics, and use resistance constructively for change processes.
In the third module, you ensure implementation and impact: you anchor measures sustainably, strengthen your self-management, and expand your influence without formal power. With a systemic perspective, a professional attitude, and a clear presence, you increase your effectiveness at the individual, team, and organizational levels.
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.
Your benefit
- More confidence and clarity in your advisory role
- Convincing communication—even in challenging situations
- Effective influence without formal hierarchy
- Confident appearance with a stronger personal impact
- Modern methods & AI tools for efficient, future-oriented work
Methods
Interactive practical workshop with many individual work phases, targeted trainer input, and a genuine workshop atmosphere—lively, practical, and directly applicable.
Recommended for
Anyone who wants to be project managers in their role as consultants internal consultants, experts project managers —especially people who regularly advise, support, coordinate, or provide technical leadership and work with a wide variety of stakeholders.
Further recommendations for "Qualification program: Effective consulting and communication in organizations"
Further recommendations for "Qualification program: Effective consulting and communication in organizations"
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About us - The Haufe Akademie
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