Online Course: AI Skills for Everyday Work

Author: Martina Peukert

• Build prompts systematically: Combine role, task, context, format, tone, and examples in a targeted manner.
• Improve results step by step: Use roles, compare variations, take advantage of the opportunity to ask questions, and work with clear iteration loops.
• Classify prompting techniques: Select zero-shot, few-shot, and multi-stage approaches appropriate for the task.
• Multimodal Prompting: Develop instructions for text, images, videos, audio, presentations, spreadsheets, and other applications.
• Build Your Own Prompt Practice: Use templates for different work areas, critically review outputs, recognize prompt injection, and create a personal prompt library.

Author: Nicolai Schümann

• Understanding Copilot: Distinguish between Copilot Chat and Microsoft 365 Copilot, and realistically assess their features, licenses, and usage limits.
• Speed up routine tasks: Efficiently work on documents, emails, meetings, spreadsheets, and presentations in Word, Outlook, Teams, Excel, and PowerPoint.
• Automate workflows and improve collaboration: identify recurring processes, make effective use of connectors, and make knowledge available to the team.
• Distinguishing Between Assistants and Agents: Identifying Appropriate Use Cases and Developing, Testing, and Refining Your Own Copilot Agent.
• Choose the Right Tools with Confidence: Compare Copilot with other language models, consider data and permissions, and understand the future of AI-powered office work.

Author: Prof. Dr. Janine Wendt

• Understanding the Legal Framework: Data Protection, Copyright, Confidentiality, and Key Compliance Requirements for AI Use.
• Understanding the EU AI Act: An Overview of Risk Categories, Transparency Requirements, Documentation, and Responsibilities.
• Assessing AI Applications on a Risk-Based Basis: Evaluating Use Cases, Identifying Liability Issues, and Deriving Appropriate Protective Measures.
• Countering Deepfakes and Manipulation: Identifying Risks and Developing Clear Rules for Verification and Communication.
• Putting the Law into Practice: Act with Greater Confidence Using Checklists, Decision-Making Tools, and Clear Lines of Responsibility.

Author: Yvonne Breinlinger-Scheuring

• Convincingly communicate the benefits: Clearly present the added value, costs, and potential impacts of AI to stakeholders.
• Addressing Concerns Constructively: Recognizing Uncertainty and AI Anxiety, Facilitating Discussions, and Providing Guidance.
• Effectively launching pilot projects: Selecting, testing, and evaluating suitable quick wins, and scaling them up gradually.
• Strengthening Leadership and Collaboration: Clarifying Roles, Developing Exemplary Behavior, and Promoting Collaborative Learning.
• Plan your personal development: Outline your next steps, learning goals, and networking activities in your own roadmap.

Author: Martina Peukert

• Select a relevant use case: Identify time wasters and effective strategies in your own work context.
• Define the goal and success criteria: describe the desired benefits in concrete terms and make them measurable.
• Designing a suitable solution: Carefully select the tool, prompt, data, and workflow.
• Build a working prototype: test the solution, gather feedback, and make targeted improvements.
• Presenting Results Effectively: Evaluate Impact, Document the Business Case, and Plan a Realistic Rollout.

Onlinetraining for Module 2: “Prompting Workshop: Developing and Improving Prompts in a Targeted Way”

Onlinetraining for Module 3: “Microsoft 365 Copilot in Practice”

Onlinetraining for Module 3: “From Assistant to Agent: Building Your Own Copilot Agents”